Logging · pricing
FireHydrant pricing
FireHydrant publishes 3 tiers. Below is each one, what it adds over the tier beneath it, and where the ladder stops being worth climbing for most people.
- Entry price
- Free, then $25/responder-month
- Model
- Subscription
- Tiers
- 3
- Free tier
- Yes
FireHydrant plans, side by side
Every published tier in ascending order of price, with the number of features each one lists. An absence here means the record does not itemise it, not that the tier lacks it.
| Plan | Price | Features listed | Step up from the tier below |
|---|---|---|---|
| Free | Free | 5 | Entry tier |
| Pro | $25/responder-month | 13 | +$25/responder-month, 12 more features |
| Enterprise | On request | 11 | Priced on request |
What each tier adds
The set difference between each tier's feature list and the one beneath it. Where a tier lists nothing new, the vendor has either stopped repeating the inherited list or the tier raises limits rather than adding capability, the record does not distinguish the two, so this page does not either.
Free
FreeThe entry tier. It covers up to 10 responders, 2 runbooks, slack and teams chatbot, 1 public status page, 3 integrations.
Pro
$25/responder-monthOver Free, this tier adds:
- 5 runbooks
- 1 retrospective template
- Unlimited public status pages
- Service catalog
- 10 custom fields
- 5 integrations
- On-call scheduling
- Unlimited escalation policies
- Notifications via push, Slack, Teams, email
- Unlimited webhooks and alert rules
- SSO
- Standard support
Enterprise
On requestOver Pro, this tier adds:
- Everything in Pro plus
- Viewer licenses
- Unlimited runbooks
- Private incidents
- FireHydrant AI features
- Private status pages
- Incident analytics
- Alert grouping and volume discounting
- Live call routing
- Enhanced security
- Premium support with dedicated success manager
Where FireHydrant stops being free
Free, Free
- Up to 10 responders
- 2 runbooks
- Slack and Teams chatbot
- 1 public status page
- 3 integrations
Pro, $25/responder-month
The first thing you pay for:
- 5 runbooks
- 1 retrospective template
- Unlimited public status pages
- Service catalog
- 10 custom fields
- 5 integrations
- On-call scheduling
- Unlimited escalation policies
- Notifications via push, Slack, Teams, email
- Unlimited webhooks and alert rules
- SSO
- Standard support
What the product covers
The full FireHydrant feature record, grouped as the catalogue groups it. This is the product as a whole; the record does not map every feature onto a specific tier.
Core
- Automated runbooks
- On-call management
- Service catalog
- Incident response collaboration
Advanced
- AI incident insights
- AI retrospectives
Communication
- Status pages
People bring FireHydrant in for manage incidents directly from slack or teams, automate incident response with runbooks, triage incidents and track ownership, run post-incident retrospectives, communicate incidents to customers automatically. If that is not the job you are buying for, the alternatives to FireHydrant are worth a look before you commit to a tier.
How that compares in Logging
Across the 4 logging tools in this directory that publish a starting price, the median entry point is $12.5/month. FireHydrant starts at $25/responder-month, which puts it above the middle of its category.
| Tool | Entry price | Model | Rated | Head to head |
|---|---|---|---|---|
| FireHydrant (this page) | Free, then $25/responder-month | subscription | - | |
| Cronitor | Free, then $2/monitor/month | Pay-per-monitor plus user seats | - | vs FireHydrant |
| Uptime.com | On request | subscription | - | vs FireHydrant |
| Traceloop | Free | Freemium with pay-as-you-go enterprise option | - | vs FireHydrant |
| Openstatus | Free, then $30/month | - | - | vs FireHydrant |
| Healthchecks | Free, then $5/month | Per-job monitoring with fixed tiers | - | vs FireHydrant |
| incident.io | Free | subscription | - | vs FireHydrant |
Ratings are aggregated from third-party sources and imported with each catalogue entry, they are not reviews hosted on Softwr. How each figure is used is set out on the FireHydrant badges page.
Before you pay for FireHydrant
Three things this page cannot tell you, and all three change the bill. The record carries a price and a billing period but not the unit - per-seat and flat-rate pricing are indistinguishable in this data, so a five-person team may be looking at five times the figure above. It carries no annual rate, so any discount for paying yearly is not something this page can quote. And it carries no trial length.
What it can tell you is the shape of the ladder: 3 tiers between Free and On request, with the jump itemised above. Because there is a free tier, the cheapest way to answer the rest is to use it before paying anything.
FireHydrant runs on web, slack, microsoft teams, mobile, and is published by FireHydrant of New York, NY. The full record is on the FireHydrant review, and the rest of the category is under best logging tools.
FireHydrant pricing questions
- How much does FireHydrant cost?
- FireHydrant publishes 3 tiers, from Free for Free up to On request for Enterprise. The entry tier costs nothing.
- Does FireHydrant have a free plan?
- Yes. The Free tier costs nothing and covers up to 10 responders, 2 runbooks, slack and teams chatbot. Paying starts at $25/responder-month for Pro.
- What is the difference between Free and Pro on FireHydrant?
- Pro costs $25/responder-month against Free, and adds 5 runbooks, 1 retrospective template, unlimited public status pages, service catalog.
- Is the Enterprise plan on FireHydrant worth it?
- That depends entirely on whether you need what it adds, which on the published record is everything in pro plus, viewer licenses, unlimited runbooks, private incidents. It costs On request against $25/responder-month for Pro. Softwr has not used either tier, so this page can tell you what changes, not whether it is worth the difference to you.
- Is FireHydrant expensive for a logging tool?
- It starts above the middle of its category. Across the 4 logging tools in this directory that publish a starting price, the median entry point is $12.5/month; FireHydrant starts at $25/responder-month.
- Which logging tools can I use without paying?
- 6 of the 8 logging tools listed alongside FireHydrant have a free tier: Cronitor, Traceloop, Openstatus, Healthchecks, incident.io.
- What am I actually paying for with FireHydrant?
- The record lists 7 features across 3 areas: core, advanced, communication. In practice it is brought in for manage incidents directly from slack or teams, automate incident response with runbooks, triage incidents and track ownership.
- Does FireHydrant charge per user?
- The record carries a price and a billing period for each of its 3 tiers, but not the unit that price is charged in. Per-seat and flat-rate billing look identical in this data, so check the vendor's page before budgeting for a team.
- Are these FireHydrant prices current?
- They are what the catalogue entry holds, refreshed when the entry is. Vendors change pricing without notice and nobody at Softwr re-verifies each tier by hand, so treat this as a structured summary and the vendor's own pricing page as the authority.
- What should I compare FireHydrant against before paying?
- The closest logging tools in this directory are Cronitor, Uptime.com, Traceloop, Openstatus. Each has a side-by-side comparison with FireHydrant covering price, platforms and features.