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Harbour Assist

Marina, harbour and boatyard management software for United Kingdom and European operators

As of 31 August 2026, Harbour Assist's pricing is not published; the vendor quotes on request. A British marina management system covering berths, contracts, invoicing, maintenance and customer portals, sold on a quoted subscription with a mandatory setup and data migration fee. Softwr lists it under Maritime. Harbour Assist is made by Harbour Assist (ClearCourse), available on Web, iOS, Android.

Overview

What Harbour Assist does

Harbour Assist manages the commercial and operational side of marinas, harbours, sailing clubs and boatyards. It tracks berth and mooring occupancy, customer contracts and licences, recurring invoicing and payment collection, boatyard work orders and lift schedules, staff tasking, statutory reporting and customer communication. A customer portal lets berth holders view their contract, pay invoices and request services without a phone call, which is the part that removes most of the administrative load from a small harbour office. The distinguishing thing is that it is built for the British and European harbour, which is a different business from an American marina. It handles harbour authority obligations, tidal and drying berths, swinging moorings, half-tide access, sailing club membership structures and the mix of licence types those bodies use, none of which map onto a transient dockage model. That specificity is why it wins in its market and why it is largely absent from North America. Buyers are marinas, harbour authorities, trust ports, sailing clubs and boatyards in the United Kingdom and Ireland with roughly a hundred to a couple of thousand berths. Pricing is quoted rather than published, with directory listings placing the entry point near 400 pounds a month, and every client pays a setup and installation fee covering customisation, data migration and training. The vendor states it prices consistently across clients rather than discounting ad hoc. Harbour Assist is part of ClearCourse, a private-equity-backed acquirer of vertical software businesses, which shapes long-term pricing and roadmap expectations.

What people use it for

  • A trust port managing several hundred moorings with annual licence renewals and arrears chasing
  • A sailing club combining membership, berthing and bar accounts under one customer record
  • A boatyard scheduling lifts and winter storage alongside berth contracts
  • A harbour office cutting phone traffic by moving invoice payment and service requests to a customer portal

The honest half

Where it falls short

Concrete and checkable, so you can decide whether any of them matter to you. This is the half of a review a vendor will not write about Harbour Assist.

  • No pricing is published, and the mandatory setup and data migration fee means the first-year cost is materially above the recurring subscription, which is easy to miss when budgeting.
  • The vendor explicitly does not discount, so a small harbour has no negotiating room even when the entry point is a stretch for its budget.
  • Ownership by ClearCourse, a private-equity-backed consolidator of vertical software, brings the pricing and roadmap risks that come with that model, and buyers should ask about uplift terms before committing.
  • It is built for United Kingdom and Irish harbour practice, so an operator elsewhere gets a system full of concepts that do not match local regulation.
  • There is no marketplace or booking demand attached, so unlike Dockwa it fills no berths for you; visitor income still depends on your own marketing.

Cross-shopped

What people choose instead of Harbour Assist

Each pairing was judged by two reviewers asking whether a buyer would genuinely weigh the two against each other. The ones that failed were deleted rather than published.

Pricing

What Harbour Assist costs

Taken from the vendor's own pricing page. Prices move, so check before you buy.

Harbour Assist

On request

  • Quoted by size and complexity of the operation
  • Directory listings place the entry point near GBP 400 per month
  • Mandatory setup and installation fee covering customisation, data migration and training
  • Unlimited users, accounts, transactions and emails
  • No free tier and no self-serve signup

Capabilities

Features

  • Berth and mooring management

    Occupancy across pontoon berths, swinging moorings and drying berths

  • Contracts and licences

    Annual agreements, renewals and the licence structures harbour authorities use

  • Recurring invoicing

    Automated billing, payment collection and arrears tracking

  • Customer portal

    Berth holders view contracts, pay invoices and request services online

  • Boatyard work orders

    Lift, storage and maintenance jobs scheduled and billed

  • Team tasking

    Work allocation across harbour and yard staff

  • Online reservations

    Visitor berthing booked through the harbour website

  • Reporting

    Occupancy, revenue and statutory reporting for harbour authorities

Answered, with sources

Questions people ask

Each answer names the page it came from, so you can check it rather than take our word for it.

How much does Harbour Assist cost?

It is quoted by size and complexity. Directory listings put the entry point near 400 pounds a month, and every client also pays a setup fee for customisation, migration and training.

Does it bring visitor bookings?

No. It takes online visitor reservations through your own website but has no consumer marketplace, so demand generation remains your responsibility.

Who owns it?

ClearCourse, a private-equity-backed group that acquires vertical software businesses in the United Kingdom.

Does it handle swinging moorings and drying berths?

Yes, and that is one of the reasons British harbours choose it over marina software designed around American pontoon dockage.

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Softwr does not host reviews and shows no star rating for Harbour Assist, because a rating we did not collect is not ours to publish. What is here is the pricing and platform detail from the vendor’s own pages, limitations we could state concretely, and alternatives a reviewer confirmed people weigh against it. Tell us if any of it is wrong.

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