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Fleet Management · head to head

Fleet Complete vs MapQuest

Fleet Complete logo

Fleet Complete

Fleet Management

Telematics and asset tracking sold mainly through mobile network operators

From
On request
Free plan
No
Full reviewWebsite
MapQuest logo

MapQuest

Maps

Free driving directions, live traffic updates, and road conditions for trip planning and navigation

From
On request
Free plan
No
Full reviewWebsite

The short version

  • Each has a real cost: Fleet Complete because most contracts are sold through a carrier, the commercial relationship, the service levels and the renewal date belong to the carrier, so a pricing dispute or a support escalation goes through a reseller who did not build the software.; MapQuest subscription tiers cost more per transaction than the pay as you go rate at low volume, since $119 a month for 30,000 transactions is roughly $0.004 each against $0.0045 on demand
  • They diverge on capability: Fleet Complete covers Vehicle tracking, MapQuest covers Core Functionality.
  • Prices and features above were last checked on 31 August 2026.

Where they differ

Only the attributes on which Fleet Complete and MapQuest actually diverge.

Attributes where Fleet Complete and MapQuest differ
AttributeFleet CompleteMapQuest
Pricing modelquotefreemium
PlatformsWeb, iOS, AndroidWeb
CategoryFleet ManagementMaps

Identical on both: starting price (On request), free tier (No), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Fleet Complete

  • Vehicle tracking
  • Hours of service
  • Asset trackers
  • Field dispatch
  • Dashcams
  • Maintenance reminders

Only in MapQuest

  • Core Functionality
  • User Interface

What people use each for

The jobs each tool is most often brought in to do.

Fleet Complete

  • A mid-size fleet already under a national carrier contract that wants tracking added to an existing telecoms agreement rather than a new vendor relationshipnot MapQuest
  • Mixed fleets that need to track unpowered assets such as trailers and generators alongside vehicles in one consolenot MapQuest
  • Canadian operators wanting a domestic vendor with local support and Telus channel billingnot MapQuest
  • Service businesses that want basic dispatch and vehicle tracking without buying a separate field service platformnot MapQuest

MapQuest

  • Geocoding, routing and static maps over an APInot Fleet Complete
  • Adding directions and place search to an applicationnot Fleet Complete

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Fleet Complete

  • Because most contracts are sold through a carrier, the commercial relationship, the service levels and the renewal date belong to the carrier, so a pricing dispute or a support escalation goes through a reseller who did not build the software.
  • Hardware is bundled into the subscription over a multi-year term, so a fleet that shrinks mid-contract keeps paying for units that are sitting in a store cupboard unless it negotiated a downsizing clause up front.
  • The product line was assembled by acquisition, so hours of service, European tracking and the core platform originated as separate products, leaving overlapping apps, duplicate logins and features that exist in one region but not another.
  • The third-party integration ecosystem is far smaller than the marketplaces run by Geotab or Samsara, so bespoke connections to a maintenance or payroll system usually mean building against the API yourself.
  • The web console and reporting look and behave like software designed a decade ago, and administrators who have used a newer platform will find the reporting builder slow and the exports rigid.

MapQuest

  • Subscription tiers cost more per transaction than the pay as you go rate at low volume, since $119 a month for 30,000 transactions is roughly $0.004 each against $0.0045 on demand
  • The 50,000 free pay as you go transactions are described as available for a limited time rather than as a standing allowance
  • Plan allowances are monthly and do not carry over
  • Enterprise volume is custom priced

Pricing, plan by plan

Fleet Complete

On request
  • Fleet Complete$undefined/year
    • Per vehicle subscription, hardware included
    • Term length usually tied to the reselling carrier agreement
    • Asset trackers priced separately from vehicle units

MapQuest

On request

No published plan breakdown. See the MapQuest review.

Which should you pick?

Choose Fleet Complete if

  • You need vehicle tracking.
  • You work on Web, iOS, Android.
  • You also want hours of service.
Fleet Complete review

Choose MapQuest if

  • You need core functionality.
  • You also want user interface.
MapQuest review

Questions people ask

Is Fleet Complete or MapQuest better?
Neither clearly leads. Fleet Complete starts at On request and MapQuest at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Fleet Complete or MapQuest?
Fleet Complete starts at On request and MapQuest at On request.
Does Fleet Complete or MapQuest run on more platforms?
Fleet Complete runs on Web, iOS, Android. MapQuest runs on Web.
What is Fleet Complete best used for?
Fleet Complete is most often used for a mid-size fleet already under a national carrier contract that wants tracking added to an existing telecoms agreement rather than a new vendor relationship, mixed fleets that need to track unpowered assets such as trailers and generators alongside vehicles in one console, canadian operators wanting a domestic vendor with local support and telus channel billing, service businesses that want basic dispatch and vehicle tracking without buying a separate field service platform. Of those, a mid-size fleet already under a national carrier contract that wants tracking added to an existing telecoms agreement rather than a new vendor relationship and mixed fleets that need to track unpowered assets such as trailers and generators alongside vehicles in one console are not what MapQuest is typically brought in for.
What can Fleet Complete do that MapQuest cannot?
Fleet Complete covers Vehicle tracking, Hours of service, Asset trackers, Field dispatch. MapQuest covers Core Functionality, User Interface.

Answered from the vendors’ own pages

Fleet Complete: Do I buy Fleet Complete directly or through my mobile operator?

Both are possible, but the majority of North American customers buy through AT&T or Telus. Check which entity the contract is with, because it determines your support path, your billing cycle and your renewal date.

MapQuest: What is the cheapest way to use MapQuest APIs?

The MapQuestGO plan offers 50,000 free transactions for a limited time, then charges $0.0045 per transaction. Monthly subscription plans start at $119/month for 30,000 transactions.

Source
Fleet Complete: What happens to the hardware if I cancel?

Devices supplied as part of a subsidised subscription are normally recovered or charged for on early termination. Ask for the exact clause before signing, because it is where the real cost of leaving sits.

MapQuest: Can I cache or store geocoding results on a monthly MapQuest plan?

No. Storing or caching geocodes is not allowed on monthly plans. Only Enterprise accounts can store geocodes off-map with the Extended Rights Geocoding feature.

Source
Fleet Complete: Is it a fit for a fleet of five vans?

It will work, but small fleets get a better deal from vendors that publish pricing and sell month to month. Fleet Complete pricing improves with volume and a carrier relationship.

MapQuest: What happens if I exceed my MapQuest monthly transaction limit?

The MapQuest pricing page does not specify overage charges. Users can modify their plan selection from their account dashboard at any time to scale up.

Source
MapQuest: Can I change my MapQuest plan mid-cycle?

Yes. Users can modify their plan selection from their account dashboard at any time, making it easy to scale as needs evolve.

Source
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