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Software · head to head

BambooHR vs HappyFox

BambooHR logo

BambooHR

Software

HR software with heart

From
$10/month per employee
Rated
-
Full reviewWebsite
HappyFox logo

HappyFox

Software

Help desk software for happy customers

From
$29/month
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: BambooHR organisations of 25 or fewer employees pay a flat rate starting at $250 a month, so a very small team pays far more per head than the listed per-employee price; HappyFox the Basic plan caps agents at 5, with unlimited agents only above it
  • They diverge on capability: BambooHR covers Employee database, HappyFox covers Ticketing.

Where they differ

Only the attributes on which BambooHR and HappyFox actually diverge.

Attributes where BambooHR and HappyFox differ
AttributeBambooHRHappyFox
Starting price$10/month per employee$29/month
PlatformsWeb, Ios, Android, ApiWeb, Ios, Android
Founded20082012

Identical on both: pricing model (subscription), free tier (No), user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in BambooHR

  • Employee database
  • Time-off management
  • Benefits tracking
  • Performance reviews
  • Onboarding
  • Reporting & analytics
  • Mobile access
  • Document management

Only in HappyFox

  • Ticketing
  • Knowledge base
  • Automation
  • SLA management
  • Self-service portal
  • Reporting
  • Salesforce
  • Microsoft Teams

Both cover

  • Slack
  • SOC2
  • ISO27001
  • GDPR

What people use each for

The jobs each tool is most often brought in to do.

BambooHR

  • HR system of record with employee data and documentsnot HappyFox
  • Time off tracking and approvalsnot HappyFox
  • Applicant tracking and onboardingnot HappyFox
  • Performance reviews and 1:1s on the Pro tiernot HappyFox
  • Compensation planning and benchmarking on Elitenot HappyFox

HappyFox

  • Help desk ticketing across email, chat and phonenot BambooHR
  • Managing internal and customer support requests in one queuenot BambooHR

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

BambooHR

  • Organisations of 25 or fewer employees pay a flat rate starting at $250 a month, so a very small team pays far more per head than the listed per-employee price
  • Per-employee pricing starts at 26 employees, from $10 on Core
  • Performance management, 360 reviews and recognition all require Pro at $17 per employee per month
  • Compensation management, salary benchmarking and advanced analytics are Elite only at $25 per employee per month
  • Compliance training is rationed by tier, at 1 course on Core against 300 on Elite

HappyFox

  • The Basic plan caps agents at 5, with unlimited agents only above it
  • Per agent prices are not published on the main pricing page and require opening a separate page per product
  • The 20% saving requires annual billing

Pricing, plan by plan

BambooHR

$10/month per employee

No published plan breakdown. See the BambooHR review.

HappyFox

$29/month
  • Mighty$29/month
    • Omnichannel ticketing
    • SLA management
    • Basic reporting
  • Fantastic$49/month
    • Everything in Mighty
    • Custom fields
    • Asset management
  • Enterprise$69/month
    • Everything in Fantastic
    • Task management
    • Advanced automation
  • Enterprise Plus$89/month
    • Agent scripting
    • Custom roles
    • Sandbox

Which should you pick?

Choose BambooHR if

  • You need employee database.
  • You work on Web, Ios, Android, Api.
  • You also want time-off management.
BambooHR review

Choose HappyFox if

  • You need ticketing.
  • You work on Web, Ios, Android.
  • You also want knowledge base.
HappyFox review

Questions people ask

Is BambooHR or HappyFox better?
Neither clearly leads. BambooHR starts at $10/month per employee and HappyFox at $29/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, BambooHR or HappyFox?
BambooHR starts at $10/month per employee and HappyFox at $29/month.
Does BambooHR or HappyFox run on more platforms?
BambooHR runs on Web, Ios, Android, Api. HappyFox runs on Web, Ios, Android.
What is BambooHR best used for?
BambooHR is most often used for hr system of record with employee data and documents, time off tracking and approvals, applicant tracking and onboarding, performance reviews and 1:1s on the pro tier. Of those, hr system of record with employee data and documents and time off tracking and approvals are not what HappyFox is typically brought in for.
What can BambooHR do that HappyFox cannot?
BambooHR covers Employee database, Time-off management, Benefits tracking, Performance reviews. HappyFox covers Ticketing, Knowledge base, Automation, SLA management. Both handle Slack, SOC2, ISO27001, GDPR.
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