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Software · head to head

Gusto vs JazzHR

Gusto logo

Gusto

Software

The people platform for small businesses

From
$49/month
Rated
-
Full reviewWebsite
JazzHR logo

JazzHR

Software

Powerful, affordable recruiting software

From
$1000/year
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Gusto customer service can be slow and unresponsive to issues; JazzHR limited customization options compared to enterprise ATS platforms
  • They diverge on capability: Gusto covers Automated payroll, JazzHR covers Applicant Tracking.

Where they differ

Only the attributes on which Gusto and JazzHR actually diverge.

Attributes where Gusto and JazzHR differ
AttributeGustoJazzHR
Starting price$49/month$1000/year
Founded20112009

Identical on both: pricing model (Unknown), free tier (No), platforms (Web), user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Gusto

  • Automated payroll
  • Tax filing
  • Benefits administration
  • Time tracking
  • Employee onboarding
  • HR compliance
  • Workers' comp
  • 401(k) management

Only in JazzHR

  • Applicant Tracking
  • Job Posting
  • Candidate Management
  • Interview Scheduling
  • Reporting
  • Compliance
  • LinkedIn
  • Indeed

What people use each for

The jobs each tool is most often brought in to do.

Gusto

  • Payroll processingnot JazzHR
  • Benefits administrationnot JazzHR
  • Tax compliancenot JazzHR
  • Employee onboardingnot JazzHR
  • Time trackingnot JazzHR

JazzHR

No use cases recorded yet. See the JazzHR review.

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Gusto

  • Customer service can be slow and unresponsive to issues
  • Weak reporting capabilities, cannot export data to spreadsheets for analysis
  • Support staff lacks deep payroll expertise and knowledge
  • Rehired employees do not have settings reset, causing manual cleanup work
  • City tax handling requires additional monitoring and monitoring
  • Onboarding can have issues with bank account verification and tax registration

JazzHR

  • Limited customization options compared to enterprise ATS platforms
  • Small candidate pool limitations on lower-tier plans
  • No advanced reporting capabilities on entry-level Hero plan

Pricing, plan by plan

Gusto

$49/month

No published plan breakdown. See the Gusto review.

JazzHR

$1000/year
  • Hero$1000/year
    • 3 job postings per month
    • Applicant tracking system
    • Email templates
  • Plus$3480/year
    • Up to 200 active jobs
    • AI-powered candidate matching
    • Structured interviews
  • Pro$5508/year
    • All Plus features
    • Offers & eSignatures
    • Advanced visual reporting

Which should you pick?

Choose Gusto if

  • You need automated payroll.
  • You also want tax filing.
Gusto review

Choose JazzHR if

  • You need applicant tracking.
  • You also want job posting.
JazzHR review

Questions people ask

Is Gusto or JazzHR better?
Neither clearly leads. Gusto starts at $49/month and JazzHR at $1000/year, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Gusto or JazzHR?
Gusto starts at $49/month and JazzHR at $1000/year.
Does Gusto or JazzHR run on more platforms?
Both run on Web, so platform support will not decide this one for you.
What is Gusto best used for?
Gusto is most often used for payroll processing, benefits administration, tax compliance, employee onboarding. Of those, payroll processing and benefits administration are not what JazzHR is typically brought in for.
What can Gusto do that JazzHR cannot?
Gusto covers Automated payroll, Tax filing, Benefits administration, Time tracking. JazzHR covers Applicant Tracking, Job Posting, Candidate Management, Interview Scheduling.

Answered from the vendors’ own pages

Gusto: What is Gusto's starting price?

Gusto starts at $49 per month plus $6 per person. The company also offers a Contractor-only plan for $35 per month plus $6 per contractor.

Source
JazzHR: What pricing plans does JazzHR offer?

JazzHR offers Hero plan at $1,000/year (3 job postings/month), Plus plan at $3,480/year with AI candidate matching (most popular), and Pro plan at $5,508/year with offer management and advanced reporting.

Source
Gusto: Does Gusto include unlimited payroll runs?

Yes, all Gusto plans include unlimited payroll runs at no extra charge, including off-cycle payrolls.

Source
JazzHR: Does JazzHR offer a discount for annual billing?

Yes, JazzHR customers can save up to 24% by paying yearly compared to monthly billing, with the ability to upgrade service at any time.

Source
Gusto: What core features are included in Gusto?

All plans include payroll processing, tax administration, digital onboarding, benefits enrollment, time tracking, performance management, and next-day direct deposit for most plans.

Source
JazzHR: What integrations does JazzHR support?

JazzHR integrates with payroll and HR systems like BambooHR and UKG, LinkedIn Recruiter for candidate sourcing, background check services, and productivity tools.

Source
Gusto: Does Gusto support integrations?

Yes, Gusto integrates with accounting software, applicant tracking systems, benefits providers, time-tracking tools, and other business platforms to reduce data entry.

Source
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Related pages

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