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Maritime · head to head

FourKites vs Harbour Assist

FourKites logo

FourKites

Maritime

Real-time supply chain visibility

From
$2000/month
Rated
-
Full reviewWebsite
Harbour Assist logo

Harbour Assist

Maritime

Marina, harbour and boatyard management software for United Kingdom and European operators

From
On request
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: FourKites no pricing plans or costs published. FourKites operates an Outcome-as-a-Service model and does not publish standard seat-based pricing; Harbour Assist no pricing is published, and the mandatory setup and data migration fee means the first-year cost is materially above the recurring subscription, which is easy to miss when budgeting.
  • They diverge on capability: FourKites covers Real-time tracking, Harbour Assist covers Berth and mooring management.
  • Prices and features above were last checked on 31 August 2026.

Where they differ

Only the attributes on which FourKites and Harbour Assist actually diverge.

Attributes where FourKites and Harbour Assist differ
AttributeFourKitesHarbour Assist
Starting price$2000/monthOn request
Pricing modelsubscriptionquote
PlatformsWeb, Ios, Android, ApiWeb, iOS, Android
Founded2014Unknown

Identical on both: free tier (No), user rating (Not yet rated), category (Maritime).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in FourKites

  • Real-time tracking
  • Predictive ETAs
  • Exception alerts
  • Yard management
  • TMS platforms
  • ERP systems
  • WMS
  • Web support

Only in Harbour Assist

  • Berth and mooring management
  • Contracts and licences
  • Recurring invoicing
  • Customer portal
  • Boatyard work orders
  • Team tasking
  • Online reservations
  • Reporting

What people use each for

The jobs each tool is most often brought in to do.

FourKites

  • Automating carrier status inquiries in customer service chat and emailnot Harbour Assist
  • Creating shipments automatically from supplier documents and linking to POsnot Harbour Assist
  • Scheduling dock appointments and rescheduling based on shipment ETAsnot Harbour Assist
  • Resolving shipment inquiry questions automatically without escalationnot Harbour Assist
  • Collecting missing proof-of-delivery documents across multiple channelsnot Harbour Assist

Harbour Assist

  • A trust port managing several hundred moorings with annual licence renewals and arrears chasingnot FourKites
  • A sailing club combining membership, berthing and bar accounts under one customer recordnot FourKites
  • A boatyard scheduling lifts and winter storage alongside berth contractsnot FourKites
  • A harbour office cutting phone traffic by moving invoice payment and service requests to a customer portalnot FourKites

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

FourKites

  • No pricing plans or costs published. FourKites operates an Outcome-as-a-Service model and does not publish standard seat-based pricing
  • Pricing requires direct contact with sales and personalized consultation

Harbour Assist

  • No pricing is published, and the mandatory setup and data migration fee means the first-year cost is materially above the recurring subscription, which is easy to miss when budgeting.
  • The vendor explicitly does not discount, so a small harbour has no negotiating room even when the entry point is a stretch for its budget.
  • Ownership by ClearCourse, a private-equity-backed consolidator of vertical software, brings the pricing and roadmap risks that come with that model, and buyers should ask about uplift terms before committing.
  • It is built for United Kingdom and Irish harbour practice, so an operator elsewhere gets a system full of concepts that do not match local regulation.
  • There is no marketplace or booking demand attached, so unlike Dockwa it fills no berths for you; visitor income still depends on your own marketing.

Pricing, plan by plan

FourKites

$2000/month
  • Professional$5000/month
    • Multi-modal tracking
    • Predictive ETAs
    • Analytics

Harbour Assist

On request
  • Harbour Assist$undefined/month
    • Quoted by size and complexity of the operation
    • Directory listings place the entry point near GBP 400 per month
    • Mandatory setup and installation fee covering customisation, data migration and training

Which should you pick?

Choose FourKites if

  • You need real-time tracking.
  • You work on Web, Ios, Android, Api.
  • You also want predictive etas.
FourKites review

Choose Harbour Assist if

  • You need berth and mooring management.
  • You work on Web, iOS, Android.
  • You also want contracts and licences.
Harbour Assist review

Questions people ask

Is FourKites or Harbour Assist better?
Neither clearly leads. FourKites starts at $2000/month and Harbour Assist at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, FourKites or Harbour Assist?
FourKites starts at $2000/month and Harbour Assist at On request.
Does FourKites or Harbour Assist run on more platforms?
FourKites runs on Web, Ios, Android, Api. Harbour Assist runs on Web, iOS, Android.
What is FourKites best used for?
FourKites is most often used for automating carrier status inquiries in customer service chat and email, creating shipments automatically from supplier documents and linking to pos, scheduling dock appointments and rescheduling based on shipment etas, resolving shipment inquiry questions automatically without escalation. Of those, automating carrier status inquiries in customer service chat and email and creating shipments automatically from supplier documents and linking to pos are not what Harbour Assist is typically brought in for.
What can FourKites do that Harbour Assist cannot?
FourKites covers Real-time tracking, Predictive ETAs, Exception alerts, Yard management. Harbour Assist covers Berth and mooring management, Contracts and licences, Recurring invoicing, Customer portal.

Answered from the vendors’ own pages

FourKites: What is FourKites' pricing model?

FourKites operates an Outcome-as-a-Service model rather than traditional seat-based pricing. The company states: 'We do not sell seats. We replace work.'

Source
Harbour Assist: How much does Harbour Assist cost?

It is quoted by size and complexity. Directory listings put the entry point near 400 pounds a month, and every client also pays a setup fee for customisation, migration and training.

FourKites: How do I get FourKites pricing?

FourKites does not publish pricing on their website. Customers must contact their sales team through 'Talk to an Outcome Advisor' calls-to-action or contact forms to discuss implementation and pricing.

Source
Harbour Assist: Does it bring visitor bookings?

No. It takes online visitor reservations through your own website but has no consumer marketplace, so demand generation remains your responsibility.

Harbour Assist: Who owns it?

ClearCourse, a private-equity-backed group that acquires vertical software businesses in the United Kingdom.

Harbour Assist: Does it handle swinging moorings and drying berths?

Yes, and that is one of the reasons British harbours choose it over marina software designed around American pontoon dockage.

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