Softwr

Government · head to head

NEOGOV vs Veriff

NEOGOV logo

NEOGOV

Government

Public sector HR suite covering civil service recruiting, onboarding, training and policy management

From
On request
Free plan
No
Full reviewWebsite
Veriff logo

Veriff

Cybersecurity

Document and biometric identity verification with published per-check pricing

From
$0.8/verification
Free plan
No
Full reviewWebsite

The short version

  • Each has a real cost: NEOGOV each module is shallower than the specialist product it competes with, so agencies buying the full suite for coherence accept weaker performance management and learning than they would get separately.; Veriff you pay per verification attempt, not per verified customer, so a confusing capture flow or poor lighting on mobile makes you pay two or three times for one onboarding.
  • They diverge on capability: NEOGOV covers Civil service recruiting, Veriff covers Document verification.
  • Prices and features above were last checked on 1 September 2026.

Where they differ

Only the attributes on which NEOGOV and Veriff actually diverge.

Attributes where NEOGOV and Veriff differ
AttributeNEOGOVVeriff
Starting priceOn request$0.8/verification
Pricing modelquotePer verification
PlatformsWeb, iOS, AndroidWeb, iOS, Android, API
CategoryGovernmentCybersecurity

Identical on both: free tier (No), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in NEOGOV

  • Civil service recruiting
  • Veterans preference handling
  • GovernmentJobs.com posting
  • Onboarding workflows
  • Learning and training records
  • Policy management

Only in Veriff

  • Document verification
  • Biometric liveness
  • Hybrid review
  • Screening add-ons
  • Ongoing monitoring
  • Age estimation

What people use each for

The jobs each tool is most often brought in to do.

NEOGOV

  • A city or county HR department that must run scored examinations and ranked eligibility listsnot Veriff
  • A public safety agency needing policy acknowledgement records that stand up in litigationnot Veriff
  • An agency replacing a commercial applicant tracking system that cannot handle veterans preferencenot Veriff
  • A school district or university consolidating recruiting, onboarding and mandated training recordsnot Veriff

Veriff

  • A crypto exchange that needs a published rate to model unit economics before committing to a KYC vendornot NEOGOV
  • A marketplace verifying sellers in dozens of countries where a single document library matters more than depth in one marketnot NEOGOV
  • A mobility platform running age and licence checks at signup with volumes too small for an enterprise contractnot NEOGOV
  • A regulated firm wanting automated decisions by default but human review on borderline cases, priced explicitlynot NEOGOV

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

NEOGOV

  • Each module is shallower than the specialist product it competes with, so agencies buying the full suite for coherence accept weaker performance management and learning than they would get separately.
  • Policy management arrived through the PowerDMS acquisition rather than being built in, and the join between it and the rest of the suite still reads as two products.
  • Implementation is long and configuration heavy because the civil service rules that make the product valuable have to be encoded for your jurisdiction, and that work is billed.
  • Pricing is not published and scales with headcount, so a large agency can pay several times what a comparable one pays without knowing it unless someone reads the public contracts.
  • Private equity ownership since the Warburg Pincus investment has coincided with an acquisition led strategy, and buyers should expect further products bolted on rather than deeper integration of the existing ones.

Veriff

  • You pay per verification attempt, not per verified customer, so a confusing capture flow or poor lighting on mobile makes you pay two or three times for one onboarding.
  • The headline $0.80 covers the document and selfie check only; adding PEP and sanctions screening at $0.64 nearly doubles the per-check cost, which is the number regulated buyers actually need.
  • Monthly minimums of $49 and $99 are low but real, so a product with seasonal signup patterns pays in quiet months.
  • Automated decision quality varies sharply by document type and issuing country, so a strong global average conceals weak performance in specific markets you may depend on.
  • Standard data retention is short and extending it to two years is a $0.30 per verification add-on, which matters because most financial regulators require records for five years or more.

Pricing, plan by plan

NEOGOV

On request
  • NEOGOV Suite$undefined/year
    • Quoted per module and scaled by employee headcount
    • Implementation and data migration priced separately from the subscription
    • Available through cooperative purchasing and state term contracts

Veriff

$0.8/verification
  • Essential$0.8/verification
    • Fully automated decisions
    • $49 per month minimum
    • Documents from 230+ countries
  • Plus$1.39/verification
    • Hybrid automation with human review
    • $99 per month minimum
    • Enhanced fraud prevention for regulated industries
  • Enterprise$undefined/year
    • Volume pricing negotiated
    • Dedicated support and custom SLAs
    • Custom data retention and residency terms

Which should you pick?

Choose NEOGOV if

  • You need civil service recruiting.
  • You work on Web, iOS, Android.
  • You also want veterans preference handling.
NEOGOV review

Choose Veriff if

  • You need document verification.
  • You work on Web, iOS, Android, API.
  • You also want biometric liveness.
Veriff review

Questions people ask

Is NEOGOV or Veriff better?
Neither clearly leads. NEOGOV starts at On request and Veriff at $0.8/verification, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, NEOGOV or Veriff?
NEOGOV starts at On request and Veriff at $0.8/verification.
Does NEOGOV or Veriff run on more platforms?
NEOGOV runs on Web, iOS, Android. Veriff runs on Web, iOS, Android, API.
What is NEOGOV best used for?
NEOGOV is most often used for a city or county hr department that must run scored examinations and ranked eligibility lists, a public safety agency needing policy acknowledgement records that stand up in litigation, an agency replacing a commercial applicant tracking system that cannot handle veterans preference, a school district or university consolidating recruiting, onboarding and mandated training records. Of those, a city or county hr department that must run scored examinations and ranked eligibility lists and a public safety agency needing policy acknowledgement records that stand up in litigation are not what Veriff is typically brought in for.
What can NEOGOV do that Veriff cannot?
NEOGOV covers Civil service recruiting, Veterans preference handling, GovernmentJobs.com posting, Onboarding workflows. Veriff covers Document verification, Biometric liveness, Hybrid review, Screening add-ons.

Answered from the vendors’ own pages

NEOGOV: Why not use a commercial applicant tracking system?

Because civil service rules such as ranked eligibility lists, rule of three certification and veterans preference are not expressible in commercial products, so the statutory steps end up in spreadsheets.

Veriff: What does a verification actually cost?

$0.80 on Essential or $1.39 on Plus, before add-ons. Sanctions and PEP screening adds $0.64 and ongoing monitoring $0.09 per verification.

NEOGOV: Can I find out what other agencies pay?

Yes. These are public procurements, so executed contract values appear in council agenda packets and state term contract listings. Read several before negotiating.

Veriff: Are failed attempts charged?

Sessions are charged, so retries by the same user generally cost you again. Ask for the exact billing definition of a session before signing.

NEOGOV: What did NEOGOV acquire?

PowerDMS, a policy management and accreditation product, in 2021, which is now sold as the policy module of the suite.

Veriff: How long is data retained?

The default retention period is short and two-year extended retention is a paid add-on at $0.30 per verification, which is worth checking against your regulatory record-keeping obligations.

NEOGOV: Is it only for the United States?

Effectively yes. The value is in encoding US civil service and public safety requirements.

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