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Software · head to head

Achievers vs HappyFox

Achievers logo

Achievers

Software

Recognize and reward employee success

From
On request
Rated
-
Full reviewWebsite
HappyFox logo

HappyFox

Software

Help desk software for happy customers

From
$29/month
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Achievers pricing is not published and requires a demo; HappyFox the Basic plan caps agents at 5, with unlimited agents only above it
  • They diverge on capability: Achievers covers Peer-to-peer recognition, HappyFox covers Ticketing.

Where they differ

Only the attributes on which Achievers and HappyFox actually diverge.

Attributes where Achievers and HappyFox differ
AttributeAchieversHappyFox
Starting priceOn request$29/month
PlatformsWeb, Ios, Android, ApiWeb, Ios, Android
Founded20022012

Identical on both: pricing model (subscription), free tier (No), user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Achievers

  • Peer-to-peer recognition
  • Manager recognition
  • Points-based rewards
  • Marketplace rewards
  • Pulse surveys
  • Employee connections
  • Analytics dashboard
  • Values alignment

Only in HappyFox

  • Ticketing
  • Knowledge base
  • Automation
  • SLA management
  • Self-service portal
  • Reporting
  • Salesforce
  • Jira

Both cover

  • Microsoft Teams
  • Slack
  • ISO27001
  • GDPR

What people use each for

The jobs each tool is most often brought in to do.

Achievers

  • Employee recognitionnot HappyFox
  • Rewards programnot HappyFox
  • Engagement measurementnot HappyFox
  • Culture buildingnot HappyFox
  • Retention improvementnot HappyFox

HappyFox

  • Help desk ticketing across email, chat and phonenot Achievers
  • Managing internal and customer support requests in one queuenot Achievers

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Achievers

  • Pricing is not published and requires a demo
  • Aimed at mid-market and enterprise organisations rather than small teams
  • Sold as separate named modules, Recognize, Reward and Celebrate, so a full programme means more than one line on the quote

HappyFox

  • The Basic plan caps agents at 5, with unlimited agents only above it
  • Per agent prices are not published on the main pricing page and require opening a separate page per product
  • The 20% saving requires annual billing

Pricing, plan by plan

Achievers

On request
  • Recognize$undefined/month
    • Peer-to-peer recognition
    • Manager recognition
    • Points & rewards
  • Listen$undefined/month
    • Engagement surveys
    • Pulse surveys
    • Analytics
  • Connect$undefined/month
    • Employee connections
    • Interest groups
    • Events

HappyFox

$29/month
  • Mighty$29/month
    • Omnichannel ticketing
    • SLA management
    • Basic reporting
  • Fantastic$49/month
    • Everything in Mighty
    • Custom fields
    • Asset management
  • Enterprise$69/month
    • Everything in Fantastic
    • Task management
    • Advanced automation
  • Enterprise Plus$89/month
    • Agent scripting
    • Custom roles
    • Sandbox

Which should you pick?

Choose Achievers if

  • You need peer-to-peer recognition.
  • You work on Web, Ios, Android, Api.
  • You also want manager recognition.
Achievers review

Choose HappyFox if

  • You need ticketing.
  • You work on Web, Ios, Android.
  • You also want knowledge base.
HappyFox review

Questions people ask

Is Achievers or HappyFox better?
Neither clearly leads. Achievers starts at On request and HappyFox at $29/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Achievers or HappyFox?
Achievers starts at On request and HappyFox at $29/month.
Does Achievers or HappyFox run on more platforms?
Achievers runs on Web, Ios, Android, Api. HappyFox runs on Web, Ios, Android.
What is Achievers best used for?
Achievers is most often used for employee recognition, rewards program, engagement measurement, culture building. Of those, employee recognition and rewards program are not what HappyFox is typically brought in for.
What can Achievers do that HappyFox cannot?
Achievers covers Peer-to-peer recognition, Manager recognition, Points-based rewards, Marketplace rewards. HappyFox covers Ticketing, Knowledge base, Automation, SLA management. Both handle Microsoft Teams, Slack, ISO27001, GDPR.
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