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Logging · head to head

Honeycomb vs Rootly

Honeycomb logo

Honeycomb

Logging

Observability that's actually useful

From
Free
Free plan
Yes
Rootly logo

Rootly

Logging

AI-native incident management with automation, on-call, and root cause analysis

From
$20/user-month
Free plan
No

The short version

  • Honeycomb has a free plan, then $150/mo; Rootly starts at $20/user/mo.
  • Where Honeycomb falls short: free tier caps at 20 million events per month and 100 million metrics data points.
  • Where Rootly falls short: pricing higher than some competitors for basic features.
  • Prices and features on this page were last checked on 13 November 2026.

Where they differ

Only the attributes on which Honeycomb and Rootly actually diverge.

Attributes where Honeycomb and Rootly differ
AttributeHoneycombRootly
Starting priceFree$20/user-month
Pricing modelFreemiumSubscription
Free tierYesNo
PlatformsWebWeb, iOS, Android, Slack, Microsoft Teams

Identical on both: category (Logging).

Not yet recorded: founded for Honeycomb.

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Honeycomb

Nothing recorded that Rootly does not also cover.

Only in Rootly

  • AI SRE automation
  • Alert routing
  • On-call management
  • Incident response
  • Call routing
  • AI meeting bot
  • Status pages

What people use each for

The jobs each tool is most often brought in to do.

Honeycomb

  • Tracing requests through distributed microservicesnot Rootly
  • Observing AI agent behavior in productionnot Rootly
  • Debugging cloud migrations in real-timenot Rootly
  • Monitoring Kubernetes across multiple cloudsnot Rootly

Rootly

  • Automate on-call and incident response workflowsnot Honeycomb
  • Run root cause analysis with AI assistancenot Honeycomb
  • Track and improve Mean Time to Mitigation (MTTR)not Honeycomb
  • Coordinate response across distributed teamsnot Honeycomb
  • Learn from post-incident retrospectivesnot Honeycomb

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Honeycomb

  • Free tier caps at 20 million events per month and 100 million metrics data points
  • Pro tier starts at $150 per month for only 50 million events, with cost scaling per additional event block up to its 750 million event ceiling
  • Enterprise tier's event and data point volumes are variable and its price is custom, requiring direct sales contact
  • Telemetry Pipeline is billed separately at $0.10 per GB on top of the base plan price

Rootly

  • Pricing higher than some competitors for basic features
  • AI SRE features require separate contact-sales engagement
  • Learning curve for advanced automation features
  • Per-user pricing increases costs as team grows

Pricing, plan by plan

Honeycomb

Free
  • FreeFree
    • 20M events per month
    • 100M metrics data points per month
    • 2 Triggers
  • Pro$150/mo
    • 750M events per month
    • 3.75B metrics data points per month
    • 100 Triggers

Rootly

$20/user-month
  • Incident Response Essentials$20/user/mo
    • Response with Slack integration
    • @Rootly AI Chat
    • AI Similar Incidents detection
  • Incident Response EnterpriseOn request
    • All Essentials features
    • Custom forms and incident types
    • Private incidents
  • On-Call Essentials$20/user/mo
    • Alert grouping and routing
    • Live call routing (1 phone number)
    • Schedules and escalation policies
  • On-Call EnterpriseOn request
    • All Essentials features
    • 5 phone numbers for call routing
    • Unlimited schedules

Which should you pick?

Choose Honeycomb if

  • You want to start without paying.

Choose Rootly if

  • You need ai sre automation.
  • You work on Web, iOS, Android, Slack, Microsoft Teams.
  • You also want alert routing.

Questions people ask

Is Honeycomb or Rootly better?
Neither clearly leads. Honeycomb starts at Free and Rootly at $20/user-month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Honeycomb or Rootly?
Honeycomb has a free tier; the other does not. Paid plans start at Free for Honeycomb and $20/user-month for Rootly.
Does Honeycomb or Rootly run on more platforms?
Honeycomb runs on Web. Rootly runs on Web, iOS, Android, Slack, Microsoft Teams.
Can I use Honeycomb for free?
Yes. Honeycomb has a free tier, so you can try it without paying. Rootly starts at $20/user-month.
What is Honeycomb best used for?
Honeycomb is most often used for tracing requests through distributed microservices, observing ai agent behavior in production, debugging cloud migrations in real-time, monitoring kubernetes across multiple clouds. Of those, tracing requests through distributed microservices and observing ai agent behavior in production are not what Rootly is typically brought in for.
What can Honeycomb do that Rootly cannot?
Rootly covers AI SRE automation, Alert routing, On-call management, Incident response.

Answered from the vendors’ own pages

Honeycomb: Is Honeycomb free forever?

Honeycomb offers a free plan forever with up to 20M events per month and 100M metrics data points per month, best for testing and individual projects.

Source
Rootly: How much does Rootly cost?

Rootly charges $20/user/month for both Incident Response and On-Call Essentials plans. Enterprise plans require contacting sales. Startups under 100 employees with less than $50M raised get up to 50% discount.

Source
Honeycomb: What is the cost of Honeycomb's Telemetry Pipeline?

Honeycomb's Telemetry Pipeline starts at $0.10 per GB, with monthly or annual billing options available.

Source
Rootly: What is Rootly AI SRE?

AI SRE is an advanced feature that provides automated root cause analysis, alert correlation with system changes, impact analysis, and remediation suggestions. Pricing requires contact with sales.

Source
Honeycomb: Can I get custom Honeycomb pricing?

Yes, Honeycomb offers Enterprise plans with custom pricing and a base allowance starting at 10 billion events per year with dedicated support.

Source
Rootly: Does Rootly integrate with Slack?

Yes, Rootly natively integrates with Slack for incident response workflows, allowing teams to manage incidents directly in Slack.

Source
Rootly: Are there discounts for small companies?

Yes, startups under 100 employees or less than 25 employees can get special pricing up to 50% discount. Contact Rootly sales for details.

Source
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