Cybersecurity · head to head
Entrust Identity as a Service vs mySidewalk

Entrust Identity as a Service
Cybersecurity
Workforce and customer authentication from a certificate authority
- From
- $2/month
- Free plan
- No

mySidewalk
Government
Community data dashboards for local government and public health, prewired to federal datasets
- From
- On request
- Free plan
- No
The short version
- Each has a real cost: Entrust Identity as a Service the application integration catalogue is smaller than that of the dedicated identity vendors, so uncommon SaaS applications more often need custom SAML configuration rather than a template.; mySidewalk it produces analysis and presentation rather than operational change, so the value has to be re argued at every renewal against services with more visible outputs.
- They diverge on capability: Entrust Identity as a Service covers Multi-factor authentication, mySidewalk covers Prewired federal datasets.
- Prices and features above were last checked on 1 September 2026.
Where they differ
Only the attributes on which Entrust Identity as a Service and mySidewalk actually diverge.
| Attribute | Entrust Identity as a Service | mySidewalk |
|---|---|---|
| Starting price | $2/month | On request |
| Pricing model | Per user per month | quote |
| Platforms | Web, iOS, Android, Windows, Linux | Web |
| Category | Cybersecurity | Government |
Identical on both: free tier (No), user rating (Not yet rated).
What each one covers
Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.
Only in Entrust Identity as a Service
- Multi-factor authentication
- Single sign-on
- Adaptive authentication
- Passwordless login
- Credential lifecycle
- Derived PIV credentials
- Directory integration
Only in mySidewalk
- Prewired federal datasets
- Margin of error handling
- Custom geographies
- Published dashboards
- Local data integration
- Report generation
What people use each for
The jobs each tool is most often brought in to do.
Entrust Identity as a Service
- A government agency needing derived mobile credentials from an existing PIV smart card estatenot mySidewalk
- A bank that must support hardware tokens for corporate treasury users alongside push authentication for staffnot mySidewalk
- An organisation already buying Entrust certificates that wants credential issuance and authentication from one vendornot mySidewalk
- A defence supplier required to use certificate-based authentication that mainstream cloud identity products handle poorlynot mySidewalk
mySidewalk
- A public health department producing a community health needs assessment on deadlinenot Entrust Identity as a Service
- A city applying for federal funding that requires demographic and disparity evidence for a service areanot Entrust Identity as a Service
- An agency that lost its only analyst who understood American Community Survey margins of errornot Entrust Identity as a Service
- A council wanting published neighbourhood indicator dashboards residents can browsenot Entrust Identity as a Service
Where each one falls short
Documented limitations, not opinions. Every one is a constraint you would hit in normal use.
Entrust Identity as a Service
- The application integration catalogue is smaller than that of the dedicated identity vendors, so uncommon SaaS applications more often need custom SAML configuration rather than a template.
- Developer experience for customer identity use cases is behind the specialists, and teams building consumer signup flows will find the APIs and documentation less complete.
- Advanced capabilities including adaptive authentication and credential management sit above the published entry price, so the two dollar figure rarely reflects what a regulated buyer actually spends.
- There are two overlapping products, Identity as a Service and Identity Enterprise, and choosing wrongly at the start means a migration later rather than a licence change.
- Identity governance, access certification and privileged access are not covered, so an organisation with audit-driven access review requirements needs a second vendor alongside it.
mySidewalk
- It produces analysis and presentation rather than operational change, so the value has to be re argued at every renewal against services with more visible outputs.
- Budget frequently comes from a grant, which means the subscription is exposed when the grant cycle ends rather than being protected as core infrastructure.
- The prewired datasets are American, so the platform has effectively no value outside United States federal statistical sources.
- Analytical depth is bounded by what the platform exposes, so an agency with a genuine analyst will hit the ceiling and move to a statistical environment.
- Small area estimates remain small area estimates, and presenting them as polished dashboards can lend unwarranted confidence to figures whose error bars overlap.
Pricing, plan by plan
Entrust Identity as a Service
$2/month- Workforce Standard$2/month
- Multi-factor authentication
- Single sign-on
- Directory integration
- Higher tiers$undefined/month
- Adaptive risk-based authentication
- Certificate and smart card credential management
- Derived PIV credentials
mySidewalk
On request- mySidewalk$undefined/year
- Quoted annually by agency scope and dataset needs
- Custom geography and local data integration work priced separately
- No public price list, though agency contracts are public records
Which should you pick?
Choose Entrust Identity as a Service if
- You need multi-factor authentication.
- You work on Web, iOS, Android, Windows, Linux.
- You also want single sign-on.
Choose mySidewalk if
- You need prewired federal datasets.
- You also want margin of error handling.
Questions people ask
- Is Entrust Identity as a Service or mySidewalk better?
- Neither clearly leads. Entrust Identity as a Service starts at $2/month and mySidewalk at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
- Which is cheaper, Entrust Identity as a Service or mySidewalk?
- Entrust Identity as a Service starts at $2/month and mySidewalk at On request.
- Does Entrust Identity as a Service or mySidewalk run on more platforms?
- Entrust Identity as a Service runs on Web, iOS, Android, Windows, Linux. mySidewalk runs on Web.
- What is Entrust Identity as a Service best used for?
- Entrust Identity as a Service is most often used for a government agency needing derived mobile credentials from an existing piv smart card estate, a bank that must support hardware tokens for corporate treasury users alongside push authentication for staff, an organisation already buying entrust certificates that wants credential issuance and authentication from one vendor, a defence supplier required to use certificate-based authentication that mainstream cloud identity products handle poorly. Of those, a government agency needing derived mobile credentials from an existing piv smart card estate and a bank that must support hardware tokens for corporate treasury users alongside push authentication for staff are not what mySidewalk is typically brought in for.
- What can Entrust Identity as a Service do that mySidewalk cannot?
- Entrust Identity as a Service covers Multi-factor authentication, Single sign-on, Adaptive authentication, Passwordless login. mySidewalk covers Prewired federal datasets, Margin of error handling, Custom geographies, Published dashboards.
Answered from the vendors’ own pages
Entrust Identity as a Service: Is MFA included or extra?
Multi-factor authentication is included in the workforce bundles rather than sold separately, which is not true of every competitor. Adaptive risk-based authentication sits in higher tiers.
mySidewalk: What problem does it actually solve?
Correct use of American Community Survey and federal health data for small geographies, which is difficult and is usually held by one person in an agency.
Entrust Identity as a Service: Does it do identity governance?
No. Access certification, role mining and joiner-mover-leaver governance require a separate product such as SailPoint or Saviynt.
mySidewalk: Is it useful outside the United States?
No. Its value is the maintained pipeline into US federal statistical datasets.
Entrust Identity as a Service: Why choose this over Okta or Entra ID?
Almost always because of PKI, smart cards or derived credentials. Without that requirement the mainstream platforms are the stronger general purpose choice.
mySidewalk: Who buys it?
Mostly public health departments and city planning or performance teams, often funded from a grant that requires the evidence it produces.
mySidewalk: Can we see comparable contract values?
Yes. Agency contracts are public records and appear in council and health board agenda materials.
Related pages
More on Entrust Identity as a Service
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- mySidewalk vs CivicPlus Asset Management
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- mySidewalk vs ArchiveSocial
- mySidewalk vs CKAN
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- mySidewalk vs GovPilot
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