Softwr

Government · head to head

Laserfiche vs Silent Eight

Laserfiche logo

Laserfiche

Government

Intelligent Content Management

From
$50/month
Free plan
No
Full reviewWebsite
Silent Eight logo

Silent Eight

Cybersecurity

AI adjudication of sanctions screening and AML alerts

From
On request
Free plan
No
Full reviewWebsite

The short version

  • Each has a real cost: Laserfiche self-hosted deployment requires dedicated IT resources and infrastructure management; Silent Eight automated disposition has to clear model risk governance and a regulator, and the shadow running period before auto-close is permitted can consume most of the first year of the contract.
  • They diverge on capability: Laserfiche covers Document Capture, Silent Eight covers Alert adjudication.
  • Prices and features above were last checked on 1 September 2026.

Where they differ

Only the attributes on which Laserfiche and Silent Eight actually diverge.

Attributes where Laserfiche and Silent Eight differ
AttributeLaserficheSilent Eight
Starting price$50/monthOn request
Pricing modelsubscriptionquote
PlatformsWeb, Mobile, Windows, macOS, LinuxWeb, Linux
CategoryGovernmentCybersecurity
Founded1976Unknown

Identical on both: free tier (No), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Laserfiche

  • Document Capture
  • Workflow Automation
  • Records Management
  • Electronic Forms
  • Process Automation
  • Microsoft Office
  • SharePoint
  • Salesforce

Only in Silent Eight

  • Alert adjudication
  • Narrative generation
  • Name screening automation
  • Quality assurance
  • Shadow mode
  • Model transparency reporting

What people use each for

The jobs each tool is most often brought in to do.

Laserfiche

  • Citizen Servicesnot Silent Eight
  • Records Managementnot Silent Eight
  • Public Safetynot Silent Eight
  • Civic Engagementnot Silent Eight

Silent Eight

  • A bank whose level one screening team spends most of its time closing obvious false name matchesnot Laserfiche
  • A payments institution with alert volumes growing faster than it can recruit and train analystsnot Laserfiche
  • A compliance function asked by a regulator to demonstrate consistency of alert decisions across offshore teamsnot Laserfiche
  • An institution that has just tightened screening thresholds after an enforcement action and cannot staff the resulting alert increasenot Laserfiche

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Laserfiche

  • Self-hosted deployment requires dedicated IT resources and infrastructure management
  • Complex implementation often requires significant upfront customization
  • High total cost of ownership for on-premises deployments due to infrastructure needs

Silent Eight

  • Automated disposition has to clear model risk governance and a regulator, and the shadow running period before auto-close is permitted can consume most of the first year of the contract.
  • It does not improve detection, so an institution with a poorly tuned monitoring system automates the handling of bad alerts rather than fixing why they exist.
  • Pricing is tied to alert volume, which means efficiency gains elsewhere that reduce alerts also reduce the vendor bill in a way sales teams structure minimums against.
  • The headcount saving is only realised if the institution actually reduces the analyst pool, and many banks redeploy rather than cut, leaving the business case unrealised on paper.
  • As a mid-sized private vendor serving tier one banks, concentration risk cuts both ways; the loss of one large client materially affects the company, and buyers should ask about financial stability during diligence.

Pricing, plan by plan

Laserfiche

$50/month
  • Cloud$50/month
    • Document Management
    • Workflow Automation
    • Records Management

Silent Eight

On request
  • Iris$undefined/year
    • Priced by alert volume adjudicated
    • Deploys against existing screening and monitoring systems
    • Shadow mode evaluation period

Which should you pick?

Choose Laserfiche if

  • You need document capture.
  • You work on Web, Mobile, Windows, macOS, Linux.
  • You also want workflow automation.
Laserfiche review

Choose Silent Eight if

  • You need alert adjudication.
  • You work on Web, Linux.
  • You also want narrative generation.
Silent Eight review

Questions people ask

Is Laserfiche or Silent Eight better?
Neither clearly leads. Laserfiche starts at $50/month and Silent Eight at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Laserfiche or Silent Eight?
Laserfiche starts at $50/month and Silent Eight at On request.
Does Laserfiche or Silent Eight run on more platforms?
Laserfiche runs on Web, Mobile, Windows, macOS, Linux. Silent Eight runs on Web, Linux.
What is Laserfiche best used for?
Laserfiche is most often used for citizen services, records management, public safety, civic engagement. Of those, citizen services and records management are not what Silent Eight is typically brought in for.
What can Laserfiche do that Silent Eight cannot?
Laserfiche covers Document Capture, Workflow Automation, Records Management, Electronic Forms. Silent Eight covers Alert adjudication, Narrative generation, Name screening automation, Quality assurance.

Answered from the vendors’ own pages

Laserfiche: Does Laserfiche offer both cloud and self-hosted options?

Yes. Laserfiche Cloud offers three tiers (Starter $53/user/month, Professional $73, Business $93). Laserfiche 12 provides self-hosted deployment for organizations requiring on-premise infrastructure or with strict security and regulatory constraints.

Source
Silent Eight: Does Silent Eight replace our screening system?

No. It consumes alerts from your existing screening and monitoring systems and decides them. The detection layer stays where it is.

Laserfiche: What does Laserfiche capture from documents?

Laserfiche provides document capture, electronic forms, workflow automation, case management, mobile access, and government-certified records management with automatic filing and retention schedules.

Source
Silent Eight: Will a regulator accept AI closing alerts?

It depends on your jurisdiction and your model governance evidence. Banks typically run extended shadow mode first and phase auto-closure by alert type.

Laserfiche: Can Laserfiche track document workflows automatically?

Yes. Laserfiche includes workflow automation that tracks and fulfills processes like FOIA requests, with access controls, audit trails, and automated recordkeeping for compliance.

Source
Silent Eight: Where is the company based?

Singapore, with offices in New York, London and Warsaw.

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