Softwr

Scheduling & Booking · head to head

10to8 vs Genbook

10to8 logo

10to8

Scheduling & Booking

Appointment scheduling software

From
Free
Rated
-
Full reviewWebsite
Genbook logo

Genbook

Beauty & Salon

Online booking and business growth for salons

From
$29/month
Rated
-
Full reviewWebsite

The short version

  • Only 10to8 has a free tier, so it costs nothing to try first.
  • Each has a real cost: 10to8 free plan includes 10to8 branding on booking pages, which may not be ideal for professional service providers wanting white-label solutions; Genbook limited documentation and onboarding tutorials for new users
  • They diverge on capability: 10to8 covers Automated reminders, Genbook covers Review collection.

Where they differ

Only the attributes on which 10to8 and Genbook actually diverge.

Attributes where 10to8 and Genbook differ
Attribute10to8Genbook
Starting priceFree$29/month
Free tierYesNo
CategoryScheduling & BookingBeauty & Salon
Founded20112006

Identical on both: pricing model (Unknown), platforms (Web, Mobile), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in 10to8

  • Automated reminders
  • Two-way sync
  • Video appointments
  • Payment collection
  • Google Calendar
  • Outlook
  • Zoom
  • PayPal

Only in Genbook

  • Review collection
  • Client management
  • Payment processing
  • Marketing campaigns
  • Reputation management
  • Calendar sync
  • Mobile apps
  • Google

Both cover

  • Online booking
  • Stripe
  • Web support
  • Ios support
  • Android support

What people use each for

The jobs each tool is most often brought in to do.

10to8

  • Schedulingnot Genbook
  • Appointment bookingnot Genbook
  • Time trackingnot Genbook
  • Resource managementnot Genbook
  • Team coordinationnot Genbook

Genbook

  • Getting more clientsnot 10to8
  • Managing reviewsnot 10to8
  • Online bookingnot 10to8
  • Building reputationnot 10to8

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

10to8

  • Free plan includes 10to8 branding on booking pages, which may not be ideal for professional service providers wanting white-label solutions
  • Limited advanced features compared to competitors like Calendly or Acuity Scheduling for complex service workflows
  • Recent rebranding from 10to8 to Sign In Scheduling created user confusion and requires login migration
  • Not suitable for detailed pre-appointment consultations as it focuses on simple appointment booking rather than consultation management
  • Smaller integration ecosystem with 1,500 apps compared to competitors with more extensive third-party support

Genbook

  • Limited documentation and onboarding tutorials for new users
  • Customer support responsiveness can be slow or unreliable
  • Limited flexibility in rebooking timeframes and appointment management
  • Competitors offer additional features like HIPAA-compliant SOAP notes at lower prices

Pricing, plan by plan

10to8

Free
  • FreeFree
    • Up to 100 appointments per month
    • 2 user logins
    • Automated SMS and email reminders
  • Starter$7.2/month
    • 300 appointments per month
    • 4 staff logins
    • All free plan features
  • Professional$22/month
    • Unlimited appointments
    • Unlimited staff logins
    • All starter features
  • Business$40/month
    • 600+ appointments per month
    • 6 staff seats
    • Multiple booking pages

Genbook

$29/month

No published plan breakdown. See the Genbook review.

Which should you pick?

Choose 10to8 if

  • You need automated reminders.
  • You want to start without paying.
  • You work on Web, Mobile.
  • You also want two-way sync.
10to8 review

Choose Genbook if

  • You need review collection.
  • You work on Web, Mobile.
  • You also want client management.
Genbook review

Questions people ask

Is 10to8 or Genbook better?
Neither clearly leads. 10to8 starts at Free and Genbook at $29/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, 10to8 or Genbook?
10to8 has a free tier; the other does not. Paid plans start at Free for 10to8 and $29/month for Genbook.
Does 10to8 or Genbook run on more platforms?
Both run on Web, Mobile, so platform support will not decide this one for you.
Can I use 10to8 for free?
Yes. 10to8 has a free tier, so you can try it without paying. Genbook starts at $29/month.
What is 10to8 best used for?
10to8 is most often used for scheduling, appointment booking, time tracking, resource management. Of those, scheduling and appointment booking are not what Genbook is typically brought in for.
What can 10to8 do that Genbook cannot?
10to8 covers Automated reminders, Two-way sync, Video appointments, Payment collection. Genbook covers Review collection, Client management, Payment processing, Marketing campaigns. Both handle Online booking, Stripe, Web support, Ios support.

Answered from the vendors’ own pages

10to8: Does 10to8 offer a free plan?

Yes, 10to8 offers a generous free forever plan that includes up to 100 appointments per month with two user logins and automated SMS reminders to help reduce no-shows.

Source
Genbook: What does Genbook cost?

Genbook starts at $29 per month with different tiers available for businesses with varying needs.

Source
10to8: How does 10to8 help reduce no-shows?

10to8 uses automated SMS, email, and voice reminders to notify customers of upcoming appointments. If SMS delivery fails, the system uses a robo-call with voicemail capability. Users report up to 90% no-show reduction with these reminders.

Source
Genbook: What support options are available?

Genbook offers email/help desk, FAQ/forum, knowledge base, phone support, 24/7 live representative, and chat support.

Source
10to8: What payment methods does 10to8 accept?

10to8 integrates with PayPal and Sage Pay for secure online payment processing, allowing customers to pay directly through booking pages and providing instant payment receipts.

Source
10to8: What apps does 10to8 integrate with?

10to8 has native integrations with Google Calendar, Outlook, Exchange, Office 365, Zoom, and Salesforce. The platform also connects with over 1,500 apps through third-party integrations and works with Slack and Facebook for reminders.

Source
10to8: Can I manage multiple locations with 10to8?

Yes, 10to8 includes multi-location support allowing centralized management of multiple branches, services, and staff members across different sites with single-portal administration.

Source
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