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All industries · head to head

Gusto vs HiBob

Gusto logo

Gusto

All industries

The people platform for small businesses

From
$49/month
Rated
-
Full reviewWebsite
HiBob logo

HiBob

HR & Recruiting

Modern HR for modern businesses

From
On request
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Gusto customer service can be slow and unresponsive to issues; HiBob pricing not publicly displayed; requires contacting sales for custom quote
  • They diverge on capability: Gusto covers Automated payroll, HiBob covers Core HR.

Where they differ

Only the attributes on which Gusto and HiBob actually diverge.

Attributes where Gusto and HiBob differ
AttributeGustoHiBob
Starting price$49/monthOn request
Pricing modelUnknownsubscription
PlatformsWebWeb, iOS, Android
CategoryAll industriesHR & Recruiting
Founded20112015

Identical on both: free tier (No), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Gusto

  • Automated payroll
  • Tax filing
  • Benefits administration
  • Time tracking
  • Employee onboarding
  • HR compliance
  • Workers' comp
  • 401(k) management

Only in HiBob

  • Core HR
  • Onboarding
  • Time Off Management
  • Performance Management
  • Compensation
  • People Analytics
  • Engagement
  • Microsoft Teams

Both cover

  • Slack

What people use each for

The jobs each tool is most often brought in to do.

Gusto

  • Payroll processingnot HiBob
  • Benefits administrationnot HiBob
  • Tax compliancenot HiBob
  • Employee onboardingnot HiBob
  • Time trackingnot HiBob

HiBob

  • Core HR system of record with automated workflowsnot Gusto
  • Performance management, learning and skills trackingnot Gusto
  • US and UK payroll, benefits and time trackingnot Gusto
  • Workforce planning and compensation review cyclesnot Gusto
  • Employee self-service for a distributed workforcenot Gusto

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Gusto

  • Customer service can be slow and unresponsive to issues
  • Weak reporting capabilities, cannot export data to spreadsheets for analysis
  • Support staff lacks deep payroll expertise and knowledge
  • Rehired employees do not have settings reset, causing manual cleanup work
  • City tax handling requires additional monitoring and monitoring
  • Onboarding can have issues with bank account verification and tax registration

HiBob

  • Pricing not publicly displayed; requires contacting sales for custom quote
  • Limited payroll functionality compared to dedicated payroll platforms
  • Smaller integration ecosystem compared to larger HR platforms

Pricing, plan by plan

Gusto

$49/month

No published plan breakdown. See the Gusto review.

HiBob

On request
  • Bob$undefined/month
    • Core HR
    • Onboarding
    • Time Off

Which should you pick?

Choose Gusto if

  • You need automated payroll.
  • You also want tax filing.
Gusto review

Choose HiBob if

  • You need core hr.
  • You work on Web, iOS, Android.
  • You also want onboarding.
HiBob review

Questions people ask

Is Gusto or HiBob better?
Neither clearly leads. Gusto starts at $49/month and HiBob at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Gusto or HiBob?
Gusto starts at $49/month and HiBob at On request.
Does Gusto or HiBob run on more platforms?
Gusto runs on Web. HiBob runs on Web, iOS, Android.
What is Gusto best used for?
Gusto is most often used for payroll processing, benefits administration, tax compliance, employee onboarding. Of those, payroll processing and benefits administration are not what HiBob is typically brought in for.
What can Gusto do that HiBob cannot?
Gusto covers Automated payroll, Tax filing, Benefits administration, Time tracking. HiBob covers Core HR, Onboarding, Time Off Management, Performance Management. Both handle Slack.

Answered from the vendors’ own pages

Gusto: What is Gusto's starting price?

Gusto starts at $49 per month plus $6 per person. The company also offers a Contractor-only plan for $35 per month plus $6 per contractor.

Source
HiBob: What modules does HiBob include?

HiBob includes Core HR, Time & Attendance, Performance & Goals, Compensation Management, Global Operations, and Analytics modules that can be selected based on organizational needs.

Source
Gusto: Does Gusto include unlimited payroll runs?

Yes, all Gusto plans include unlimited payroll runs at no extra charge, including off-cycle payrolls.

Source
HiBob: How is HiBob pricing calculated?

HiBob pricing is customized based on company size (1-49, 50-199, 200-999, or 1,000+ employees) and the specific modules selected. Pricing is on a per-employee basis.

Source
Gusto: What core features are included in Gusto?

All plans include payroll processing, tax administration, digital onboarding, benefits enrollment, time tracking, performance management, and next-day direct deposit for most plans.

Source
HiBob: Does HiBob offer a mobile app?

Yes, HiBob includes mobile app access as part of all plans, allowing employees to manage their HR tasks on the go.

Source
Gusto: Does Gusto support integrations?

Yes, Gusto integrates with accounting software, applicant tracking systems, benefits providers, time-tracking tools, and other business platforms to reduce data entry.

Source
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Related pages

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