Softwr

Software · head to head

Employment Hero vs HappyFox

Employment Hero logo

Employment Hero

Software

Australian HR, payroll and recruitment platform for employment management

From
On request
Rated
-
Full reviewWebsite
HappyFox logo

HappyFox

Software

Help desk software for happy customers

From
$29/month
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Employment Hero hR Essentials at AUD 10/employee/month requires a minimum of 10 users, so it cannot be bought for a team smaller than that even if actual headcount is lower; HappyFox the Basic plan caps agents at 5, with unlimited agents only above it

Where they differ

Only the attributes on which Employment Hero and HappyFox actually diverge.

Attributes where Employment Hero and HappyFox differ
AttributeEmployment HeroHappyFox
Starting priceOn request$29/month
PlatformsWebWeb, Ios, Android
FoundedUnknown2012

Identical on both: pricing model (subscription), free tier (No), user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Employment Hero

Nothing recorded that HappyFox does not also cover.

Only in HappyFox

  • Ticketing
  • Knowledge base
  • Automation
  • SLA management
  • Self-service portal
  • Reporting
  • Salesforce
  • Slack

What people use each for

The jobs each tool is most often brought in to do.

Employment Hero

No use cases recorded yet. See the Employment Hero review.

HappyFox

  • Help desk ticketing across email, chat and phonenot Employment Hero
  • Managing internal and customer support requests in one queuenot Employment Hero

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Employment Hero

  • HR Essentials at AUD 10/employee/month requires a minimum of 10 users, so it cannot be bought for a team smaller than that even if actual headcount is lower
  • Core features like payroll, chat and rostering are unbundled add-ons billed separately per employee, for example Managed Payroll costs an extra AUD 20/employee/month with a AUD 400 monthly minimum

HappyFox

  • The Basic plan caps agents at 5, with unlimited agents only above it
  • Per agent prices are not published on the main pricing page and require opening a separate page per product
  • The 20% saving requires annual billing

Pricing, plan by plan

Employment Hero

On request

No published plan breakdown. See the Employment Hero review.

HappyFox

$29/month
  • Mighty$29/month
    • Omnichannel ticketing
    • SLA management
    • Basic reporting
  • Fantastic$49/month
    • Everything in Mighty
    • Custom fields
    • Asset management
  • Enterprise$69/month
    • Everything in Fantastic
    • Task management
    • Advanced automation
  • Enterprise Plus$89/month
    • Agent scripting
    • Custom roles
    • Sandbox

Which should you pick?

Choose Employment Hero if

Nothing in the data separates Employment Hero from HappyFox on the points above - pick on price and on how each one feels to use.

Employment Hero review

Choose HappyFox if

  • You need ticketing.
  • You work on Web, Ios, Android.
  • You also want knowledge base.
HappyFox review

Questions people ask

Is Employment Hero or HappyFox better?
Neither clearly leads. Employment Hero starts at On request and HappyFox at $29/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Employment Hero or HappyFox?
Employment Hero starts at On request and HappyFox at $29/month.
Does Employment Hero or HappyFox run on more platforms?
Employment Hero runs on Web. HappyFox runs on Web, Ios, Android.
What can Employment Hero do that HappyFox cannot?
HappyFox covers Ticketing, Knowledge base, Automation, SLA management.
ShareXLinkedInRedditWhatsAppEmail

Related pages

More on Employment Hero

More on HappyFox

Keep looking

Other head to heads