Softwr

Software · head to head

Hootsuite vs SurveyMonkey

Hootsuite logo

Hootsuite

Software

Save time and grow on social media

From
$99/year
Rated
-
Full reviewWebsite
SurveyMonkey logo

SurveyMonkey

Software

Turn feedback into action

From
99/month
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Hootsuite no free tier available; minimum cost is $99/user/year annually; SurveyMonkey team plans require minimum 3 users as baseline
  • They diverge on capability: Hootsuite covers Content scheduling, SurveyMonkey covers Survey builder.

Where they differ

Only the attributes on which Hootsuite and SurveyMonkey actually diverge.

Attributes where Hootsuite and SurveyMonkey differ
AttributeHootsuiteSurveyMonkey
Starting price$99/year99/month
Pricing modelUnknownsubscription
Founded20081999

Identical on both: free tier (No), platforms (Web), user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Hootsuite

  • Content scheduling
  • Social inbox
  • Content calendar
  • Analytics & reporting
  • Social listening
  • Team collaboration
  • Approval workflows
  • Bulk scheduling

Only in SurveyMonkey

  • Survey builder
  • Question bank
  • Survey logic
  • Multi-language surveys
  • Mobile surveys
  • Real-time results
  • Data analysis tools
  • Custom branding

Both cover

  • SOC2
  • GDPR

What people use each for

The jobs each tool is most often brought in to do.

Hootsuite

  • Social media schedulingnot SurveyMonkey
  • Community managementnot SurveyMonkey
  • Social advertisingnot SurveyMonkey
  • Analytics & reportingnot SurveyMonkey
  • Team collaborationnot SurveyMonkey

SurveyMonkey

  • Market research and customer surveysnot Hootsuite
  • Employee feedback and engagement trackingnot Hootsuite
  • Data collection and analysisnot Hootsuite
  • Customer satisfaction and NPS measurementsnot Hootsuite

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Hootsuite

  • No free tier available; minimum cost is $99/user/year annually
  • Monthly billing significantly more expensive than annual (20-30% premium)
  • Advanced data export via SFTP available only to Enterprise tier customers

SurveyMonkey

  • Team plans require minimum 3 users as baseline
  • Annual response limits enforced: 50,000 responses/year on Team Advantage, 100,000 on Team Premier
  • Additional responses beyond annual limits charged at AED 0.50 per response
  • Enterprise plan requires custom pricing and minimum 5 users
  • Advanced features like multilingual surveys and phone support require Team Premier tier

Pricing, plan by plan

Hootsuite

$99/year

No published plan breakdown. See the Hootsuite review.

SurveyMonkey

99/month

No published plan breakdown. See the SurveyMonkey review.

Which should you pick?

Choose Hootsuite if

  • You need content scheduling.
  • You also want social inbox.
Hootsuite review

Choose SurveyMonkey if

  • You need survey builder.
  • You also want question bank.
SurveyMonkey review

Questions people ask

Is Hootsuite or SurveyMonkey better?
Neither clearly leads. Hootsuite starts at $99/year and SurveyMonkey at 99/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Hootsuite or SurveyMonkey?
Hootsuite starts at $99/year and SurveyMonkey at 99/month.
Does Hootsuite or SurveyMonkey run on more platforms?
Both run on Web, so platform support will not decide this one for you.
What is Hootsuite best used for?
Hootsuite is most often used for social media scheduling, community management, social advertising, analytics & reporting. Of those, social media scheduling and community management are not what SurveyMonkey is typically brought in for.
What can Hootsuite do that SurveyMonkey cannot?
Hootsuite covers Content scheduling, Social inbox, Content calendar, Analytics & reporting. SurveyMonkey covers Survey builder, Question bank, Survey logic, Multi-language surveys. Both handle SOC2, GDPR.

Answered from the vendors’ own pages

Hootsuite: What is Hootsuite's pricing structure?

Hootsuite offers four annual plans: Standard at $99/user/year, Professional at $199/user/year, Advanced at $399/user/year, and Enterprise with custom pricing. Monthly billing is available at 20-30% higher cost.

Source
Hootsuite: Does Hootsuite offer a free tier?

No. Hootsuite does not offer a free tier or freemium plan. A 30-day trial is available, and skipping the trial provides 25% off annual plans.

Source
Hootsuite: How many integrations does Hootsuite support?

Hootsuite advertises support for over 100 integrations, claiming more than any other social media management platform.

Source
Hootsuite: Can users export their data from Hootsuite?

Yes. Hootsuite offers Advanced Analytics data export as CSV files to SFTP folders for Enterprise users, with daily exports and 90-day retention. Standard and Professional plans have more limited export capabilities.

Source
Hootsuite: Does Hootsuite offer API access?

Yes. Hootsuite provides a REST API for building custom applications and integrations, though API capabilities vary by plan level.

Source
Hootsuite: Does Hootsuite offer self-hosted or on-premise deployment?

No. Hootsuite is a cloud-based SaaS platform only. There is no self-hosted or on-premise deployment option available.

Source
ShareXLinkedInRedditWhatsAppEmail

Related pages

More on Hootsuite

More on SurveyMonkey

Keep looking

Other head to heads