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Government · head to head

GovPilot vs Ping Identity

GovPilot logo

GovPilot

Government

Digital forms and workflow modules for small municipalities priced out of enterprise govtech

From
On request
Free plan
No
Full reviewWebsite
Ping Identity logo

Ping Identity

Cybersecurity

Enterprise identity for workforce and customers, with a 5,000 user floor

From
$3/month
Free plan
No
Full reviewWebsite

The short version

  • Each has a real cost: GovPilot modules are prebuilt and configured rather than developed, so a municipality with an unusual ordinance or fee structure must adapt its process to the software rather than the reverse.; Ping Identity workforce pricing carries a 5,000 user annual minimum, so an organisation with 800 staff pays for 5,000 and the effective per user cost is over six times the list rate.
  • They diverge on capability: GovPilot covers Prebuilt process modules, Ping Identity covers Single sign-on.
  • Prices and features above were last checked on 1 September 2026.

Where they differ

Only the attributes on which GovPilot and Ping Identity actually diverge.

Attributes where GovPilot and Ping Identity differ
AttributeGovPilotPing Identity
Starting priceOn request$3/month
Pricing modelquotePer user per month
PlatformsWeb, iOS, AndroidWeb, Linux, Windows
CategoryGovernmentCybersecurity

Identical on both: free tier (No), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in GovPilot

  • Prebuilt process modules
  • GIS property map
  • Digital form intake
  • Report a concern app
  • Public records request handling
  • Workflow routing

Only in Ping Identity

  • Single sign-on
  • Adaptive MFA
  • Identity orchestration
  • API access management
  • Directory services
  • Flexible deployment
  • ForgeRock capabilities

What people use each for

The jobs each tool is most often brought in to do.

GovPilot

  • A small town replacing paper permit applications without funding a large implementationnot Ping Identity
  • A clerk's office that needs a defensible record of public records requests and response timesnot Ping Identity
  • A municipality wanting residents to report issues from a phone with location attachednot Ping Identity
  • A borough adding modules gradually as budget allows rather than buying a full system at oncenot Ping Identity

Ping Identity

  • A bank that must keep identity data on premises in one country while running SaaS identity elsewherenot GovPilot
  • An airline or telco with tens of millions of customer identities needing a directory that holds that scalenot GovPilot
  • An enterprise assembling authentication journeys that call several external verification and risk vendorsnot GovPilot
  • An existing ForgeRock customer deciding what its upgrade path looks like under Ping ownershipnot GovPilot

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

GovPilot

  • Modules are prebuilt and configured rather than developed, so a municipality with an unusual ordinance or fee structure must adapt its process to the software rather than the reverse.
  • The install base is concentrated in New Jersey and the north east, so agencies elsewhere find fewer reference sites and modules tuned to another state's terminology.
  • Module based pricing means the total climbs in steps as departments are added, and the initial quote often covers fewer processes than the town eventually needs.
  • It is not built for the complexity larger cities carry, so an agency that grows into multi department plan review will outgrow it and face a second migration.
  • Integration options are limited compared with enterprise platforms, so connecting to an existing finance or utility billing system may mean manual reconciliation.

Ping Identity

  • Workforce pricing carries a 5,000 user annual minimum, so an organisation with 800 staff pays for 5,000 and the effective per user cost is over six times the list rate.
  • Adaptive multi-factor authentication is in the Plus tier only, doubling the per user price for a capability many buyers assume is standard in a modern identity platform.
  • ForgeRock no longer exists as an independent product, so customers who chose it specifically to avoid Ping now face a roadmap set by the vendor they did not pick.
  • Thoma Bravo ownership across both merged companies means the commercial priority is margin, and buyers report firmer renewal negotiations than they saw before 2022.
  • The portfolio has overlapping components from three product lineages, so scoping a deployment requires vendor architects and the licensing conversation is more complicated than the price list implies.

Pricing, plan by plan

GovPilot

On request
  • GovPilot$undefined/year
    • Quoted by module count and municipality population
    • Implementation is short because modules are configured rather than built
    • Payment processing on citizen transactions charged separately

Ping Identity

$3/month
  • PingOne for Workforce Essential$3/month
    • Minimum 5,000 users billed annually
    • Single sign-on and directory services
    • OAuth 2.0, OpenID Connect, SAML and SCIM
  • PingOne for Workforce Plus$6/month
    • Minimum 5,000 users billed annually
    • Everything in Essential
    • Adaptive multi-factor authentication
  • PingOne for Customers Essential$35000/year
    • Flat annual fee
    • No-code identity orchestration
    • Unified customer profiles
  • PingOne for Customers Plus$50000/year
    • Flat annual fee
    • Everything in Essential
    • Adaptive MFA and device management

Which should you pick?

Choose GovPilot if

  • You need prebuilt process modules.
  • You work on Web, iOS, Android.
  • You also want gis property map.
GovPilot review

Choose Ping Identity if

  • You need single sign-on.
  • You work on Web, Linux, Windows.
  • You also want adaptive mfa.
Ping Identity review

Questions people ask

Is GovPilot or Ping Identity better?
Neither clearly leads. GovPilot starts at On request and Ping Identity at $3/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, GovPilot or Ping Identity?
GovPilot starts at On request and Ping Identity at $3/month.
Does GovPilot or Ping Identity run on more platforms?
GovPilot runs on Web, iOS, Android. Ping Identity runs on Web, Linux, Windows.
What is GovPilot best used for?
GovPilot is most often used for a small town replacing paper permit applications without funding a large implementation, a clerk's office that needs a defensible record of public records requests and response times, a municipality wanting residents to report issues from a phone with location attached, a borough adding modules gradually as budget allows rather than buying a full system at once. Of those, a small town replacing paper permit applications without funding a large implementation and a clerk's office that needs a defensible record of public records requests and response times are not what Ping Identity is typically brought in for.
What can GovPilot do that Ping Identity cannot?
GovPilot covers Prebuilt process modules, GIS property map, Digital form intake, Report a concern app. Ping Identity covers Single sign-on, Adaptive MFA, Identity orchestration, API access management.

Answered from the vendors’ own pages

GovPilot: Who is GovPilot actually for?

Small and mid sized municipalities that are currently on paper and cannot fund an Accela or Tyler implementation.

Ping Identity: Can I still buy ForgeRock?

Not as a separate product. Ping acquired ForgeRock in 2023 and the capabilities are sold within the Ping portfolio. Existing customers should ask about the specific migration path for their components.

GovPilot: How long does implementation take?

Short by govtech standards, because modules are prebuilt and configured rather than custom developed.

Ping Identity: What is the real minimum spend?

PingOne for Workforce Essential is 3 USD per user per month with a 5,000 user annual minimum, so roughly 180,000 USD a year before anything else.

GovPilot: Can we find comparable pricing?

Yes. Municipal contracts are public, and in this segment neighbouring towns' council minutes give a genuinely comparable number.

Ping Identity: Is MFA included?

Basic authentication policies are in Essential. Adaptive MFA and passwordless require the Plus tier at 6 USD per user per month.

GovPilot: Will we outgrow it?

A city that develops complex multi department plan review will, and should plan for that rather than discover it.

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