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Scheduling & Booking · head to head

Appointy vs Genbook

Appointy logo

Appointy

Scheduling & Booking

Smart scheduling for modern businesses

From
Free
Rated
-
Full reviewWebsite
Genbook logo

Genbook

Beauty & Salon

Online booking and business growth for salons

From
$29/month
Rated
-
Full reviewWebsite

The short version

  • Only Appointy has a free tier, so it costs nothing to try first.
  • Each has a real cost: Appointy free tier caps at 1 staff, 5 services and 100 appointments per month (Internet Archive capture, 3 March 2024); Genbook limited documentation and onboarding tutorials for new users
  • They diverge on capability: Appointy covers Staff scheduling, Genbook covers Review collection.

Where they differ

Only the attributes on which Appointy and Genbook actually diverge.

Attributes where Appointy and Genbook differ
AttributeAppointyGenbook
Starting priceFree$29/month
Pricing modelfreemiumUnknown
Free tierYesNo
PlatformsWeb, Ios, AndroidWeb, Mobile
CategoryScheduling & BookingBeauty & Salon

Identical on both: user rating (Not yet rated), founded (2006).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Appointy

  • Staff scheduling
  • Resource management
  • Email & SMS reminders
  • Payment collection
  • Gift cards
  • Social booking
  • Analytics
  • Google Calendar

Only in Genbook

  • Review collection
  • Client management
  • Payment processing
  • Marketing campaigns
  • Reputation management
  • Calendar sync
  • Mobile apps
  • Google

Both cover

  • Online booking
  • Stripe
  • SSL encryption
  • Cloud deployment
  • Web support

What people use each for

The jobs each tool is most often brought in to do.

Appointy

  • Appointment schedulingnot Genbook
  • Resource managementnot Genbook
  • Staff coordinationnot Genbook
  • Client bookingnot Genbook

Genbook

  • Getting more clientsnot Appointy
  • Managing reviewsnot Appointy
  • Online bookingnot Appointy
  • Building reputationnot Appointy

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Appointy

  • Free tier caps at 1 staff, 5 services and 100 appointments per month (Internet Archive capture, 3 March 2024)
  • Paid tiers ranged from $19.99 to $79.99 per month billed annually ($29.99 to $99.99 billed monthly), with extra staff seats billed separately at $5 to $7.50 per month (Internet Archive capture, 3 March 2024)

Genbook

  • Limited documentation and onboarding tutorials for new users
  • Customer support responsiveness can be slow or unreliable
  • Limited flexibility in rebooking timeframes and appointment management
  • Competitors offer additional features like HIPAA-compliant SOAP notes at lower prices

Pricing, plan by plan

Appointy

Free
  • FreeFree
    • 1 staff member
    • 100 appointments/month
    • Online booking
  • Growth$19.99/month
    • 5 staff members
    • Unlimited appointments
    • SMS reminders
  • Professional$49.99/month
    • Unlimited staff
    • All Growth features
    • Resource scheduling

Genbook

$29/month

No published plan breakdown. See the Genbook review.

Which should you pick?

Choose Appointy if

  • You need staff scheduling.
  • You want to start without paying.
  • You work on Web, Ios, Android.
  • You also want resource management.
Appointy review

Choose Genbook if

  • You need review collection.
  • You work on Web, Mobile.
  • You also want client management.
Genbook review

Questions people ask

Is Appointy or Genbook better?
Neither clearly leads. Appointy starts at Free and Genbook at $29/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Appointy or Genbook?
Appointy has a free tier; the other does not. Paid plans start at Free for Appointy and $29/month for Genbook.
Does Appointy or Genbook run on more platforms?
Appointy runs on Web, Ios, Android. Genbook runs on Web, Mobile.
Can I use Appointy for free?
Yes. Appointy has a free tier, so you can try it without paying. Genbook starts at $29/month.
What is Appointy best used for?
Appointy is most often used for appointment scheduling, resource management, staff coordination, client booking. Of those, appointment scheduling and resource management are not what Genbook is typically brought in for.
What can Appointy do that Genbook cannot?
Appointy covers Staff scheduling, Resource management, Email & SMS reminders, Payment collection. Genbook covers Review collection, Client management, Payment processing, Marketing campaigns. Both handle Online booking, Stripe, SSL encryption, Cloud deployment.

Answered from the vendors’ own pages

Genbook: What does Genbook cost?

Genbook starts at $29 per month with different tiers available for businesses with varying needs.

Source
Genbook: What support options are available?

Genbook offers email/help desk, FAQ/forum, knowledge base, phone support, 24/7 live representative, and chat support.

Source
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Related pages

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