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Field Service · head to head

FaciliWorks vs Unleashed

FaciliWorks logo

FaciliWorks

Field Service

CMMS from CyberMetrics that still sells a perpetual on-premise licence alongside subscription

From
On request
Rated
-
Full reviewWebsite
Unleashed logo

Unleashed

Inventory

Cloud inventory management for manufacturers

From
On request
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: FaciliWorks the interface is dated by cloud CMMS standards, which matters most for occasional users such as production supervisors raising a request, who will need training that a modern mobile-first tool would not require.; Unleashed limited reporting customization for specific business metrics
  • They diverge on capability: FaciliWorks covers Perpetual or subscription licensing, Unleashed covers Real-time inventory.
  • Prices and features above were last checked on 1 September 2026.

Where they differ

Only the attributes on which FaciliWorks and Unleashed actually diverge.

Attributes where FaciliWorks and Unleashed differ
AttributeFaciliWorksUnleashed
Pricing modelquotesubscription
PlatformsWindows, Web, iOS, Android, On-premiseWeb, iOS, Android
CategoryField ServiceInventory
FoundedUnknown2013

Identical on both: starting price (On request), free tier (No), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in FaciliWorks

  • Perpetual or subscription licensing
  • Concurrent seat option
  • Preventive maintenance scheduling
  • Calibration alignment
  • Parts and purchasing
  • Mobile work orders

Only in Unleashed

  • Real-time inventory
  • Production management
  • Batch tracking
  • Serial number tracking
  • Xero
  • QuickBooks
  • Shopify
  • WooCommerce

What people use each for

The jobs each tool is most often brought in to do.

FaciliWorks

  • A regulated manufacturer that must evidence both equipment maintenance and gauge calibration in one audit and wants both from one vendornot Unleashed
  • A defence or utility site on an isolated network where a cloud-only CMMS is not permitted by policynot Unleashed
  • A maintenance department that wants a capital purchase rather than a recurring subscription that grows with headcountnot Unleashed
  • A plant with many occasional users where concurrent licensing costs far less than a named seat for every techniciannot Unleashed

Unleashed

  • Production planningnot FaciliWorks
  • Batch trackingnot FaciliWorks
  • Stock managementnot FaciliWorks
  • Manufacturing analyticsnot FaciliWorks

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

FaciliWorks

  • The interface is dated by cloud CMMS standards, which matters most for occasional users such as production supervisors raising a request, who will need training that a modern mobile-first tool would not require.
  • A perpetual licence still carries an annual maintenance and support fee, so the one-off purchase framing does not hold; without that fee you lose updates and support while keeping the right to run old code.
  • Integration options are thin, with a limited API and few prebuilt connectors, so linking FaciliWorks to an ERP or a condition monitoring platform usually means custom database-level work.
  • No pricing is published for any edition despite this being a mid-market product, so buyers cannot compare it against published per-user rivals without entering a sales process.
  • CyberMetrics is a small independent vendor, which means responsive support but also a thin partner ecosystem and no realistic second-source implementation help if the relationship goes wrong.

Unleashed

  • Limited reporting customization for specific business metrics
  • Cannot edit invoices once they are complete
  • Mobile app has limited functionality compared to desktop version
  • Advanced features like demand forecasting and bin-level stock tracking are missing or require higher-tier packages

Pricing, plan by plan

FaciliWorks

On request
  • FaciliWorks Essentials$undefined/year
    • Core CMMS: assets, work orders, preventive maintenance
    • Perpetual or subscription licensing
    • Concurrent or node-locked seats
  • FaciliWorks Pro$undefined/year
    • Adds advanced reporting and analytics
    • Parts inventory and purchasing
    • Mobile access
  • FaciliWorks Enterprise$undefined/year
    • Multi-site and multi-currency
    • All Pro capability
    • Extended integration and administration options

Unleashed

On request
  • Small$129/month
    • Core inventory
    • 5 users
    • Email support
  • Medium$279/month
    • Advanced features
    • 15 users
    • Priority support
  • Large$549/month
    • Full features
    • Unlimited users
    • Dedicated support

Which should you pick?

Choose FaciliWorks if

  • You need perpetual or subscription licensing.
  • You work on Windows, Web, iOS, Android, On-premise.
  • You also want concurrent seat option.
FaciliWorks review

Choose Unleashed if

  • You need real-time inventory.
  • You work on Web, iOS, Android.
  • You also want production management.
Unleashed review

Questions people ask

Is FaciliWorks or Unleashed better?
Neither clearly leads. FaciliWorks starts at On request and Unleashed at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, FaciliWorks or Unleashed?
FaciliWorks starts at On request and Unleashed at On request.
Does FaciliWorks or Unleashed run on more platforms?
FaciliWorks runs on Windows, Web, iOS, Android, On-premise. Unleashed runs on Web, iOS, Android.
What is FaciliWorks best used for?
FaciliWorks is most often used for a regulated manufacturer that must evidence both equipment maintenance and gauge calibration in one audit and wants both from one vendor, a defence or utility site on an isolated network where a cloud-only cmms is not permitted by policy, a maintenance department that wants a capital purchase rather than a recurring subscription that grows with headcount, a plant with many occasional users where concurrent licensing costs far less than a named seat for every technician. Of those, a regulated manufacturer that must evidence both equipment maintenance and gauge calibration in one audit and wants both from one vendor and a defence or utility site on an isolated network where a cloud-only cmms is not permitted by policy are not what Unleashed is typically brought in for.
What can FaciliWorks do that Unleashed cannot?
FaciliWorks covers Perpetual or subscription licensing, Concurrent seat option, Preventive maintenance scheduling, Calibration alignment. Unleashed covers Real-time inventory, Production management, Batch tracking, Serial number tracking.

Answered from the vendors’ own pages

FaciliWorks: Can I still buy FaciliWorks outright?

Yes. Perpetual on-premise licensing is still offered alongside subscription, which is unusual in CMMS today.

Unleashed: What are Unleashed's pricing plans?

Unleashed offers Core at $399/month and Pro at $729/month, with annual billing saving up to 10%. Additional modules like Warehouse Management ($149/mo) and Production ($69/mo) are available as add-ons.

Source
FaciliWorks: Does a perpetual licence mean no recurring cost?

No. Annual maintenance and support is a separate ongoing fee, and dropping it costs you updates and support.

Unleashed: What accounting software does Unleashed integrate with?

Unleashed integrates seamlessly with Xero and QuickBooks, as well as various e-commerce and point-of-sale systems. However, integration with some platforms like Magento 2 has been reported as problematic.

Source
FaciliWorks: Is there concurrent licensing?

Yes. Concurrent seats let a large pool of occasional users share fewer licences, which is often cheaper than named seats.

FaciliWorks: Is pricing published?

No. All editions are quoted, so you must engage sales to get a comparable number.

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