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Maps · head to head

ArcGIS Field Maps vs HERE Technologies

ArcGIS Field Maps logo

ArcGIS Field Maps

Maps

Esri field data collection that cannot be bought on its own, only with an ArcGIS user type

From
On request
Rated
-
HERE Technologies logo

HERE Technologies

Maps

Location data and technology company that provides mapping and location services to businesses globally

From
Free
Rated
-

The short version

  • Only HERE Technologies has a free tier, so it costs nothing to try first.
  • Each has a real cost: ArcGIS Field Maps field Maps has no price of its own, so a project budget built from the product page misses the Creator seats, the Mobile Worker seats and the ArcGIS Online credits or Enterprise infrastructure that actually cost money; HERE Technologies pricing is complex and unpredictable, with additional fees for common functionalities creating surprise costs at scale
  • They diverge on capability: ArcGIS Field Maps covers Offline map areas, HERE Technologies covers Core Functionality.
  • Prices and features above were last checked on 1 September 2026.

Where they differ

Only the attributes on which ArcGIS Field Maps and HERE Technologies actually diverge.

Attributes where ArcGIS Field Maps and HERE Technologies differ
AttributeArcGIS Field MapsHERE Technologies
Starting priceOn requestFree
Pricing modelIncluded with an ArcGIS user type licenceUnknown
Free tierNoYes
PlatformsiOS, Android, WebWeb, iOS, Android, Cross-platform
FoundedUnknown1985

Identical on both: user rating (Not yet rated), category (Maps).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in ArcGIS Field Maps

  • Offline map areas
  • Smart forms
  • High-accuracy GNSS
  • Location sharing
  • Assignment dispatch
  • Indoor positioning
  • Direct editing of authoritative data

Only in HERE Technologies

  • Core Functionality
  • User Interface

What people use each for

The jobs each tool is most often brought in to do.

ArcGIS Field Maps

  • A water utility whose inspectors update the same asset feature service the office GIS runs on, rather than filling in forms that someone re-keysnot HERE Technologies
  • A county carrying out a sign inventory where crews work in areas without mobile coverage and need offline maps that sync laternot HERE Technologies
  • An environmental team needing sub-metre positions from an external GNSS receiver recorded directly against the authoritative datasetnot HERE Technologies
  • An organisation consolidating from Collector, Explorer, Tracker and Workforce onto a single app after Esri retired themnot HERE Technologies

HERE Technologies

  • Map data for automated and assisted drivingnot ArcGIS Field Maps
  • Connected driving, including hazard alerts and road surface analysisnot ArcGIS Field Maps
  • Supply chain planning and logistics digital twinsnot ArcGIS Field Maps
  • Geocoding, search and map rendering through hosted location servicesnot ArcGIS Field Maps
  • Fleet tour planning and routing across 200 countriesnot ArcGIS Field Maps

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

ArcGIS Field Maps

  • Field Maps has no price of its own, so a project budget built from the product page misses the Creator seats, the Mobile Worker seats and the ArcGIS Online credits or Enterprise infrastructure that actually cost money
  • It only works against Esri feature services, so an organisation whose data is in PostGIS or a database without an ArcGIS layer must publish through Esri first, which is a platform decision rather than an app choice
  • Named user licensing means occasional or seasonal field staff still consume a full annual seat, and organisations with a large pool of infrequent collectors pay for capacity they use a few weeks a year
  • As a forms tool alone it is more rigid and more expensive than dedicated mobile forms products, so its value collapses if you are not already committed to ArcGIS
  • The consolidation of four apps into one changed established workflows, and organisations that had built processes around Collector or Workforce have had to rework them on Esri's timetable rather than their own

HERE Technologies

  • Pricing is complex and unpredictable, with additional fees for common functionalities creating surprise costs at scale
  • Lack of transparency in cost projections makes budgeting and forecasting difficult
  • Requires separate API keys and subscriptions for different feature categories, complicating integration
  • Customer support quality and responsiveness is inconsistent compared to competitors like Google Maps

Pricing, plan by plan

ArcGIS Field Maps

On request
  • Mobile Worker user type$undefined/year
    • Field editing in Field Maps included with no additional purchase
    • Cannot author maps; requires a Creator seat elsewhere in the organisation
    • Priced per named user per year
  • Creator user type$undefined/year
    • Required to author and publish the maps that field workers use
    • At least one Creator needed before Field Maps can be deployed
    • Includes Field Maps editing as well as authoring
  • ArcGIS Enterprise deployment$undefined/year
    • Field Maps against self-hosted ArcGIS Enterprise instead of ArcGIS Online
    • Server licensing and infrastructure priced separately
    • Quoted through Esri or a distributor

HERE Technologies

Free

No published plan breakdown. See the HERE Technologies review.

Which should you pick?

Choose ArcGIS Field Maps if

  • You need offline map areas.
  • You work on iOS, Android, Web.
  • You also want smart forms.

Choose HERE Technologies if

  • You need core functionality.
  • You want to start without paying.
  • You work on Web, iOS, Android, Cross-platform.
  • You also want user interface.

Questions people ask

Is ArcGIS Field Maps or HERE Technologies better?
Neither clearly leads. ArcGIS Field Maps starts at On request and HERE Technologies at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, ArcGIS Field Maps or HERE Technologies?
HERE Technologies has a free tier; the other does not. Paid plans start at On request for ArcGIS Field Maps and Free for HERE Technologies.
Does ArcGIS Field Maps or HERE Technologies run on more platforms?
ArcGIS Field Maps runs on iOS, Android, Web. HERE Technologies runs on Web, iOS, Android, Cross-platform.
Can I use HERE Technologies for free?
Yes. HERE Technologies has a free tier, so you can try it without paying. ArcGIS Field Maps starts at On request.
What is ArcGIS Field Maps best used for?
ArcGIS Field Maps is most often used for a water utility whose inspectors update the same asset feature service the office gis runs on, rather than filling in forms that someone re-keys, a county carrying out a sign inventory where crews work in areas without mobile coverage and need offline maps that sync later, an environmental team needing sub-metre positions from an external gnss receiver recorded directly against the authoritative dataset, an organisation consolidating from collector, explorer, tracker and workforce onto a single app after esri retired them. Of those, a water utility whose inspectors update the same asset feature service the office gis runs on, rather than filling in forms that someone re-keys and a county carrying out a sign inventory where crews work in areas without mobile coverage and need offline maps that sync later are not what HERE Technologies is typically brought in for.
What can ArcGIS Field Maps do that HERE Technologies cannot?
ArcGIS Field Maps covers Offline map areas, Smart forms, High-accuracy GNSS, Location sharing. HERE Technologies covers Core Functionality, User Interface.

Answered from the vendors’ own pages

ArcGIS Field Maps: Can I buy Field Maps on its own?

No. It is included with the Mobile Worker, Creator and GIS Professional user types, and you need at least one Creator in the organisation to author maps.

HERE Technologies: What does HERE Technologies provide?

HERE Technologies provides a comprehensive location platform including digital maps, routing and navigation APIs, geocoding, search, traffic, positioning, and telematics services for automotive, logistics, and enterprise applications.

Source
ArcGIS Field Maps: What replaced Collector and Workforce?

Field Maps. Esri merged Collector, Explorer, Tracker and Workforce into it and retired the separate apps.

HERE Technologies: Does HERE offer a free tier?

Yes. HERE provides a free tier with 30,000 map requests per month, 5,000 routing transactions, and 30,000 geocoding transactions. Usage beyond these limits is charged on a pay-as-you-go basis.

Source
ArcGIS Field Maps: Does it work offline?

Yes. Map areas are downloaded in advance and edits synchronise when connectivity returns.

HERE Technologies: What SDKs and APIs does HERE offer?

HERE provides REST APIs for maps, routing, geocoding, and search, plus SDKs for Android, iOS, Flutter, and JavaScript. The HERE SDK enables turn-by-turn navigation and location services for mobile and web applications.

Source
ArcGIS Field Maps: Can it write to a non-Esri database?

Not directly. The data must be published as an ArcGIS feature service, which may sit over an enterprise geodatabase you already run.

HERE Technologies: Is HERE's pricing transparent?

No. HERE uses a complex transaction-based pricing model with separate costs for different API categories. The pricing structure lacks transparency, making it difficult for customers to forecast costs at scale.

Source
HERE Technologies: How has HERE's pricing changed?

HERE moved to a simplified transaction-based pricing model with free monthly allowances for common APIs. Users pay per transaction beyond the free tier, though the structure has been criticized for complexity and lack of cost transparency.

Source
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