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Software · head to head

Gusto vs iCIMS

Gusto logo

Gusto

Software

The people platform for small businesses

From
$49/month
Rated
-
Full reviewWebsite
iCIMS logo

iCIMS

Software

Talent cloud for transformative hiring

From
$14500/year
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Gusto customer service can be slow and unresponsive to issues; iCIMS difficult customer support requiring escalation for resolution
  • They diverge on capability: Gusto covers Automated payroll, iCIMS covers Applicant Tracking.

Where they differ

Only the attributes on which Gusto and iCIMS actually diverge.

Attributes where Gusto and iCIMS differ
AttributeGustoiCIMS
Starting price$49/month$14500/year
PlatformsWebWeb, Ios, Android
Founded20111999

Identical on both: pricing model (Unknown), free tier (No), user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Gusto

  • Automated payroll
  • Tax filing
  • Benefits administration
  • Time tracking
  • Employee onboarding
  • HR compliance
  • Workers' comp
  • 401(k) management

Only in iCIMS

  • Applicant Tracking
  • CRM
  • Career Sites
  • Text Recruiting
  • Video Interviewing
  • AI Matching
  • Analytics
  • LinkedIn

What people use each for

The jobs each tool is most often brought in to do.

Gusto

  • Payroll processingnot iCIMS
  • Benefits administrationnot iCIMS
  • Tax compliancenot iCIMS
  • Employee onboardingnot iCIMS
  • Time trackingnot iCIMS

iCIMS

  • Enterprise applicant tracking with configurable hiring workflowsnot Gusto
  • High volume hiring in retail, hospitality and healthcarenot Gusto
  • Candidate relationship management and automated campaignsnot Gusto
  • Career site and employer branding managementnot Gusto
  • Employee onboarding after offer acceptancenot Gusto

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Gusto

  • Customer service can be slow and unresponsive to issues
  • Weak reporting capabilities, cannot export data to spreadsheets for analysis
  • Support staff lacks deep payroll expertise and knowledge
  • Rehired employees do not have settings reset, causing manual cleanup work
  • City tax handling requires additional monitoring and monitoring
  • Onboarding can have issues with bank account verification and tax registration

iCIMS

  • Difficult customer support requiring escalation for resolution
  • Complex and dated user interface compared to modern cloud recruiting tools
  • CRM, ATS, and Text engagement systems do not sync well and require separate logins
  • Custom reporting is difficult to create without IT expertise

Pricing, plan by plan

Gusto

$49/month

No published plan breakdown. See the Gusto review.

iCIMS

$14500/year

No published plan breakdown. See the iCIMS review.

Which should you pick?

Choose Gusto if

  • You need automated payroll.
  • You also want tax filing.
Gusto review

Choose iCIMS if

  • You need applicant tracking.
  • You work on Web, Ios, Android.
  • You also want crm.
iCIMS review

Questions people ask

Is Gusto or iCIMS better?
Neither clearly leads. Gusto starts at $49/month and iCIMS at $14500/year, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Gusto or iCIMS?
Gusto starts at $49/month and iCIMS at $14500/year.
Does Gusto or iCIMS run on more platforms?
Gusto runs on Web. iCIMS runs on Web, Ios, Android.
What is Gusto best used for?
Gusto is most often used for payroll processing, benefits administration, tax compliance, employee onboarding. Of those, payroll processing and benefits administration are not what iCIMS is typically brought in for.
What can Gusto do that iCIMS cannot?
Gusto covers Automated payroll, Tax filing, Benefits administration, Time tracking. iCIMS covers Applicant Tracking, CRM, Career Sites, Text Recruiting.

Answered from the vendors’ own pages

Gusto: What is Gusto's starting price?

Gusto starts at $49 per month plus $6 per person. The company also offers a Contractor-only plan for $35 per month plus $6 per contractor.

Source
iCIMS: How much does iCIMS cost?

iCIMS pricing varies from $14,500 to $635,000 annually depending on organization size and modules. Mid-market companies typically pay $15,000-$35,000 annually, with larger enterprises exceeding $100,000 plus implementation fees.

Source
Gusto: Does Gusto include unlimited payroll runs?

Yes, all Gusto plans include unlimited payroll runs at no extra charge, including off-cycle payrolls.

Source
iCIMS: What companies use iCIMS?

iCIMS serves more than 4,400 companies across 200 countries, including a quarter of Fortune 500 companies, particularly in retail, healthcare, manufacturing, and finance sectors.

Source
Gusto: What core features are included in Gusto?

All plans include payroll processing, tax administration, digital onboarding, benefits enrollment, time tracking, performance management, and next-day direct deposit for most plans.

Source
iCIMS: Does iCIMS integrate with other HR systems?

Yes, iCIMS connects with more than 800 partner technologies including job boards, background check services, HR systems, and social platforms.

Source
Gusto: Does Gusto support integrations?

Yes, Gusto integrates with accounting software, applicant tracking systems, benefits providers, time-tracking tools, and other business platforms to reduce data entry.

Source
iCIMS: How long does iCIMS implementation take?

iCIMS implementation is typically lengthy and complex, with setup time varying based on workflow complexity, integrations, and organizational requirements. The process requires professional services and can involve extended ramp-up periods for configuration and training.

Source
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Related pages

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