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Software · head to head

Mailgun vs SurveyMonkey

Mailgun logo

Mailgun

Software

Email delivery built for developers

From
On request
Rated
-
Full reviewWebsite
SurveyMonkey logo

SurveyMonkey

Software

Turn feedback into action

From
99/month
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Mailgun free plan caps at 100 emails per day; SurveyMonkey team plans require minimum 3 users as baseline

Where they differ

Only the attributes on which Mailgun and SurveyMonkey actually diverge.

Attributes where Mailgun and SurveyMonkey differ
AttributeMailgunSurveyMonkey
Starting priceOn request99/month
Pricing modelusage-basedsubscription
FoundedUnknown1999

Identical on both: free tier (No), platforms (Web), user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Mailgun

Nothing recorded that SurveyMonkey does not also cover.

Only in SurveyMonkey

  • Survey builder
  • Question bank
  • Survey logic
  • Multi-language surveys
  • Mobile surveys
  • Real-time results
  • Data analysis tools
  • Custom branding

What people use each for

The jobs each tool is most often brought in to do.

Mailgun

No use cases recorded yet. See the Mailgun review.

SurveyMonkey

  • Market research and customer surveysnot Mailgun
  • Employee feedback and engagement trackingnot Mailgun
  • Data collection and analysisnot Mailgun
  • Customer satisfaction and NPS measurementsnot Mailgun

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Mailgun

  • Free plan caps at 100 emails per day
  • Basic plan starts at $15/mo for 10,000 emails then overages from $1.80 per 1,000; Foundation and Scale plans discount overage rates but still meter every email beyond the included volume
  • Foundation ($35/mo) and Scale ($90/mo) plans are free for the first month only, then bill at full price

SurveyMonkey

  • Team plans require minimum 3 users as baseline
  • Annual response limits enforced: 50,000 responses/year on Team Advantage, 100,000 on Team Premier
  • Additional responses beyond annual limits charged at AED 0.50 per response
  • Enterprise plan requires custom pricing and minimum 5 users
  • Advanced features like multilingual surveys and phone support require Team Premier tier

Pricing, plan by plan

Mailgun

On request

No published plan breakdown. See the Mailgun review.

SurveyMonkey

99/month

No published plan breakdown. See the SurveyMonkey review.

Which should you pick?

Choose Mailgun if

Nothing in the data separates Mailgun from SurveyMonkey on the points above - pick on price and on how each one feels to use.

Mailgun review

Choose SurveyMonkey if

  • You need survey builder.
  • You also want question bank.
SurveyMonkey review

Questions people ask

Is Mailgun or SurveyMonkey better?
Neither clearly leads. Mailgun starts at On request and SurveyMonkey at 99/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Mailgun or SurveyMonkey?
Mailgun starts at On request and SurveyMonkey at 99/month.
Does Mailgun or SurveyMonkey run on more platforms?
Both run on Web, so platform support will not decide this one for you.
What can Mailgun do that SurveyMonkey cannot?
SurveyMonkey covers Survey builder, Question bank, Survey logic, Multi-language surveys.
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Related pages

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