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Maritime · head to head

FourKites vs Xeneta

FourKites logo

FourKites

Maritime

Real-time supply chain visibility

From
$2000/month
Rated
-
Full reviewWebsite
Xeneta logo

Xeneta

Maritime

Ocean and air freight rate intelligence

From
$1000/month
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: FourKites no pricing plans or costs published. FourKites operates an Outcome-as-a-Service model and does not publish standard seat-based pricing; Xeneta pricing is by quote only, with no public rate card or published tiers
  • They diverge on capability: FourKites covers Real-time tracking, Xeneta covers Rate benchmarking.
  • Prices and features above were last checked on 30 August 2026.

Where they differ

Only the attributes on which FourKites and Xeneta actually diverge.

Attributes where FourKites and Xeneta differ
AttributeFourKitesXeneta
Starting price$2000/month$1000/month
PlatformsWeb, Ios, Android, ApiWeb, Api
Founded20142012

Identical on both: pricing model (subscription), free tier (No), user rating (Not yet rated), category (Maritime).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in FourKites

  • Real-time tracking
  • Predictive ETAs
  • Exception alerts
  • Yard management
  • ERP systems
  • WMS
  • Ios support
  • Android support

Only in Xeneta

  • Rate benchmarking
  • Market intelligence
  • Trend analysis
  • Contract optimization
  • Procurement systems
  • BI tools

Both cover

  • TMS platforms
  • Web support
  • Api support

What people use each for

The jobs each tool is most often brought in to do.

FourKites

  • Automating carrier status inquiries in customer service chat and emailnot Xeneta
  • Creating shipments automatically from supplier documents and linking to POsnot Xeneta
  • Scheduling dock appointments and rescheduling based on shipment ETAsnot Xeneta
  • Resolving shipment inquiry questions automatically without escalationnot Xeneta
  • Collecting missing proof-of-delivery documents across multiple channelsnot Xeneta

Xeneta

  • Benchmarking ocean and air freight rates against market datanot FourKites
  • Supporting freight procurement and contract negotiation with rate benchmarksnot FourKites

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

FourKites

  • No pricing plans or costs published. FourKites operates an Outcome-as-a-Service model and does not publish standard seat-based pricing
  • Pricing requires direct contact with sales and personalized consultation

Xeneta

  • Pricing is by quote only, with no public rate card or published tiers
  • Access is gated behind a sales demo rather than any self serve signup

Pricing, plan by plan

FourKites

$2000/month
  • Professional$5000/month
    • Multi-modal tracking
    • Predictive ETAs
    • Analytics

Xeneta

$1000/month
  • Professional$2500/month
    • Rate benchmarking
    • Market trends
    • Analytics

Which should you pick?

Choose FourKites if

  • You need real-time tracking.
  • You work on Web, Ios, Android, Api.
  • You also want predictive etas.
FourKites review

Choose Xeneta if

  • You need rate benchmarking.
  • You work on Web, Api.
  • You also want market intelligence.
Xeneta review

Questions people ask

Is FourKites or Xeneta better?
Neither clearly leads. FourKites starts at $2000/month and Xeneta at $1000/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, FourKites or Xeneta?
FourKites starts at $2000/month and Xeneta at $1000/month.
Does FourKites or Xeneta run on more platforms?
FourKites runs on Web, Ios, Android, Api. Xeneta runs on Web, Api.
What is FourKites best used for?
FourKites is most often used for automating carrier status inquiries in customer service chat and email, creating shipments automatically from supplier documents and linking to pos, scheduling dock appointments and rescheduling based on shipment etas, resolving shipment inquiry questions automatically without escalation. Of those, automating carrier status inquiries in customer service chat and email and creating shipments automatically from supplier documents and linking to pos are not what Xeneta is typically brought in for.
What can FourKites do that Xeneta cannot?
FourKites covers Real-time tracking, Predictive ETAs, Exception alerts, Yard management. Xeneta covers Rate benchmarking, Market intelligence, Trend analysis, Contract optimization. Both handle TMS platforms, Web support, Api support.

Answered from the vendors’ own pages

FourKites: What is FourKites' pricing model?

FourKites operates an Outcome-as-a-Service model rather than traditional seat-based pricing. The company states: 'We do not sell seats. We replace work.'

Source
Xeneta: Does Xeneta publish pricing tiers online?

No. Xeneta uses a custom, quote-based pricing model. Prospects must request a demo or contact their team at [email protected] for pricing tailored to their needs and data volume.

Source
FourKites: How do I get FourKites pricing?

FourKites does not publish pricing on their website. Customers must contact their sales team through 'Talk to an Outcome Advisor' calls-to-action or contact forms to discuss implementation and pricing.

Source
Xeneta: Is a free trial or demo available without contacting sales?

A free demo is available through their website. Xeneta also offers a free benchmarking analysis when prospects talk to their team.

Source
Xeneta: What are Xeneta's free access terms?

The site references 'Free Access Terms' in the footer but does not disclose specifics on the main page. Details require contacting their team.

Source
Xeneta: How quickly does Xeneta's pricing pay for itself?

Xeneta states customers typically recover the platform cost within a single tender cycle, but this varies based on implementation and usage.

Source
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