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Cybersecurity · head to head

iDenfy vs NEOGOV

iDenfy logo

iDenfy

Cybersecurity

Identity verification and AML screening bundled into a single per-verification price

From
On request
Free plan
No
Full reviewWebsite
NEOGOV logo

NEOGOV

Government

Public sector HR suite covering civil service recruiting, onboarding, training and policy management

From
On request
Free plan
No
Full reviewWebsite

The short version

  • Each has a real cost: iDenfy rates are quoted rather than published on an accessible page, so despite the marketing emphasis on transparency you still need a sales conversation to get a number.; NEOGOV each module is shallower than the specialist product it competes with, so agencies buying the full suite for coherence accept weaker performance management and learning than they would get separately.
  • They diverge on capability: iDenfy covers Document verification, NEOGOV covers Civil service recruiting.
  • Prices and features above were last checked on 1 September 2026.

Where they differ

Only the attributes on which iDenfy and NEOGOV actually diverge.

Attributes where iDenfy and NEOGOV differ
AttributeiDenfyNEOGOV
Pricing modelPer verificationquote
PlatformsWeb, iOS, Android, APIWeb, iOS, Android
CategoryCybersecurityGovernment

Identical on both: starting price (On request), free tier (No), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in iDenfy

  • Document verification
  • Human review on all cases
  • AML screening
  • Business verification
  • Proof of address
  • NFC chip reading

Only in NEOGOV

  • Civil service recruiting
  • Veterans preference handling
  • GovernmentJobs.com posting
  • Onboarding workflows
  • Learning and training records
  • Policy management

What people use each for

The jobs each tool is most often brought in to do.

iDenfy

  • A European fintech that needs KYC and AML screening and wants one price rather than four line itemsnot NEOGOV
  • A gambling operator in a regulated EU market needing age and identity assurance with EU data processingnot NEOGOV
  • A crypto platform with modest volume that cannot meet the minimum commitments larger vendors requirenot NEOGOV
  • A marketplace wanting NFC passport chip reading for higher assurance without an enterprise contractnot NEOGOV

NEOGOV

  • A city or county HR department that must run scored examinations and ranked eligibility listsnot iDenfy
  • A public safety agency needing policy acknowledgement records that stand up in litigationnot iDenfy
  • An agency replacing a commercial applicant tracking system that cannot handle veterans preferencenot iDenfy
  • A school district or university consolidating recruiting, onboarding and mandated training recordsnot iDenfy

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

iDenfy

  • Rates are quoted rather than published on an accessible page, so despite the marketing emphasis on transparency you still need a sales conversation to get a number.
  • It is a smaller vendor than the market leaders, which makes it a harder sell through enterprise vendor-risk review even when the product performs well.
  • Human review on every case caps throughput in a way fully automated competitors are not constrained by, which shows up as latency during volume spikes.
  • Coverage and accuracy are strongest on European documents; performance on some Asian, African and Latin American document types trails specialists in those regions.
  • The bundled AML screening uses its chosen data sources, so institutions mandated to use a specific list provider such as Dow Jones cannot substitute it and end up paying twice.

NEOGOV

  • Each module is shallower than the specialist product it competes with, so agencies buying the full suite for coherence accept weaker performance management and learning than they would get separately.
  • Policy management arrived through the PowerDMS acquisition rather than being built in, and the join between it and the rest of the suite still reads as two products.
  • Implementation is long and configuration heavy because the civil service rules that make the product valuable have to be encoded for your jurisdiction, and that work is billed.
  • Pricing is not published and scales with headcount, so a large agency can pay several times what a comparable one pays without knowing it unless someone reads the public contracts.
  • Private equity ownership since the Warburg Pincus investment has coincided with an acquisition led strategy, and buyers should expect further products bolted on rather than deeper integration of the existing ones.

Pricing, plan by plan

iDenfy

On request
  • iDenfy Verification$undefined/verification
    • Volume-tiered per-verification rates quoted on request
    • AML screening bundled rather than charged per check
    • No monthly minimum advertised

NEOGOV

On request
  • NEOGOV Suite$undefined/year
    • Quoted per module and scaled by employee headcount
    • Implementation and data migration priced separately from the subscription
    • Available through cooperative purchasing and state term contracts

Which should you pick?

Choose iDenfy if

  • You need document verification.
  • You work on Web, iOS, Android, API.
  • You also want human review on all cases.
iDenfy review

Choose NEOGOV if

  • You need civil service recruiting.
  • You work on Web, iOS, Android.
  • You also want veterans preference handling.
NEOGOV review

Questions people ask

Is iDenfy or NEOGOV better?
Neither clearly leads. iDenfy starts at On request and NEOGOV at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, iDenfy or NEOGOV?
iDenfy starts at On request and NEOGOV at On request.
Does iDenfy or NEOGOV run on more platforms?
iDenfy runs on Web, iOS, Android, API. NEOGOV runs on Web, iOS, Android.
What is iDenfy best used for?
iDenfy is most often used for a european fintech that needs kyc and aml screening and wants one price rather than four line items, a gambling operator in a regulated eu market needing age and identity assurance with eu data processing, a crypto platform with modest volume that cannot meet the minimum commitments larger vendors require, a marketplace wanting nfc passport chip reading for higher assurance without an enterprise contract. Of those, a european fintech that needs kyc and aml screening and wants one price rather than four line items and a gambling operator in a regulated eu market needing age and identity assurance with eu data processing are not what NEOGOV is typically brought in for.
What can iDenfy do that NEOGOV cannot?
iDenfy covers Document verification, Human review on all cases, AML screening, Business verification. NEOGOV covers Civil service recruiting, Veterans preference handling, GovernmentJobs.com posting, Onboarding workflows.

Answered from the vendors’ own pages

iDenfy: Is AML screening included in the verification price?

That is the pitch, screening bundled rather than sold as a per-check add-on. Confirm which sanctions and PEP data sources are behind it before you rely on it.

NEOGOV: Why not use a commercial applicant tracking system?

Because civil service rules such as ranked eligibility lists, rule of three certification and veterans preference are not expressible in commercial products, so the statutory steps end up in spreadsheets.

iDenfy: Is there a monthly minimum?

iDenfy markets itself as having no monthly minimum, in contrast to competitors charging $49 to $299 a month. Get that in writing in the contract.

NEOGOV: Can I find out what other agencies pay?

Yes. These are public procurements, so executed contract values appear in council agenda packets and state term contract listings. Read several before negotiating.

iDenfy: Where is data processed?

iDenfy is established in Lithuania and processes in the EU, which simplifies GDPR transfer assessments compared with United States-headquartered vendors.

NEOGOV: What did NEOGOV acquire?

PowerDMS, a policy management and accreditation product, in 2021, which is now sold as the policy module of the suite.

NEOGOV: Is it only for the United States?

Effectively yes. The value is in encoding US civil service and public safety requirements.

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