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Booksy vs Genbook

Booksy logo

Booksy

Software

Book local beauty services

From
$29.99/month
Rated
-
Full reviewWebsite
Genbook logo

Genbook

Software

Online booking and business growth for salons

From
$29/month
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Booksy the Boost marketplace feature charges a one time 30% fee on the first visit cost for each client it brings in; Genbook limited documentation and onboarding tutorials for new users
  • They diverge on capability: Booksy covers Calendar management, Genbook covers Review collection.

Where they differ

Only the attributes on which Booksy and Genbook actually diverge.

Attributes where Booksy and Genbook differ
AttributeBooksyGenbook
Starting price$29.99/month$29/month
Pricing modelsubscriptionUnknown
PlatformsWeb, Ios, AndroidWeb, Mobile
Founded20142006

Identical on both: free tier (No), user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Booksy

  • Calendar management
  • Client database
  • Automated reminders
  • Marketing tools
  • Reviews management
  • Analytics dashboard
  • Google Calendar
  • Apple Calendar

Only in Genbook

  • Review collection
  • Client management
  • Payment processing
  • Marketing campaigns
  • Reputation management
  • Calendar sync
  • Google
  • Yelp

Both cover

  • Online booking
  • Mobile apps
  • Facebook
  • Stripe
  • SSL encryption
  • Cloud deployment
  • Web support
  • Ios support

What people use each for

The jobs each tool is most often brought in to do.

Booksy

  • Appointment booking and client management for salons and barbersnot Genbook
  • Taking payments and deposits against bookingsnot Genbook

Genbook

  • Getting more clientsnot Booksy
  • Managing reviewsnot Booksy
  • Online bookingnot Booksy
  • Building reputationnot Booksy

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Booksy

  • The Boost marketplace feature charges a one time 30% fee on the first visit cost for each client it brings in
  • Additional team members are $20 a month each on top of the $29.99 base
  • Card processing runs from 2.49% plus $0.10 to 2.69% plus $0.30 depending on how the payment is taken
  • Getting paid out within 30 minutes costs a further 1.5%
  • Card readers are bought separately at $53.10 or $219.85 plus shipping

Genbook

  • Limited documentation and onboarding tutorials for new users
  • Customer support responsiveness can be slow or unreliable
  • Limited flexibility in rebooking timeframes and appointment management
  • Competitors offer additional features like HIPAA-compliant SOAP notes at lower prices

Pricing, plan by plan

Booksy

$29.99/month
  • Solo$29.99/month
    • Unlimited bookings
    • Client management
    • Mobile app
  • Team$49.99/month
    • Everything in Solo
    • Multiple staff
    • Staff scheduling
  • Business$79.99/month
    • Everything in Team
    • Multi-location
    • Priority support

Genbook

$29/month

No published plan breakdown. See the Genbook review.

Which should you pick?

Choose Booksy if

  • You need calendar management.
  • You work on Web, Ios, Android.
  • You also want client database.
Booksy review

Choose Genbook if

  • You need review collection.
  • You work on Web, Mobile.
  • You also want client management.
Genbook review

Questions people ask

Is Booksy or Genbook better?
Neither clearly leads. Booksy starts at $29.99/month and Genbook at $29/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Booksy or Genbook?
Booksy starts at $29.99/month and Genbook at $29/month.
Does Booksy or Genbook run on more platforms?
Booksy runs on Web, Ios, Android. Genbook runs on Web, Mobile.
What is Booksy best used for?
Booksy is most often used for appointment booking and client management for salons and barbers, taking payments and deposits against bookings. Of those, appointment booking and client management for salons and barbers and taking payments and deposits against bookings are not what Genbook is typically brought in for.
What can Booksy do that Genbook cannot?
Booksy covers Calendar management, Client database, Automated reminders, Marketing tools. Genbook covers Review collection, Client management, Payment processing, Marketing campaigns. Both handle Online booking, Mobile apps, Facebook, Stripe.

Answered from the vendors’ own pages

Genbook: What does Genbook cost?

Genbook starts at $29 per month with different tiers available for businesses with varying needs.

Source
Genbook: What support options are available?

Genbook offers email/help desk, FAQ/forum, knowledge base, phone support, 24/7 live representative, and chat support.

Source
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Related pages

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