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Software · head to head

Square Appointments vs Treatwell

Square Appointments logo

Square Appointments

Software

Free scheduling for beauty businesses

From
Free
Rated
-
Full reviewWebsite
Treatwell logo

Treatwell

Software

Beauty and wellness booking platform

From
Free
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Square Appointments the free plan is aimed at solo professionals; booking across multiple staff requires the paid Plus plan; Treatwell treatwell charges 35 percent commission on the first booking from a client introduced through its marketplace, and the rate is subject to location
  • They diverge on capability: Square Appointments covers Online booking, Treatwell covers Online booking platform.

Where they differ

Only the attributes on which Square Appointments and Treatwell actually diverge.

Attributes where Square Appointments and Treatwell differ
AttributeSquare AppointmentsTreatwell
Pricing modelsubscriptiontransaction
Founded20092008

Identical on both: starting price (Free), free tier (Yes), platforms (Web, Ios, Android), user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Square Appointments

  • Online booking
  • Client management
  • Point of sale
  • Automated reminders
  • Instagram booking
  • Google booking
  • Square POS
  • Google Calendar

Only in Treatwell

  • Online booking platform
  • Business profile
  • Customer reviews
  • Appointment management
  • Analytics
  • Google
  • Facebook
  • GDPR compliant

Both cover

  • Payment processing
  • Mobile app
  • Instagram
  • SSL encryption
  • Cloud deployment
  • Web support

What people use each for

The jobs each tool is most often brought in to do.

Square Appointments

  • Online appointment booking for salons, barbers and personal servicesnot Treatwell
  • Taking card payments and deposits at the time of bookingnot Treatwell
  • Managing staff calendars, waitlists and no-show policiesnot Treatwell

Treatwell

  • Listing a salon on the Treatwell consumer booking marketplacenot Square Appointments
  • Free salon calendar, POS and client records for freelancers and small teamsnot Square Appointments
  • Taking online prepaid bookings with daily payoutsnot Square Appointments

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Square Appointments

  • The free plan is aimed at solo professionals; booking across multiple staff requires the paid Plus plan
  • Cancellation policies, no-show fees and waitlists require the Plus plan
  • Resource management, service cost tracking and the future bookings report require the Premium plan
  • Custom processing rates are reserved for Square Pro, which is aimed at businesses processing over $250,000 a year
  • Card processing fees are charged on top of the plan fee on every tier including the free one

Treatwell

  • Treatwell charges 35 percent commission on the first booking from a client introduced through its marketplace, and the rate is subject to location
  • Online prepayments carry an additional 2.5 percent processing fee plus VAT
  • All commissions and fees are subject to VAT on top of the quoted percentages
  • The commercial model depends on marketplace introductions: there is no commission on direct or social media bookings, so the software is free only where the salon brings its own clients

Pricing, plan by plan

Square Appointments

Free
  • FreeFree
    • Unlimited appointments
    • Online booking
    • Client management
  • Plus$29/month
    • Everything in Free
    • Multiple staff calendars
    • No-show protection
  • Premium$69/month
    • Everything in Plus
    • Multi-location
    • Staff management

Treatwell

Free
  • FreeFree
    • Online booking
    • Business profile
    • 25% commission
  • Premium$49/month
    • Everything in Free
    • 15% commission
    • Advanced analytics

Which should you pick?

Choose Square Appointments if

  • You need online booking.
  • You want to start without paying.
  • You work on Web, Ios, Android.
  • You also want client management.
Square Appointments review

Choose Treatwell if

  • You need online booking platform.
  • You want to start without paying.
  • You work on Web, Ios, Android.
  • You also want business profile.
Treatwell review

Questions people ask

Is Square Appointments or Treatwell better?
Neither clearly leads. Square Appointments starts at Free and Treatwell at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Square Appointments or Treatwell?
Square Appointments starts at Free and Treatwell at Free.
Does Square Appointments or Treatwell run on more platforms?
Both run on Web, Ios, Android, so platform support will not decide this one for you.
Can I use Square Appointments for free?
Both have a free tier, so you can try either at no cost before committing.
What is Square Appointments best used for?
Square Appointments is most often used for online appointment booking for salons, barbers and personal services, taking card payments and deposits at the time of booking, managing staff calendars, waitlists and no-show policies. Of those, online appointment booking for salons, barbers and personal services and taking card payments and deposits at the time of booking are not what Treatwell is typically brought in for.
What can Square Appointments do that Treatwell cannot?
Square Appointments covers Online booking, Client management, Point of sale, Automated reminders. Treatwell covers Online booking platform, Business profile, Customer reviews, Appointment management. Both handle Payment processing, Mobile app, Instagram, SSL encryption.
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