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Gusto vs SAP SuccessFactors

Gusto logo

Gusto

Software

The people platform for small businesses

From
$49/month
Rated
-
Full reviewWebsite
SAP SuccessFactors logo

SAP SuccessFactors

Software

Human experience management

From
On request
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Gusto customer service can be slow and unresponsive to issues; SAP SuccessFactors complex configuration and customization required
  • They diverge on capability: Gusto covers Automated payroll, SAP SuccessFactors covers Core HR.

Where they differ

Only the attributes on which Gusto and SAP SuccessFactors actually diverge.

Attributes where Gusto and SAP SuccessFactors differ
AttributeGustoSAP SuccessFactors
Starting price$49/monthOn request
Pricing modelUnknownquote
PlatformsWebWeb, Cloud
Founded20112001

Identical on both: free tier (No), user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Gusto

  • Automated payroll
  • Tax filing
  • Benefits administration
  • Time tracking
  • Employee onboarding
  • HR compliance
  • Workers' comp
  • 401(k) management

Only in SAP SuccessFactors

  • Core HR
  • Payroll
  • Talent Management
  • Learning
  • Recruiting
  • Performance
  • Succession Planning
  • Analytics

What people use each for

The jobs each tool is most often brought in to do.

Gusto

  • Payroll processingnot SAP SuccessFactors
  • Benefits administrationnot SAP SuccessFactors
  • Tax compliancenot SAP SuccessFactors
  • Employee onboardingnot SAP SuccessFactors
  • Time trackingnot SAP SuccessFactors

SAP SuccessFactors

No use cases recorded yet. See the SAP SuccessFactors review.

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Gusto

  • Customer service can be slow and unresponsive to issues
  • Weak reporting capabilities, cannot export data to spreadsheets for analysis
  • Support staff lacks deep payroll expertise and knowledge
  • Rehired employees do not have settings reset, causing manual cleanup work
  • City tax handling requires additional monitoring and monitoring
  • Onboarding can have issues with bank account verification and tax registration

SAP SuccessFactors

  • Complex configuration and customization required
  • Steep pricing for enterprise implementations
  • Implementation requires extensive project timelines

Pricing, plan by plan

Gusto

$49/month

No published plan breakdown. See the Gusto review.

SAP SuccessFactors

On request
  • SuccessFactors HXM$undefined/month
    • Core HR
    • Payroll
    • Talent Management

Which should you pick?

Choose Gusto if

  • You need automated payroll.
  • You also want tax filing.
Gusto review

Choose SAP SuccessFactors if

  • You need core hr.
  • You work on Web, Cloud.
  • You also want payroll.
SAP SuccessFactors review

Questions people ask

Is Gusto or SAP SuccessFactors better?
Neither clearly leads. Gusto starts at $49/month and SAP SuccessFactors at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Gusto or SAP SuccessFactors?
Gusto starts at $49/month and SAP SuccessFactors at On request.
Does Gusto or SAP SuccessFactors run on more platforms?
Gusto runs on Web. SAP SuccessFactors runs on Web, Cloud.
What is Gusto best used for?
Gusto is most often used for payroll processing, benefits administration, tax compliance, employee onboarding. Of those, payroll processing and benefits administration are not what SAP SuccessFactors is typically brought in for.
What can Gusto do that SAP SuccessFactors cannot?
Gusto covers Automated payroll, Tax filing, Benefits administration, Time tracking. SAP SuccessFactors covers Core HR, Payroll, Talent Management, Learning.

Answered from the vendors’ own pages

Gusto: What is Gusto's starting price?

Gusto starts at $49 per month plus $6 per person. The company also offers a Contractor-only plan for $35 per month plus $6 per contractor.

Source
SAP SuccessFactors: What is SAP SuccessFactors used for?

SAP SuccessFactors is a cloud-based HCM solution for talent management, recruitment, learning, and onboarding. It helps organizations manage employee data, recruiting workflows, performance management, learning programs, and succession planning.

Source
Gusto: Does Gusto include unlimited payroll runs?

Yes, all Gusto plans include unlimited payroll runs at no extra charge, including off-cycle payrolls.

Source
SAP SuccessFactors: Can SAP SuccessFactors integrate with other systems?

Yes. SAP SuccessFactors can integrate with SAP HCM S/4HANA, other SAP ERP systems, and third-party HRIS, background check providers, and sourcing tools through APIs and integration adapters.

Source
Gusto: What core features are included in Gusto?

All plans include payroll processing, tax administration, digital onboarding, benefits enrollment, time tracking, performance management, and next-day direct deposit for most plans.

Source
Gusto: Does Gusto support integrations?

Yes, Gusto integrates with accounting software, applicant tracking systems, benefits providers, time-tracking tools, and other business platforms to reduce data entry.

Source
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Related pages

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