Maps · head to head
ArcGIS Survey123 vs LocationIQ

ArcGIS Survey123
Maps
Form-centric field data collection that writes straight into an ArcGIS organisation
- From
- On request
- Rated
- -
The short version
- Only LocationIQ has a free tier, so it costs nothing to try first.
- Each has a real cost: ArcGIS Survey123 the app is free and the licensing is not: every person completing a secure survey needs a paid ArcGIS user type, so a hundred-person field programme costs tens of thousands a year before anyone counts credits.; LocationIQ smaller ecosystem of integrations compared to Google Maps
- They diverge on capability: ArcGIS Survey123 covers XLSForm authoring, LocationIQ covers Core Functionality.
- Prices and features above were last checked on 1 September 2026.
Where they differ
Only the attributes on which ArcGIS Survey123 and LocationIQ actually diverge.
| Attribute | ArcGIS Survey123 | LocationIQ |
|---|---|---|
| Starting price | On request | Free |
| Pricing model | Per user per year by ArcGIS user type | subscription |
| Free tier | No | Yes |
| Platforms | Web, iOS, Android, Windows | API |
Identical on both: user rating (Not yet rated), category (Maps).
What each one covers
Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.
Only in ArcGIS Survey123
- XLSForm authoring
- Web designer
- Offline collection
- Direct ArcGIS write
- Repeats and nested records
- Media and signature capture
- Webhooks and integration
- Reports
Only in LocationIQ
- Core Functionality
- User Interface
What people use each for
The jobs each tool is most often brought in to do.
ArcGIS Survey123
- A water utility recording hydrant inspections that must appear on the corporate asset map the moment they are submitted, not after a nightly importnot LocationIQ
- A local authority running a public consultation where anyone can submit without a licence, while staff review responses in an ArcGIS dashboardnot LocationIQ
- An environmental monitoring programme with complex conditional forms authored in XLSForm and completed offline in areas with no signalnot LocationIQ
- A field crew already licensed for ArcGIS Field Maps that needs structured forms alongside map-based editing without adding another vendornot LocationIQ
LocationIQ
- Geocoding and reverse geocoding addresses at scalenot ArcGIS Survey123
- Store locators and address autofill in web and mobile appsnot ArcGIS Survey123
- Asset and vehicle tracking with route optimisationnot ArcGIS Survey123
- Serving static and dynamic map tilesnot ArcGIS Survey123
- Distance matrix and route planningnot ArcGIS Survey123
Where each one falls short
Documented limitations, not opinions. Every one is a constraint you would hit in normal use.
ArcGIS Survey123
- The app is free and the licensing is not: every person completing a secure survey needs a paid ArcGIS user type, so a hundred-person field programme costs tens of thousands a year before anyone counts credits.
- Esri does not publish user type prices on its main pricing pages, so buyers reconstruct the cost from marketplace listings or a sales conversation, which makes budgeting an ArcGIS rollout unnecessarily opaque.
- Credits are consumed by geocoding, storage and some analysis, and a data collection programme that generates heavy attachment volumes can burn through the bundled allowance and trigger a mid-year top-up.
- It is useless without ArcGIS. There is no standalone deployment, so the decision to use Survey123 is really a decision to buy or keep an ArcGIS estate.
- Form authoring splits between a web designer that is easy but limited and XLSForm plus Survey123 Connect that is capable but requires learning a spreadsheet syntax, and teams routinely start in the wrong one and rebuild.
LocationIQ
- Smaller ecosystem of integrations compared to Google Maps
- Less documentation than industry-leading platforms
- Less brand recognition than Google or Mapbox
Pricing, plan by plan
ArcGIS Survey123
On request- Survey123 appFree
- No separate charge for the app itself
- Requires an ArcGIS Online or Enterprise organisation
- Public surveys can be completed without a licence
- Creator user type$undefined/year
- Required to author and publish surveys
- Foundational user type, can administer the organisation
- Includes an annual credit allowance
- Mobile Worker user type$undefined/year
- Required for each person completing a secure survey
- Dependent user type, must be added to an organisation with a foundational licence
- Public marketplace listings have shown around $400 per year
LocationIQ
Free- FreeFree
- 5,000 requests/day
- Limited commercial use with attribution
- Maps Lite$45/month
- 10,000 map views/day
- Geocoding APIs
- No routing
- Developer$100/month
- 25,000 requests/day
- All APIs (geocoding, routing, maps)
- Startup$200/month
- 60,000 requests/day
- Priority email support
Which should you pick?
Choose ArcGIS Survey123 if
- You need xlsform authoring.
- You work on Web, iOS, Android, Windows.
- You also want web designer.
Choose LocationIQ if
- You need core functionality.
- You want to start without paying.
- You work on API.
- You also want user interface.
Questions people ask
- Is ArcGIS Survey123 or LocationIQ better?
- Neither clearly leads. ArcGIS Survey123 starts at On request and LocationIQ at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
- Which is cheaper, ArcGIS Survey123 or LocationIQ?
- LocationIQ has a free tier; the other does not. Paid plans start at On request for ArcGIS Survey123 and Free for LocationIQ.
- Does ArcGIS Survey123 or LocationIQ run on more platforms?
- ArcGIS Survey123 runs on Web, iOS, Android, Windows. LocationIQ runs on API.
- Can I use LocationIQ for free?
- Yes. LocationIQ has a free tier, so you can try it without paying. ArcGIS Survey123 starts at On request.
- What is ArcGIS Survey123 best used for?
- ArcGIS Survey123 is most often used for a water utility recording hydrant inspections that must appear on the corporate asset map the moment they are submitted, not after a nightly import, a local authority running a public consultation where anyone can submit without a licence, while staff review responses in an arcgis dashboard, an environmental monitoring programme with complex conditional forms authored in xlsform and completed offline in areas with no signal, a field crew already licensed for arcgis field maps that needs structured forms alongside map-based editing without adding another vendor. Of those, a water utility recording hydrant inspections that must appear on the corporate asset map the moment they are submitted, not after a nightly import and a local authority running a public consultation where anyone can submit without a licence, while staff review responses in an arcgis dashboard are not what LocationIQ is typically brought in for.
- What can ArcGIS Survey123 do that LocationIQ cannot?
- ArcGIS Survey123 covers XLSForm authoring, Web designer, Offline collection, Direct ArcGIS write. LocationIQ covers Core Functionality, User Interface.
Answered from the vendors’ own pages
ArcGIS Survey123: Is Survey123 free?
The app is. Using it is not, unless your surveys are public. Authoring needs a Creator licence and each person completing a secure survey needs a Mobile Worker, Editor, Creator or GIS Professional user type.
LocationIQ: How much does LocationIQ cost?
LocationIQ offers a Free plan with 5,000 requests/day, Maps Lite at $45/month for 10,000 map views/day, Developer at $100/month for 25,000 requests/day, and higher tiers up to Business Plus at $950/month for 30M requests/month. All plans are billed monthly with 2 months free for annual prepayment.
SourceArcGIS Survey123: How much are the user types?
Esri does not list them on its main pricing pages. Public marketplace listings have shown roughly $700 a year for Creator and $400 for Mobile Worker; confirm with Esri or a distributor for your region.
LocationIQ: Is LocationIQ free?
Yes, LocationIQ offers a free tier with 5,000 requests/day, providing access to geocoding and mapping APIs. Free tier users must include attribution and cannot use for commercial purposes.
SourceArcGIS Survey123: Can respondents fill in a survey without a licence?
Yes, if the survey is shared publicly. Secure surveys require a licensed user type.
LocationIQ: What support levels does LocationIQ offer?
Free and early paid tiers receive best-effort email support. The Startup plan ($200/month) includes priority email support. Business Plus ($950/month) includes priority live chat support with dedicated AWS endpoints for improved performance.
SourceArcGIS Survey123: Does it work offline?
Yes, in the mobile app, with sync when connectivity returns.
ArcGIS Survey123: Is it the same as ArcGIS Field Maps?
No. Field Maps is map-centric editing; Survey123 is form-centric. Many organisations license both, which doubles nothing because user types cover the whole app suite.
Related pages
More on ArcGIS Survey123
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