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NICE CXone vs Run The World

NICE CXone logo

NICE CXone

Software

The world's leading cloud contact center

From
$71/month
Rated
-
Full reviewWebsite
R

Run The World

Software

Interactive virtual events platform

From
Free
Rated
-
Full reviewWebsite

The short version

  • Only Run The World has a free tier, so it costs nothing to try first.
  • Each has a real cost: NICE CXone listed on UK G-Cloud at £43.50 to £132 per user per month for NICE CXone, via reseller SVL; Run The World the Internet Archive's capture of Run The World's pricing page on 8 December 2021 listed Free with up to 50 attendees and 1 session per event, Pro at $79/month billed annually ($99 monthly) with up to 500 registrations and 3 sessions per event, and Business by contact only; ticketing carried a 15% service fee on Free and Pro or 4% on Business, plus a $1 minimum fee per paid ticket and a 2.9% plus $0.30 Stripe processing fee.
  • They diverge on capability: NICE CXone covers Omnichannel routing, Run The World covers Speed networking.

Where they differ

Only the attributes on which NICE CXone and Run The World actually diverge.

Attributes where NICE CXone and Run The World differ
AttributeNICE CXoneRun The World
Starting price$71/monthFree
Pricing modelsubscriptionfreemium
Free tierNoYes
PlatformsWeb, DesktopWeb, Ios, Android
Founded19862018

Identical on both: user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in NICE CXone

  • Omnichannel routing
  • ACD
  • IVR
  • WFM
  • Quality management
  • Analytics
  • AI automation
  • Salesforce

Only in Run The World

  • Speed networking
  • Roundtables
  • Virtual expo
  • Live streaming
  • Social lounge
  • Stripe
  • PayPal
  • Zapier

Both cover

  • Web support

What people use each for

The jobs each tool is most often brought in to do.

NICE CXone

  • Enterprise contact centernot Run The World
  • Workforce optimizationnot Run The World
  • Quality managementnot Run The World
  • Customer analyticsnot Run The World

Run The World

  • Event planningnot NICE CXone
  • Ticket salesnot NICE CXone
  • Attendee managementnot NICE CXone
  • Virtual eventsnot NICE CXone
  • Event marketingnot NICE CXone

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

NICE CXone

  • Listed on UK G-Cloud at £43.50 to £132 per user per month for NICE CXone, via reseller SVL

Run The World

  • The Internet Archive's capture of Run The World's pricing page on 8 December 2021 listed Free with up to 50 attendees and 1 session per event, Pro at $79/month billed annually ($99 monthly) with up to 500 registrations and 3 sessions per event, and Business by contact only; ticketing carried a 15% service fee on Free and Pro or 4% on Business, plus a $1 minimum fee per paid ticket and a 2.9% plus $0.30 Stripe processing fee.

Pricing, plan by plan

NICE CXone

$71/month
  • Digital Agent$71/month
    • Digital channels
    • Basic routing
    • Analytics
  • Voice Agent$94/month
    • Voice
    • IVR
    • Recording
  • Omnichannel Agent$110/month
    • All channels
    • WFO
    • Advanced AI
  • Enterprise$undefined/month
    • Custom
    • Premium support
    • Full suite

Run The World

Free
  • FreeFree
    • Up to 50 attendees
    • Basic features
    • 1-hour events
  • Pro$149/month
    • 500 attendees
    • Speed networking
    • Custom branding
  • Enterprise$499/month
    • Unlimited attendees
    • Expo hall
    • API access

Which should you pick?

Choose NICE CXone if

  • You need omnichannel routing.
  • You work on Web, Desktop.
  • You also want acd.
NICE CXone review

Choose Run The World if

  • You need speed networking.
  • You want to start without paying.
  • You work on Web, Ios, Android.
  • You also want roundtables.
Run The World review

Questions people ask

Is NICE CXone or Run The World better?
Neither clearly leads. NICE CXone starts at $71/month and Run The World at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, NICE CXone or Run The World?
Run The World has a free tier; the other does not. Paid plans start at $71/month for NICE CXone and Free for Run The World.
Does NICE CXone or Run The World run on more platforms?
NICE CXone runs on Web, Desktop. Run The World runs on Web, Ios, Android.
Can I use Run The World for free?
Yes. Run The World has a free tier, so you can try it without paying. NICE CXone starts at $71/month.
What is NICE CXone best used for?
NICE CXone is most often used for enterprise contact center, workforce optimization, quality management, customer analytics. Of those, enterprise contact center and workforce optimization are not what Run The World is typically brought in for.
What can NICE CXone do that Run The World cannot?
NICE CXone covers Omnichannel routing, ACD, IVR, WFM. Run The World covers Speed networking, Roundtables, Virtual expo, Live streaming. Both handle Web support.
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Related pages

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