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Maritime · head to head

Harbour Assist vs Xeneta

Harbour Assist logo

Harbour Assist

Maritime

Marina, harbour and boatyard management software for United Kingdom and European operators

From
On request
Rated
-
Full reviewWebsite
Xeneta logo

Xeneta

Maritime

Ocean and air freight rate intelligence

From
$1000/month
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Harbour Assist no pricing is published, and the mandatory setup and data migration fee means the first-year cost is materially above the recurring subscription, which is easy to miss when budgeting.; Xeneta pricing is by quote only, with no public rate card or published tiers
  • They diverge on capability: Harbour Assist covers Berth and mooring management, Xeneta covers Rate benchmarking.
  • Prices and features above were last checked on 31 August 2026.

Where they differ

Only the attributes on which Harbour Assist and Xeneta actually diverge.

Attributes where Harbour Assist and Xeneta differ
AttributeHarbour AssistXeneta
Starting priceOn request$1000/month
Pricing modelquotesubscription
PlatformsWeb, iOS, AndroidWeb, Api
FoundedUnknown2012

Identical on both: free tier (No), user rating (Not yet rated), category (Maritime).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Harbour Assist

  • Berth and mooring management
  • Contracts and licences
  • Recurring invoicing
  • Customer portal
  • Boatyard work orders
  • Team tasking
  • Online reservations
  • Reporting

Only in Xeneta

  • Rate benchmarking
  • Market intelligence
  • Trend analysis
  • Contract optimization
  • TMS platforms
  • Procurement systems
  • BI tools
  • Web support

What people use each for

The jobs each tool is most often brought in to do.

Harbour Assist

  • A trust port managing several hundred moorings with annual licence renewals and arrears chasingnot Xeneta
  • A sailing club combining membership, berthing and bar accounts under one customer recordnot Xeneta
  • A boatyard scheduling lifts and winter storage alongside berth contractsnot Xeneta
  • A harbour office cutting phone traffic by moving invoice payment and service requests to a customer portalnot Xeneta

Xeneta

  • Benchmarking ocean and air freight rates against market datanot Harbour Assist
  • Supporting freight procurement and contract negotiation with rate benchmarksnot Harbour Assist

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Harbour Assist

  • No pricing is published, and the mandatory setup and data migration fee means the first-year cost is materially above the recurring subscription, which is easy to miss when budgeting.
  • The vendor explicitly does not discount, so a small harbour has no negotiating room even when the entry point is a stretch for its budget.
  • Ownership by ClearCourse, a private-equity-backed consolidator of vertical software, brings the pricing and roadmap risks that come with that model, and buyers should ask about uplift terms before committing.
  • It is built for United Kingdom and Irish harbour practice, so an operator elsewhere gets a system full of concepts that do not match local regulation.
  • There is no marketplace or booking demand attached, so unlike Dockwa it fills no berths for you; visitor income still depends on your own marketing.

Xeneta

  • Pricing is by quote only, with no public rate card or published tiers
  • Access is gated behind a sales demo rather than any self serve signup

Pricing, plan by plan

Harbour Assist

On request
  • Harbour Assist$undefined/month
    • Quoted by size and complexity of the operation
    • Directory listings place the entry point near GBP 400 per month
    • Mandatory setup and installation fee covering customisation, data migration and training

Xeneta

$1000/month
  • Professional$2500/month
    • Rate benchmarking
    • Market trends
    • Analytics

Which should you pick?

Choose Harbour Assist if

  • You need berth and mooring management.
  • You work on Web, iOS, Android.
  • You also want contracts and licences.
Harbour Assist review

Choose Xeneta if

  • You need rate benchmarking.
  • You work on Web, Api.
  • You also want market intelligence.
Xeneta review

Questions people ask

Is Harbour Assist or Xeneta better?
Neither clearly leads. Harbour Assist starts at On request and Xeneta at $1000/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Harbour Assist or Xeneta?
Harbour Assist starts at On request and Xeneta at $1000/month.
Does Harbour Assist or Xeneta run on more platforms?
Harbour Assist runs on Web, iOS, Android. Xeneta runs on Web, Api.
What is Harbour Assist best used for?
Harbour Assist is most often used for a trust port managing several hundred moorings with annual licence renewals and arrears chasing, a sailing club combining membership, berthing and bar accounts under one customer record, a boatyard scheduling lifts and winter storage alongside berth contracts, a harbour office cutting phone traffic by moving invoice payment and service requests to a customer portal. Of those, a trust port managing several hundred moorings with annual licence renewals and arrears chasing and a sailing club combining membership, berthing and bar accounts under one customer record are not what Xeneta is typically brought in for.
What can Harbour Assist do that Xeneta cannot?
Harbour Assist covers Berth and mooring management, Contracts and licences, Recurring invoicing, Customer portal. Xeneta covers Rate benchmarking, Market intelligence, Trend analysis, Contract optimization.

Answered from the vendors’ own pages

Harbour Assist: How much does Harbour Assist cost?

It is quoted by size and complexity. Directory listings put the entry point near 400 pounds a month, and every client also pays a setup fee for customisation, migration and training.

Xeneta: Does Xeneta publish pricing tiers online?

No. Xeneta uses a custom, quote-based pricing model. Prospects must request a demo or contact their team at [email protected] for pricing tailored to their needs and data volume.

Source
Harbour Assist: Does it bring visitor bookings?

No. It takes online visitor reservations through your own website but has no consumer marketplace, so demand generation remains your responsibility.

Xeneta: Is a free trial or demo available without contacting sales?

A free demo is available through their website. Xeneta also offers a free benchmarking analysis when prospects talk to their team.

Source
Harbour Assist: Who owns it?

ClearCourse, a private-equity-backed group that acquires vertical software businesses in the United Kingdom.

Xeneta: What are Xeneta's free access terms?

The site references 'Free Access Terms' in the footer but does not disclose specifics on the main page. Details require contacting their team.

Source
Harbour Assist: Does it handle swinging moorings and drying berths?

Yes, and that is one of the reasons British harbours choose it over marina software designed around American pontoon dockage.

Xeneta: How quickly does Xeneta's pricing pay for itself?

Xeneta states customers typically recover the platform cost within a single tender cycle, but this varies based on implementation and usage.

Source
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