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Maps · head to head

ArcGIS Field Maps vs ArcGIS Survey123

ArcGIS Field Maps logo

ArcGIS Field Maps

Maps

Esri field data collection that cannot be bought on its own, only with an ArcGIS user type

From
On request
Rated
-
Full reviewWebsite
ArcGIS Survey123 logo

ArcGIS Survey123

Maps

Form-centric field data collection that writes straight into an ArcGIS organisation

From
On request
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: ArcGIS Field Maps field Maps has no price of its own, so a project budget built from the product page misses the Creator seats, the Mobile Worker seats and the ArcGIS Online credits or Enterprise infrastructure that actually cost money; ArcGIS Survey123 the app is free and the licensing is not: every person completing a secure survey needs a paid ArcGIS user type, so a hundred-person field programme costs tens of thousands a year before anyone counts credits.
  • They diverge on capability: ArcGIS Field Maps covers Offline map areas, ArcGIS Survey123 covers XLSForm authoring.
  • Prices and features above were last checked on 1 September 2026.

Where they differ

Only the attributes on which ArcGIS Field Maps and ArcGIS Survey123 actually diverge.

Attributes where ArcGIS Field Maps and ArcGIS Survey123 differ
AttributeArcGIS Field MapsArcGIS Survey123
Pricing modelIncluded with an ArcGIS user type licencePer user per year by ArcGIS user type
PlatformsiOS, Android, WebWeb, iOS, Android, Windows

Identical on both: starting price (On request), free tier (No), user rating (Not yet rated), category (Maps).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in ArcGIS Field Maps

  • Offline map areas
  • Smart forms
  • High-accuracy GNSS
  • Location sharing
  • Assignment dispatch
  • Indoor positioning
  • Direct editing of authoritative data

Only in ArcGIS Survey123

  • XLSForm authoring
  • Web designer
  • Offline collection
  • Direct ArcGIS write
  • Repeats and nested records
  • Media and signature capture
  • Webhooks and integration
  • Reports

What people use each for

The jobs each tool is most often brought in to do.

ArcGIS Field Maps

  • A water utility whose inspectors update the same asset feature service the office GIS runs on, rather than filling in forms that someone re-keysnot ArcGIS Survey123
  • A county carrying out a sign inventory where crews work in areas without mobile coverage and need offline maps that sync laternot ArcGIS Survey123
  • An environmental team needing sub-metre positions from an external GNSS receiver recorded directly against the authoritative datasetnot ArcGIS Survey123
  • An organisation consolidating from Collector, Explorer, Tracker and Workforce onto a single app after Esri retired themnot ArcGIS Survey123

ArcGIS Survey123

  • A water utility recording hydrant inspections that must appear on the corporate asset map the moment they are submitted, not after a nightly importnot ArcGIS Field Maps
  • A local authority running a public consultation where anyone can submit without a licence, while staff review responses in an ArcGIS dashboardnot ArcGIS Field Maps
  • An environmental monitoring programme with complex conditional forms authored in XLSForm and completed offline in areas with no signalnot ArcGIS Field Maps
  • A field crew already licensed for ArcGIS Field Maps that needs structured forms alongside map-based editing without adding another vendornot ArcGIS Field Maps

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

ArcGIS Field Maps

  • Field Maps has no price of its own, so a project budget built from the product page misses the Creator seats, the Mobile Worker seats and the ArcGIS Online credits or Enterprise infrastructure that actually cost money
  • It only works against Esri feature services, so an organisation whose data is in PostGIS or a database without an ArcGIS layer must publish through Esri first, which is a platform decision rather than an app choice
  • Named user licensing means occasional or seasonal field staff still consume a full annual seat, and organisations with a large pool of infrequent collectors pay for capacity they use a few weeks a year
  • As a forms tool alone it is more rigid and more expensive than dedicated mobile forms products, so its value collapses if you are not already committed to ArcGIS
  • The consolidation of four apps into one changed established workflows, and organisations that had built processes around Collector or Workforce have had to rework them on Esri's timetable rather than their own

ArcGIS Survey123

  • The app is free and the licensing is not: every person completing a secure survey needs a paid ArcGIS user type, so a hundred-person field programme costs tens of thousands a year before anyone counts credits.
  • Esri does not publish user type prices on its main pricing pages, so buyers reconstruct the cost from marketplace listings or a sales conversation, which makes budgeting an ArcGIS rollout unnecessarily opaque.
  • Credits are consumed by geocoding, storage and some analysis, and a data collection programme that generates heavy attachment volumes can burn through the bundled allowance and trigger a mid-year top-up.
  • It is useless without ArcGIS. There is no standalone deployment, so the decision to use Survey123 is really a decision to buy or keep an ArcGIS estate.
  • Form authoring splits between a web designer that is easy but limited and XLSForm plus Survey123 Connect that is capable but requires learning a spreadsheet syntax, and teams routinely start in the wrong one and rebuild.

Pricing, plan by plan

ArcGIS Field Maps

On request
  • Mobile Worker user type$undefined/year
    • Field editing in Field Maps included with no additional purchase
    • Cannot author maps; requires a Creator seat elsewhere in the organisation
    • Priced per named user per year
  • Creator user type$undefined/year
    • Required to author and publish the maps that field workers use
    • At least one Creator needed before Field Maps can be deployed
    • Includes Field Maps editing as well as authoring
  • ArcGIS Enterprise deployment$undefined/year
    • Field Maps against self-hosted ArcGIS Enterprise instead of ArcGIS Online
    • Server licensing and infrastructure priced separately
    • Quoted through Esri or a distributor

ArcGIS Survey123

On request
  • Survey123 appFree
    • No separate charge for the app itself
    • Requires an ArcGIS Online or Enterprise organisation
    • Public surveys can be completed without a licence
  • Creator user type$undefined/year
    • Required to author and publish surveys
    • Foundational user type, can administer the organisation
    • Includes an annual credit allowance
  • Mobile Worker user type$undefined/year
    • Required for each person completing a secure survey
    • Dependent user type, must be added to an organisation with a foundational licence
    • Public marketplace listings have shown around $400 per year

Which should you pick?

Choose ArcGIS Field Maps if

  • You need offline map areas.
  • You work on iOS, Android, Web.
  • You also want smart forms.
ArcGIS Field Maps review

Choose ArcGIS Survey123 if

  • You need xlsform authoring.
  • You work on Web, iOS, Android, Windows.
  • You also want web designer.
ArcGIS Survey123 review

Questions people ask

Is ArcGIS Field Maps or ArcGIS Survey123 better?
Neither clearly leads. ArcGIS Field Maps starts at On request and ArcGIS Survey123 at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, ArcGIS Field Maps or ArcGIS Survey123?
ArcGIS Field Maps starts at On request and ArcGIS Survey123 at On request.
Does ArcGIS Field Maps or ArcGIS Survey123 run on more platforms?
ArcGIS Field Maps runs on iOS, Android, Web. ArcGIS Survey123 runs on Web, iOS, Android, Windows.
What is ArcGIS Field Maps best used for?
ArcGIS Field Maps is most often used for a water utility whose inspectors update the same asset feature service the office gis runs on, rather than filling in forms that someone re-keys, a county carrying out a sign inventory where crews work in areas without mobile coverage and need offline maps that sync later, an environmental team needing sub-metre positions from an external gnss receiver recorded directly against the authoritative dataset, an organisation consolidating from collector, explorer, tracker and workforce onto a single app after esri retired them. Of those, a water utility whose inspectors update the same asset feature service the office gis runs on, rather than filling in forms that someone re-keys and a county carrying out a sign inventory where crews work in areas without mobile coverage and need offline maps that sync later are not what ArcGIS Survey123 is typically brought in for.
What can ArcGIS Field Maps do that ArcGIS Survey123 cannot?
ArcGIS Field Maps covers Offline map areas, Smart forms, High-accuracy GNSS, Location sharing. ArcGIS Survey123 covers XLSForm authoring, Web designer, Offline collection, Direct ArcGIS write.

Answered from the vendors’ own pages

ArcGIS Field Maps: Can I buy Field Maps on its own?

No. It is included with the Mobile Worker, Creator and GIS Professional user types, and you need at least one Creator in the organisation to author maps.

ArcGIS Survey123: Is Survey123 free?

The app is. Using it is not, unless your surveys are public. Authoring needs a Creator licence and each person completing a secure survey needs a Mobile Worker, Editor, Creator or GIS Professional user type.

ArcGIS Field Maps: What replaced Collector and Workforce?

Field Maps. Esri merged Collector, Explorer, Tracker and Workforce into it and retired the separate apps.

ArcGIS Survey123: How much are the user types?

Esri does not list them on its main pricing pages. Public marketplace listings have shown roughly $700 a year for Creator and $400 for Mobile Worker; confirm with Esri or a distributor for your region.

ArcGIS Field Maps: Does it work offline?

Yes. Map areas are downloaded in advance and edits synchronise when connectivity returns.

ArcGIS Survey123: Can respondents fill in a survey without a licence?

Yes, if the survey is shared publicly. Secure surveys require a licensed user type.

ArcGIS Field Maps: Can it write to a non-Esri database?

Not directly. The data must be published as an ArcGIS feature service, which may sit over an enterprise geodatabase you already run.

ArcGIS Survey123: Does it work offline?

Yes, in the mobile app, with sync when connectivity returns.

ArcGIS Survey123: Is it the same as ArcGIS Field Maps?

No. Field Maps is map-centric editing; Survey123 is form-centric. Many organisations license both, which doubles nothing because user types cover the whole app suite.

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