Softwr

Surveys · head to head

GetFeedback vs ToolJet

GetFeedback logo

GetFeedback

Surveys

Customer and employee feedback platform

From
On request
Rated
-
Full reviewWebsite
ToolJet logo

ToolJet

No-Code

Open-source low-code platform for building internal tools and business apps

From
Free
Rated
-
Full reviewWebsite

The short version

  • Only ToolJet has a free tier, so it costs nothing to try first.
  • Each has a real cost: GetFeedback getFeedback is now sold by SurveyMonkey and its pricing page redirects to surveymonkey.com; ToolJet free and Pro tiers cap end users at 50, which may be too low for apps needing broad internal distribution.
  • They diverge on capability: GetFeedback covers Employee feedback collection, ToolJet covers Drag-and-drop app builder.

Where they differ

Only the attributes on which GetFeedback and ToolJet actually diverge.

Attributes where GetFeedback and ToolJet differ
AttributeGetFeedbackToolJet
Starting priceOn requestFree
Pricing modelquotefreemium
Free tierNoYes
PlatformsWebweb, api, linux, windows, mac
CategorySurveysNo-Code
Founded2013Unknown

Identical on both: user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in GetFeedback

  • Employee feedback collection
  • Survey creation
  • Analytics dashboard
  • Text analytics
  • Mobile app
  • Action planning
  • Reporting
  • Integrations

Only in ToolJet

  • Drag-and-drop app builder
  • AI-assisted generation
  • Database and API connectors
  • Self-hosted and air-gapped deployment
  • Multi-instance deployments
  • Dedicated support manager

What people use each for

The jobs each tool is most often brought in to do.

GetFeedback

  • Collecting website visitor feedback with trigger based formsnot ToolJet
  • Diagnosing checkout abandonment and drop-off pointsnot ToolJet
  • Running always-on feedback buttons across a sitenot ToolJet

ToolJet

  • Building internal admin dashboards and appsnot GetFeedback
  • Self-hosted or air-gapped internal tool deploymentnot GetFeedback
  • AI-assisted rapid app prototypingnot GetFeedback
  • Connecting multiple data sources into one appnot GetFeedback

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

GetFeedback

  • GetFeedback is now sold by SurveyMonkey and its pricing page redirects to surveymonkey.com
  • The Starter plan collects up to 1,000 responses per month
  • The Plus plan collects up to 2,000 responses per month
  • The always-on feedback button and embedded forms require the Plus plan
  • The trial is 7 days
  • Mobile app feedback is listed as coming soon rather than available
  • The self-serve plans are described as designed for new customers, with existing Enterprise agreements handled separately

ToolJet

  • Free and Pro tiers cap end users at 50, which may be too low for apps needing broad internal distribution.
  • Enterprise pricing starts at a steep $3,000/month, a large jump from the $199/month Team plan.
  • AI credits reset monthly and do not roll over, penalizing uneven month-to-month usage.
  • Smaller integration and community ecosystem than more established players like Retool.

Pricing, plan by plan

GetFeedback

On request
  • GetFeedback Platform$undefined/month
    • Employee feedback
    • Survey creation
    • Analytics

ToolJet

Free
  • FreeFree
    • 2 builders
    • 50 end users
    • 2 apps
  • Pro$79/month
    • Unlimited builders (per-builder pricing)
    • 50 end users
    • 5 apps
  • Team$199/month
    • Unlimited builders (per-builder pricing)
    • 100 end users
    • Unlimited apps
  • Enterprise$3000/month
    • Unlimited end users
    • Custom AI credits
    • Dedicated support manager

Which should you pick?

Choose GetFeedback if

  • You need employee feedback collection.
  • You also want survey creation.
GetFeedback review

Choose ToolJet if

  • You need drag-and-drop app builder.
  • You want to start without paying.
  • You work on web, api, linux, windows, mac.
  • You also want ai-assisted generation.
ToolJet review

Questions people ask

Is GetFeedback or ToolJet better?
Neither clearly leads. GetFeedback starts at On request and ToolJet at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, GetFeedback or ToolJet?
ToolJet has a free tier; the other does not. Paid plans start at On request for GetFeedback and Free for ToolJet.
Does GetFeedback or ToolJet run on more platforms?
GetFeedback runs on Web. ToolJet runs on web, api, linux, windows, mac.
Can I use ToolJet for free?
Yes. ToolJet has a free tier, so you can try it without paying. GetFeedback starts at On request.
What is GetFeedback best used for?
GetFeedback is most often used for collecting website visitor feedback with trigger based forms, diagnosing checkout abandonment and drop-off points, running always-on feedback buttons across a site. Of those, collecting website visitor feedback with trigger based forms and diagnosing checkout abandonment and drop-off points are not what ToolJet is typically brought in for.
What can GetFeedback do that ToolJet cannot?
GetFeedback covers Employee feedback collection, Survey creation, Analytics dashboard, Text analytics. ToolJet covers Drag-and-drop app builder, AI-assisted generation, Database and API connectors, Self-hosted and air-gapped deployment.

Answered from the vendors’ own pages

GetFeedback: How is GetFeedback priced?

GetFeedback uses a response-based pricing model with two subscription tiers differentiated by monthly response volume limits: Starter plan up to 1,000 responses and Plus plan up to 2,000 responses. Annual plans offer 17% savings compared to monthly billing.

Source
ToolJet: What happens if I run out of AI credits?

Users can continue using all other ToolJet features as normal and can contact support to purchase additional AI credits when the monthly allotment runs out.

Source
GetFeedback: Does GetFeedback offer a free trial?

GetFeedback provides a 7-day free trial for new users to test all platform features before committing to a paid plan.

Source
ToolJet: Do unused AI credits roll over?

No, AI credits reset every month and unused credits do not carry over, which ToolJet says helps maintain consistent service quality.

Source
ToolJet: Can ToolJet be deployed on-premise?

Yes, both the community and enterprise editions support on-premise and air-gapped deployments, typically completed in under 30 minutes.

Source
ToolJet: Is there a free trial for paid plans?

ToolJet offers a 14-day free trial for both its business and enterprise editions.

Source
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