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Field Service · head to head

FaciliWorks vs Fracttal One

FaciliWorks logo

FaciliWorks

Field Service

CMMS from CyberMetrics that still sells a perpetual on-premise licence alongside subscription

From
On request
Rated
-
Full reviewWebsite
Fracttal One logo

Fracttal One

Field Service

Cloud maintenance management with strong Spanish and Portuguese language support

From
On request
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: FaciliWorks the interface is dated by cloud CMMS standards, which matters most for occasional users such as production supervisors raising a request, who will need training that a modern mobile-first tool would not require.; Fracttal One pricing is not published, so it cannot be compared against MaintainX or Limble without a sales conversation
  • They diverge on capability: FaciliWorks covers Perpetual or subscription licensing, Fracttal One covers Work order management.
  • Prices and features above were last checked on 1 September 2026.

Where they differ

Only the attributes on which FaciliWorks and Fracttal One actually diverge.

Attributes where FaciliWorks and Fracttal One differ
AttributeFaciliWorksFracttal One
PlatformsWindows, Web, iOS, Android, On-premiseWeb, iOS, Android

Identical on both: starting price (On request), pricing model (quote), free tier (No), user rating (Not yet rated), category (Field Service).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in FaciliWorks

  • Perpetual or subscription licensing
  • Concurrent seat option
  • Preventive maintenance scheduling
  • Calibration alignment
  • Parts and purchasing
  • Mobile work orders

Only in Fracttal One

  • Work order management
  • Preventive and predictive
  • IoT condition monitoring
  • Inventory and purchasing
  • Multi-language and multi-currency
  • Dashboards and KPIs

What people use each for

The jobs each tool is most often brought in to do.

FaciliWorks

  • A regulated manufacturer that must evidence both equipment maintenance and gauge calibration in one audit and wants both from one vendornot Fracttal One
  • A defence or utility site on an isolated network where a cloud-only CMMS is not permitted by policynot Fracttal One
  • A maintenance department that wants a capital purchase rather than a recurring subscription that grows with headcountnot Fracttal One
  • A plant with many occasional users where concurrent licensing costs far less than a named seat for every techniciannot Fracttal One

Fracttal One

  • Maintenance operations in Latin America and Spain needing native-language supportnot FaciliWorks
  • Multinationals standardising maintenance across Spanish and Portuguese speaking sitesnot FaciliWorks
  • Plants adding IoT sensors to move beyond calendar-based maintenancenot FaciliWorks
  • Organisations wanting regional implementation partners rather than remote onboardingnot FaciliWorks

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

FaciliWorks

  • The interface is dated by cloud CMMS standards, which matters most for occasional users such as production supervisors raising a request, who will need training that a modern mobile-first tool would not require.
  • A perpetual licence still carries an annual maintenance and support fee, so the one-off purchase framing does not hold; without that fee you lose updates and support while keeping the right to run old code.
  • Integration options are thin, with a limited API and few prebuilt connectors, so linking FaciliWorks to an ERP or a condition monitoring platform usually means custom database-level work.
  • No pricing is published for any edition despite this being a mid-market product, so buyers cannot compare it against published per-user rivals without entering a sales process.
  • CyberMetrics is a small independent vendor, which means responsive support but also a thin partner ecosystem and no realistic second-source implementation help if the relationship goes wrong.

Fracttal One

  • Pricing is not published, so it cannot be compared against MaintainX or Limble without a sales conversation
  • English-language documentation and community are thinner than the Spanish equivalents, which reverses the usual problem
  • Smaller partner and integration ecosystem than the US-headquartered competitors
  • Less recognised on English-language shortlists, which can make internal approval harder in multinational procurement
  • The IoT capability requires sensor investment to be worth anything, and the business case for that is separate from the CMMS decision

Pricing, plan by plan

FaciliWorks

On request
  • FaciliWorks Essentials$undefined/year
    • Core CMMS: assets, work orders, preventive maintenance
    • Perpetual or subscription licensing
    • Concurrent or node-locked seats
  • FaciliWorks Pro$undefined/year
    • Adds advanced reporting and analytics
    • Parts inventory and purchasing
    • Mobile access
  • FaciliWorks Enterprise$undefined/year
    • Multi-site and multi-currency
    • All Pro capability
    • Extended integration and administration options

Fracttal One

On request
  • Starter$undefined/user/month
    • Work orders
    • Asset management
    • Mobile app
  • Pro$undefined/user/month
    • Preventive maintenance
    • Inventory
    • Purchasing
  • Enterprise$undefined/user/month
    • IoT and condition monitoring
    • API access
    • SSO

Which should you pick?

Choose FaciliWorks if

  • You need perpetual or subscription licensing.
  • You work on Windows, Web, iOS, Android, On-premise.
  • You also want concurrent seat option.
FaciliWorks review

Choose Fracttal One if

  • You need work order management.
  • You work on Web, iOS, Android.
  • You also want preventive and predictive.
Fracttal One review

Questions people ask

Is FaciliWorks or Fracttal One better?
Neither clearly leads. FaciliWorks starts at On request and Fracttal One at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, FaciliWorks or Fracttal One?
FaciliWorks starts at On request and Fracttal One at On request.
Does FaciliWorks or Fracttal One run on more platforms?
FaciliWorks runs on Windows, Web, iOS, Android, On-premise. Fracttal One runs on Web, iOS, Android.
What is FaciliWorks best used for?
FaciliWorks is most often used for a regulated manufacturer that must evidence both equipment maintenance and gauge calibration in one audit and wants both from one vendor, a defence or utility site on an isolated network where a cloud-only cmms is not permitted by policy, a maintenance department that wants a capital purchase rather than a recurring subscription that grows with headcount, a plant with many occasional users where concurrent licensing costs far less than a named seat for every technician. Of those, a regulated manufacturer that must evidence both equipment maintenance and gauge calibration in one audit and wants both from one vendor and a defence or utility site on an isolated network where a cloud-only cmms is not permitted by policy are not what Fracttal One is typically brought in for.
What can FaciliWorks do that Fracttal One cannot?
FaciliWorks covers Perpetual or subscription licensing, Concurrent seat option, Preventive maintenance scheduling, Calibration alignment. Fracttal One covers Work order management, Preventive and predictive, IoT condition monitoring, Inventory and purchasing.

Answered from the vendors’ own pages

FaciliWorks: Can I still buy FaciliWorks outright?

Yes. Perpetual on-premise licensing is still offered alongside subscription, which is unusual in CMMS today.

Fracttal One: Where is Fracttal strongest?

Latin America and Spain. Native Spanish and Portuguese support, regional implementation partners and local invoicing decide more maintenance software purchases in those markets than feature comparisons do.

FaciliWorks: Does a perpetual licence mean no recurring cost?

No. Annual maintenance and support is a separate ongoing fee, and dropping it costs you updates and support.

Fracttal One: What does it cost?

Not published. Pricing is quoted by tier and region, which is normal for this market but makes direct comparison harder.

FaciliWorks: Is there concurrent licensing?

Yes. Concurrent seats let a large pool of occasional users share fewer licences, which is often cheaper than named seats.

Fracttal One: Does it do predictive maintenance?

It supports sensor-triggered maintenance through its IoT layer. Whether that constitutes predictive maintenance depends on the sensors and the analysis behind them, not on the CMMS.

FaciliWorks: Is pricing published?

No. All editions are quoted, so you must engage sales to get a comparable number.

Fracttal One: Is it a good choice for a US-only operation?

Usually not the obvious one. MaintainX, UpKeep and Limble have published pricing, larger English-language ecosystems and more local reference customers.

Fracttal One: How does it compare to the US mid-market CMMS?

Functionally comparable. The decision is normally about language, support hours and local presence rather than about features.

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