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Maps · head to head

Bing Maps vs ArcGIS Survey123

Bing Maps logo

Bing Maps

Maps

Web mapping services with street maps, aerial imagery, and APIs for developers

From
On request
Rated
-
Full reviewWebsite
ArcGIS Survey123 logo

ArcGIS Survey123

Maps

Form-centric field data collection that writes straight into an ArcGIS organisation

From
On request
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Bing Maps bing Maps for Enterprise is deprecated and will be retired by 6/30/2025 for free accounts and 6/30/2028 for enterprise accounts; ArcGIS Survey123 the app is free and the licensing is not: every person completing a secure survey needs a paid ArcGIS user type, so a hundred-person field programme costs tens of thousands a year before anyone counts credits.
  • They diverge on capability: Bing Maps covers Core Functionality, ArcGIS Survey123 covers XLSForm authoring.
  • Prices and features above were last checked on 1 September 2026.

Where they differ

Only the attributes on which Bing Maps and ArcGIS Survey123 actually diverge.

Attributes where Bing Maps and ArcGIS Survey123 differ
AttributeBing MapsArcGIS Survey123
Pricing modelfreemiumPer user per year by ArcGIS user type
PlatformsWebWeb, iOS, Android, Windows

Identical on both: starting price (On request), free tier (No), user rating (Not yet rated), category (Maps).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Bing Maps

  • Core Functionality
  • User Interface

Only in ArcGIS Survey123

  • XLSForm authoring
  • Web designer
  • Offline collection
  • Direct ArcGIS write
  • Repeats and nested records
  • Media and signature capture
  • Webhooks and integration
  • Reports

What people use each for

The jobs each tool is most often brought in to do.

Bing Maps

  • Driving directions and turn-by-turn navigation guidancenot ArcGIS Survey123
  • Real-time traffic monitoring and road condition updatesnot ArcGIS Survey123
  • Commuter route planning with live traffic intelligencenot ArcGIS Survey123

ArcGIS Survey123

  • A water utility recording hydrant inspections that must appear on the corporate asset map the moment they are submitted, not after a nightly importnot Bing Maps
  • A local authority running a public consultation where anyone can submit without a licence, while staff review responses in an ArcGIS dashboardnot Bing Maps
  • An environmental monitoring programme with complex conditional forms authored in XLSForm and completed offline in areas with no signalnot Bing Maps
  • A field crew already licensed for ArcGIS Field Maps that needs structured forms alongside map-based editing without adding another vendornot Bing Maps

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Bing Maps

  • Bing Maps for Enterprise is deprecated and will be retired by 6/30/2025 for free accounts and 6/30/2028 for enterprise accounts
  • All implementations must migrate to Azure Maps to avoid service disruption

ArcGIS Survey123

  • The app is free and the licensing is not: every person completing a secure survey needs a paid ArcGIS user type, so a hundred-person field programme costs tens of thousands a year before anyone counts credits.
  • Esri does not publish user type prices on its main pricing pages, so buyers reconstruct the cost from marketplace listings or a sales conversation, which makes budgeting an ArcGIS rollout unnecessarily opaque.
  • Credits are consumed by geocoding, storage and some analysis, and a data collection programme that generates heavy attachment volumes can burn through the bundled allowance and trigger a mid-year top-up.
  • It is useless without ArcGIS. There is no standalone deployment, so the decision to use Survey123 is really a decision to buy or keep an ArcGIS estate.
  • Form authoring splits between a web designer that is easy but limited and XLSForm plus Survey123 Connect that is capable but requires learning a spreadsheet syntax, and teams routinely start in the wrong one and rebuild.

Pricing, plan by plan

Bing Maps

On request

No published plan breakdown. See the Bing Maps review.

ArcGIS Survey123

On request
  • Survey123 appFree
    • No separate charge for the app itself
    • Requires an ArcGIS Online or Enterprise organisation
    • Public surveys can be completed without a licence
  • Creator user type$undefined/year
    • Required to author and publish surveys
    • Foundational user type, can administer the organisation
    • Includes an annual credit allowance
  • Mobile Worker user type$undefined/year
    • Required for each person completing a secure survey
    • Dependent user type, must be added to an organisation with a foundational licence
    • Public marketplace listings have shown around $400 per year

Which should you pick?

Choose Bing Maps if

  • You need core functionality.
  • You also want user interface.
Bing Maps review

Choose ArcGIS Survey123 if

  • You need xlsform authoring.
  • You work on Web, iOS, Android, Windows.
  • You also want web designer.
ArcGIS Survey123 review

Questions people ask

Is Bing Maps or ArcGIS Survey123 better?
Neither clearly leads. Bing Maps starts at On request and ArcGIS Survey123 at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Bing Maps or ArcGIS Survey123?
Bing Maps starts at On request and ArcGIS Survey123 at On request.
Does Bing Maps or ArcGIS Survey123 run on more platforms?
Bing Maps runs on Web. ArcGIS Survey123 runs on Web, iOS, Android, Windows.
What is Bing Maps best used for?
Bing Maps is most often used for driving directions and turn-by-turn navigation guidance, real-time traffic monitoring and road condition updates, commuter route planning with live traffic intelligence. Of those, driving directions and turn-by-turn navigation guidance and real-time traffic monitoring and road condition updates are not what ArcGIS Survey123 is typically brought in for.
What can Bing Maps do that ArcGIS Survey123 cannot?
Bing Maps covers Core Functionality, User Interface. ArcGIS Survey123 covers XLSForm authoring, Web designer, Offline collection, Direct ArcGIS write.

Answered from the vendors’ own pages

Bing Maps: What happened to Bing Maps for Enterprise?

Bing Maps for Enterprise is deprecated and will be retired. Free account customers can continue using the service until 6/30/2025, while enterprise account customers can continue until 6/30/2028. Microsoft recommends migrating implementations to Azure Maps to avoid service disruptions.

Source
ArcGIS Survey123: Is Survey123 free?

The app is. Using it is not, unless your surveys are public. Authoring needs a Creator licence and each person completing a secure survey needs a Mobile Worker, Editor, Creator or GIS Professional user type.

Bing Maps: When will Bing Maps for Enterprise be discontinued?

Bing Maps for Enterprise retires 6/30/2025 for free accounts and 6/30/2028 for enterprise accounts. All implementations using Bing Maps for Enterprise REST APIs and SDKs must be updated to use Azure Maps before the retirement dates.

Source
ArcGIS Survey123: How much are the user types?

Esri does not list them on its main pricing pages. Public marketplace listings have shown roughly $700 a year for Creator and $400 for Mobile Worker; confirm with Esri or a distributor for your region.

Bing Maps: What should I use instead of Bing Maps?

Microsoft is transitioning customers to Azure Maps, which provides consumption-based pricing with volume-based discounts and pay-only-for-what-you-use cost structure. Azure Maps offers all mapping features without throttling.

Source
ArcGIS Survey123: Can respondents fill in a survey without a licence?

Yes, if the survey is shared publicly. Secure surveys require a licensed user type.

ArcGIS Survey123: Does it work offline?

Yes, in the mobile app, with sync when connectivity returns.

ArcGIS Survey123: Is it the same as ArcGIS Field Maps?

No. Field Maps is map-centric editing; Survey123 is form-centric. Many organisations license both, which doubles nothing because user types cover the whole app suite.

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