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Customer Support · head to head

Hiver vs LinkMink

Hiver logo

Hiver

Customer Support

Gmail-based help desk

From
Free
Rated
-
Full reviewWebsite
LinkMink logo

LinkMink

Affiliate Marketing

Stripe affiliate tracking made simple

From
$39/month
Rated
-
Full reviewWebsite

The short version

  • Only Hiver has a free tier, so it costs nothing to try first.
  • Each has a real cost: Hiver hiver tiers as captured 28 December 2023: Lite at $15/user/month capped at 2 shared inboxes (up to 10 users each), Pro at $39/user/month capped at 5 shared inboxes and 50 shared labels, Elite at $59/user/month, all annual pricing with higher month-to-month rates of $19/$49/$69; LinkMink linkMink required a Stripe account to operate, positioning itself as an affiliate tracking and referral tool built specifically for Stripe-based businesses rather than a general affiliate platform, per its own archived homepage (2021).
  • They diverge on capability: Hiver covers Shared inbox, LinkMink covers Stripe integration.
  • Prices and features above were last checked on 30 August 2026.

Where they differ

Only the attributes on which Hiver and LinkMink actually diverge.

Attributes where Hiver and LinkMink differ
AttributeHiverLinkMink
Starting priceFree$39/month
Free tierYesNo
PlatformsWeb, Chrome-extensionWeb
CategoryCustomer SupportAffiliate Marketing
Founded20112018

Identical on both: pricing model (subscription), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Hiver

  • Shared inbox
  • Email assignment
  • Collision detection
  • Email notes
  • Templates
  • Analytics
  • Gmail
  • Google Workspace

Only in LinkMink

  • Stripe integration
  • Recurring commissions
  • Coupon tracking
  • Affiliate dashboard
  • Automated payouts
  • Stripe
  • PayPal

Both cover

  • Web support

What people use each for

The jobs each tool is most often brought in to do.

Hiver

  • Shared inbox managementnot LinkMink
  • Customer support via Gmailnot LinkMink
  • Team email collaborationnot LinkMink

LinkMink

  • affiliate marketing managementnot Hiver
  • Workflow automationnot Hiver
  • Reportingnot Hiver

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Hiver

  • Hiver tiers as captured 28 December 2023: Lite at $15/user/month capped at 2 shared inboxes (up to 10 users each), Pro at $39/user/month capped at 5 shared inboxes and 50 shared labels, Elite at $59/user/month, all annual pricing with higher month-to-month rates of $19/$49/$69

LinkMink

  • LinkMink required a Stripe account to operate, positioning itself as an affiliate tracking and referral tool built specifically for Stripe-based businesses rather than a general affiliate platform, per its own archived homepage (2021).

Pricing, plan by plan

Hiver

Free
  • FreeFree
    • 2 users
    • Email management
    • Basic analytics
  • Lite$19/month
    • Unlimited users
    • Email templates
    • Notes & @mentions
  • Pro$49/month
    • CSAT surveys
    • SLA management
    • Custom reports
  • Elite$69/month
    • Round-robin
    • Skill-based routing
    • Okta SSO

LinkMink

$39/month
  • Starter$39/month
    • $10K tracked revenue
    • Unlimited affiliates
    • Stripe integration

Which should you pick?

Choose Hiver if

  • You need shared inbox.
  • You want to start without paying.
  • You work on Web, Chrome-extension.
  • You also want email assignment.
Hiver review

Choose LinkMink if

  • You need stripe integration.
  • You also want recurring commissions.
LinkMink review

Questions people ask

Is Hiver or LinkMink better?
Neither clearly leads. Hiver starts at Free and LinkMink at $39/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Hiver or LinkMink?
Hiver has a free tier; the other does not. Paid plans start at Free for Hiver and $39/month for LinkMink.
Does Hiver or LinkMink run on more platforms?
Hiver runs on Web, Chrome-extension. LinkMink runs on Web.
Can I use Hiver for free?
Yes. Hiver has a free tier, so you can try it without paying. LinkMink starts at $39/month.
What is Hiver best used for?
Hiver is most often used for shared inbox management, customer support via gmail, team email collaboration. Of those, shared inbox management and customer support via gmail are not what LinkMink is typically brought in for.
What can Hiver do that LinkMink cannot?
Hiver covers Shared inbox, Email assignment, Collision detection, Email notes. LinkMink covers Stripe integration, Recurring commissions, Coupon tracking, Affiliate dashboard. Both handle Web support.
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