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All industries · head to head

HubSpot vs Webex by Cisco

HubSpot logo

HubSpot

All industries

Grow better with HubSpot

From
Free
Rated
-
Webex by Cisco logo

Webex by Cisco

Communication & Collaboration

A simpler, smarter way to work

From
Free
Rated
-

The short version

  • Each has a real cost: HubSpot free tier limited to 2 users and 1,000 contacts; severely restricts growing teams; Webex by Cisco listed on UK G-Cloud at £6 per user per month for Cisco Webex, via reseller Conscia Group UK Ltd (ITGL)
  • They diverge on capability: HubSpot covers CRM, Webex by Cisco covers Video and audio conferencing.

Where they differ

Only the attributes on which HubSpot and Webex by Cisco actually diverge.

Attributes where HubSpot and Webex by Cisco differ
AttributeHubSpotWebex by Cisco
Pricing modelfreemiumsubscription
PlatformsWeb, Mobile, CloudWeb, Windows, Macos, Linux, Ios, Android
CategoryAll industriesCommunication & Collaboration
Founded20061984

Identical on both: starting price (Free), free tier (Yes), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in HubSpot

  • CRM
  • Email marketing
  • Marketing automation
  • Sales pipeline
  • Customer service
  • Content management
  • Analytics
  • Social media

Only in Webex by Cisco

  • Video and audio conferencing
  • Screen sharing and annotation
  • Virtual backgrounds
  • Recording and playback
  • Meeting transcription
  • Chat and messaging
  • Calendar integration
  • Breakout sessions

Both cover

  • Outlook
  • Slack
  • Salesforce
  • Microsoft Teams
  • SOC2

What people use each for

The jobs each tool is most often brought in to do.

HubSpot

  • Small businesses and startups using CRM, email marketing, sales pipeline, and customer service in single platformnot Webex by Cisco
  • Organisations requiring integration with 2,000+ third-party applicationsnot Webex by Cisco
  • Teams leveraging AI agents for prospecting, service automation, and data analysisnot Webex by Cisco

Webex by Cisco

  • Video conferencingnot HubSpot
  • Webinarsnot HubSpot
  • Virtual eventsnot HubSpot
  • Trainingnot HubSpot
  • Enterprise communicationnot HubSpot

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

HubSpot

  • Free tier limited to 2 users and 1,000 contacts; severely restricts growing teams
  • Many advanced features (automation workflows, custom objects, advanced reporting) gated to paid tiers
  • Starter plan at $7/month per seat scales quickly for larger teams (300+ users would cost significantly more)
  • Free tier removes credit card requirement but lacks most enterprise capabilities

Webex by Cisco

  • Listed on UK G-Cloud at £6 per user per month for Cisco Webex, via reseller Conscia Group UK Ltd (ITGL)

Pricing, plan by plan

HubSpot

Free

No published plan breakdown. See the HubSpot review.

Webex by Cisco

Free
  • FreeFree
    • Unlimited 1:1 meetings
    • Group meetings (40 min limit, 100 participants)
    • HD video
  • Pro$13.5/month
    • Unlimited meetings (500 participants)
    • Cloud recording and storage
    • Advanced scheduling
  • Business$18/month
    • Everything in Pro
    • Custom branding
    • Advanced security
  • Enterprise$undefined/month
    • Unlimited everything
    • Dedicated account manager
    • Custom deployment

Which should you pick?

Choose HubSpot if

  • You need crm.
  • You want to start without paying.
  • You work on Web, Mobile, Cloud.
  • You also want email marketing.

Choose Webex by Cisco if

  • You need video and audio conferencing.
  • You want to start without paying.
  • You work on Web, Windows, Macos, Linux, Ios, Android.
  • You also want screen sharing and annotation.

Questions people ask

Is HubSpot or Webex by Cisco better?
Neither clearly leads. HubSpot starts at Free and Webex by Cisco at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, HubSpot or Webex by Cisco?
HubSpot starts at Free and Webex by Cisco at Free.
Does HubSpot or Webex by Cisco run on more platforms?
HubSpot runs on Web, Mobile, Cloud. Webex by Cisco runs on Web, Windows, Macos, Linux, Ios, Android.
Can I use HubSpot for free?
Both have a free tier, so you can try either at no cost before committing.
What is HubSpot best used for?
HubSpot is most often used for small businesses and startups using crm, email marketing, sales pipeline, and customer service in single platform, organisations requiring integration with 2,000+ third-party applications, teams leveraging ai agents for prospecting, service automation, and data analysis. Of those, small businesses and startups using crm, email marketing, sales pipeline, and customer service in single platform and organisations requiring integration with 2,000+ third-party applications are not what Webex by Cisco is typically brought in for.
What can HubSpot do that Webex by Cisco cannot?
HubSpot covers CRM, Email marketing, Marketing automation, Sales pipeline. Webex by Cisco covers Video and audio conferencing, Screen sharing and annotation, Virtual backgrounds, Recording and playback. Both handle Outlook, Slack, Salesforce, Microsoft Teams.

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