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Cybersecurity · head to head

One Identity vs Ring Neighbors

One Identity logo

One Identity

Cybersecurity

Quest-owned identity governance, PAM and Active Directory management

From
On request
Free plan
No
Ring Neighbors logo

Ring Neighbors

Government

Community Safety Network

From
Free
Free plan
Yes

The short version

  • Only Ring Neighbors has a free tier, so it costs nothing to try first.
  • Each has a real cost: One Identity the portfolio is assembled from separate acquisitions, so components are separately licensed, separately administered and do not present one console, which raises operational cost.; Ring Neighbors neighbors by Ring is a free app only available in the US, per the vendor's own page (Internet Archive capture, 1 January 2023)
  • They diverge on capability: One Identity covers Identity Manager, Ring Neighbors covers Video Request Portal.
  • Prices and features above were last checked on 1 September 2026.

Where they differ

Only the attributes on which One Identity and Ring Neighbors actually diverge.

Attributes where One Identity and Ring Neighbors differ
AttributeOne IdentityRing Neighbors
Starting priceOn requestFree
Pricing modelquotefreemium
Free tierNoYes
PlatformsWeb, Windows, LinuxWeb, Ios, Android
CategoryCybersecurityGovernment
FoundedUnknown2013

Identical on both: user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in One Identity

  • Identity Manager
  • Safeguard
  • Active Roles
  • OneLogin
  • Password Manager
  • syslog-ng
  • Starling connectors

Only in Ring Neighbors

  • Video Request Portal
  • Community Alerts
  • Geographic Requests
  • Case Management
  • Resident Opt-in
  • Ring Devices
  • CAD Systems
  • Social Media

What people use each for

The jobs each tool is most often brought in to do.

One Identity

  • An organisation whose authoritative directory will remain on premises Active Directory and needs delegated administration with attribute-level controlnot Ring Neighbors
  • A government or defence environment requiring privileged session management on a hardened physical appliance rather than a cloud servicenot Ring Neighbors
  • A manufacturer with SAP and Active Directory needing provisioning governed under one certification processnot Ring Neighbors
  • An enterprise consolidating Active Directory after an acquisition and needing automated account lifecycle across both forestsnot Ring Neighbors

Ring Neighbors

  • Citizen Servicesnot One Identity
  • Records Managementnot One Identity
  • Public Safetynot One Identity
  • Civic Engagementnot One Identity

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

One Identity

  • The portfolio is assembled from separate acquisitions, so components are separately licensed, separately administered and do not present one console, which raises operational cost.
  • Identity Manager implementations are customisation-heavy and commonly run over a year, with the services spend exceeding the licence cost in the first year.
  • Quest has changed private equity ownership more than once since the Dell separation, and buyers should ask directly about product investment commitments before signing a multi-year deal.
  • Product documentation and support sit behind a customer portal, which makes independent evaluation before purchase harder than with vendors that publish openly.
  • The cloud-native and developer experience trails the pure-play identity vendors, so organisations moving decisively to SaaS applications find the on premises heritage becomes a constraint rather than an asset.

Ring Neighbors

  • Neighbors by Ring is a free app only available in the US, per the vendor's own page (Internet Archive capture, 1 January 2023)

Pricing, plan by plan

One Identity

On request
  • Identity Manager$undefined/year
    • Priced per managed identity
    • On premises or hosted
    • Access certification and provisioning
  • Safeguard$undefined/year
    • Priced per privileged user or per appliance
    • Hardened appliance option for session management
    • Licensed separately from Identity Manager
  • Active Roles$undefined/year
    • Priced per managed Active Directory account
    • Delegated administration and automated provisioning
    • Licensed separately

Ring Neighbors

Free
  • Public Safety PortalFree
    • Video Requests
    • Community Alerts
    • Case Management

Which should you pick?

Choose One Identity if

  • You need identity manager.
  • You work on Web, Windows, Linux.
  • You also want safeguard.

Choose Ring Neighbors if

  • You need video request portal.
  • You want to start without paying.
  • You work on Web, Ios, Android.
  • You also want community alerts.

Questions people ask

Is One Identity or Ring Neighbors better?
Neither clearly leads. One Identity starts at On request and Ring Neighbors at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, One Identity or Ring Neighbors?
Ring Neighbors has a free tier; the other does not. Paid plans start at On request for One Identity and Free for Ring Neighbors.
Does One Identity or Ring Neighbors run on more platforms?
One Identity runs on Web, Windows, Linux. Ring Neighbors runs on Web, Ios, Android.
Can I use Ring Neighbors for free?
Yes. Ring Neighbors has a free tier, so you can try it without paying. One Identity starts at On request.
What is One Identity best used for?
One Identity is most often used for an organisation whose authoritative directory will remain on premises active directory and needs delegated administration with attribute-level control, a government or defence environment requiring privileged session management on a hardened physical appliance rather than a cloud service, a manufacturer with sap and active directory needing provisioning governed under one certification process, an enterprise consolidating active directory after an acquisition and needing automated account lifecycle across both forests. Of those, an organisation whose authoritative directory will remain on premises active directory and needs delegated administration with attribute-level control and a government or defence environment requiring privileged session management on a hardened physical appliance rather than a cloud service are not what Ring Neighbors is typically brought in for.
What can One Identity do that Ring Neighbors cannot?
One Identity covers Identity Manager, Safeguard, Active Roles, OneLogin. Ring Neighbors covers Video Request Portal, Community Alerts, Geographic Requests, Case Management.

Answered from the vendors’ own pages

One Identity: Is One Identity the same company as Quest?

Yes. One Identity is Quest Software's identity and access management business unit, not a separate vendor.

One Identity: Does it include privileged access?

Safeguard provides it, but it is licensed separately from Identity Manager. Neither includes the other.

One Identity: Why choose this over SailPoint or Saviynt?

Almost always because of Active Directory depth via Active Roles or an appliance requirement for privileged sessions. For cloud-first estates the specialists are the stronger choice.

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