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Healthcare · head to head

Hinge Health vs MDLive

Hinge Health logo

Hinge Health

Healthcare

Digital musculoskeletal health platform

From
On request
Rated
-
Full reviewWebsite
MDLive logo

MDLive

Healthcare

On-demand telehealth and virtual doctor visits

From
Free
Rated
-
Full reviewWebsite

The short version

  • Only MDLive has a free tier, so it costs nothing to try first.
  • Each has a real cost: Hinge Health no specific pricing rates published; uses value-based pricing model negotiated with health plans and PBMs; MDLive wide price ranges ($0-89, $0-179, $0-299) indicate insurance-dependent costs with minimal baseline transparency
  • They diverge on capability: Hinge Health covers Physical Therapy, MDLive covers Video Consultations.
  • Prices and features above were last checked on 30 August 2026.

Where they differ

Only the attributes on which Hinge Health and MDLive actually diverge.

Attributes where Hinge Health and MDLive differ
AttributeHinge HealthMDLive
Starting priceOn requestFree
Pricing modelquoteusage-based
Free tierNoYes
Founded20152002

Identical on both: platforms (Web, Mobile), user rating (Not yet rated), category (Healthcare).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Hinge Health

  • Physical Therapy
  • Strength Training
  • Mental Health Support
  • Pain Management
  • Progress Tracking
  • Coach Support
  • Health Plans
  • Employers

Only in MDLive

  • Video Consultations
  • Mental Health Services
  • Psychiatry
  • Prescription Services
  • Urgent Care
  • Insurance
  • EHR Systems

Both cover

  • HIPAA
  • Cloud deployment
  • Web support
  • Mobile support

What people use each for

The jobs each tool is most often brought in to do.

Hinge Health

  • Patient Carenot MDLive
  • Medical Recordsnot MDLive
  • Practice Managementnot MDLive
  • Telehealthnot MDLive

MDLive

  • Telemedicine urgent care visitsnot Hinge Health
  • Mental health counseling and psychiatrynot Hinge Health
  • Dermatology consultationsnot Hinge Health
  • Primary care wellness screeningsnot Hinge Health

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Hinge Health

  • No specific pricing rates published; uses value-based pricing model negotiated with health plans and PBMs

MDLive

  • Wide price ranges ($0-89, $0-179, $0-299) indicate insurance-dependent costs with minimal baseline transparency
  • Cancellation fees up to $50 for mental health appointments apply within 24 hours
  • Pricing varies substantially based on insurance coverage with no guaranteed maximum out-of-pocket

Pricing, plan by plan

Hinge Health

On request

No published plan breakdown. See the Hinge Health review.

MDLive

Free
  • Urgent Care$null/visit
    • $0-89 per visit with insurance
    • Immediate care access
  • Primary CareFree
    • $0 wellness screenings for eligible insurance plans
    • Upfront pricing shown before appointment
  • Mental Health Talk Therapy$null/visit
    • $0-179 initial appointments
    • $140 follow-up sessions before insurance
  • Mental Health Psychiatry$null/visit
    • $0-299 initial appointments
    • $159 follow-up sessions before insurance

Which should you pick?

Choose Hinge Health if

  • You need physical therapy.
  • You work on Web, Mobile.
  • You also want strength training.
Hinge Health review

Choose MDLive if

  • You need video consultations.
  • You want to start without paying.
  • You work on Web, Mobile.
  • You also want mental health services.
MDLive review

Questions people ask

Is Hinge Health or MDLive better?
Neither clearly leads. Hinge Health starts at On request and MDLive at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Hinge Health or MDLive?
MDLive has a free tier; the other does not. Paid plans start at On request for Hinge Health and Free for MDLive.
Does Hinge Health or MDLive run on more platforms?
Both run on Web, Mobile, so platform support will not decide this one for you.
Can I use MDLive for free?
Yes. MDLive has a free tier, so you can try it without paying. Hinge Health starts at On request.
What is Hinge Health best used for?
Hinge Health is most often used for patient care, medical records, practice management, telehealth. Of those, patient care and medical records are not what MDLive is typically brought in for.
What can Hinge Health do that MDLive cannot?
Hinge Health covers Physical Therapy, Strength Training, Mental Health Support, Pain Management. MDLive covers Video Consultations, Mental Health Services, Psychiatry, Prescription Services. Both handle HIPAA, Cloud deployment, Web support, Mobile support.

Answered from the vendors’ own pages

Hinge Health: How much does Hinge Health cost?

Hinge Health uses value-based pricing negotiated directly with payers. Individual pricing not disclosed on their website. For individual coverage, enrollment is through your health plan. Organizations should request a business demo.

Source
MDLive: What is the cost of an urgent care visit through MD Live?

Urgent care visits cost $0-89 per visit depending on insurance coverage. Pricing is shown upfront before confirming appointment. Most major credit and debit cards accepted for uninsured patients.

Source
MDLive: What cancellation fees apply if I need to reschedule?

Wellness visits incur $25 cancellation fee if cancelled within 24 hours. Routine care $25 if cancelled within 2 hours. Mental health $50 if cancelled within 24 hours. Medicaid and Medicare members exempt from fees.

Source
MDLive: Are follow-up mental health sessions cheaper than initial appointments?

Talk therapy follow-ups are $140 before insurance (versus $0-179 for initial). Psychiatry follow-ups are $159 before insurance (versus $0-299 for initial). Insurance copays may apply on top of these base rates.

Source
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