Softwr

Software · head to head

greytHR vs HappyFox

greytHR logo

greytHR

Software

Indian AI-first HRMS and payroll software for full-suite people management

From
On request
Rated
-
Full reviewWebsite
HappyFox logo

HappyFox

Software

Help desk software for happy customers

From
$29/month
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: greytHR published starting price of INR 2,495/month covers only up to 50 employees, so larger companies must move to a higher, unpublished tier; HappyFox the Basic plan caps agents at 5, with unlimited agents only above it

Where they differ

Only the attributes on which greytHR and HappyFox actually diverge.

Attributes where greytHR and HappyFox differ
AttributegreytHRHappyFox
Starting priceOn request$29/month
PlatformsWebWeb, Ios, Android
FoundedUnknown2012

Identical on both: pricing model (subscription), free tier (No), user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in greytHR

Nothing recorded that HappyFox does not also cover.

Only in HappyFox

  • Ticketing
  • Knowledge base
  • Automation
  • SLA management
  • Self-service portal
  • Reporting
  • Salesforce
  • Slack

What people use each for

The jobs each tool is most often brought in to do.

greytHR

No use cases recorded yet. See the greytHR review.

HappyFox

  • Help desk ticketing across email, chat and phonenot greytHR
  • Managing internal and customer support requests in one queuenot greytHR

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

greytHR

  • Published starting price of INR 2,495/month covers only up to 50 employees, so larger companies must move to a higher, unpublished tier
  • The platform serves 34,000+ companies and its entry tier is scoped by headcount rather than by feature set, meaning growth past 50 employees forces a plan change

HappyFox

  • The Basic plan caps agents at 5, with unlimited agents only above it
  • Per agent prices are not published on the main pricing page and require opening a separate page per product
  • The 20% saving requires annual billing

Pricing, plan by plan

greytHR

On request

No published plan breakdown. See the greytHR review.

HappyFox

$29/month
  • Mighty$29/month
    • Omnichannel ticketing
    • SLA management
    • Basic reporting
  • Fantastic$49/month
    • Everything in Mighty
    • Custom fields
    • Asset management
  • Enterprise$69/month
    • Everything in Fantastic
    • Task management
    • Advanced automation
  • Enterprise Plus$89/month
    • Agent scripting
    • Custom roles
    • Sandbox

Which should you pick?

Choose greytHR if

Nothing in the data separates greytHR from HappyFox on the points above - pick on price and on how each one feels to use.

greytHR review

Choose HappyFox if

  • You need ticketing.
  • You work on Web, Ios, Android.
  • You also want knowledge base.
HappyFox review

Questions people ask

Is greytHR or HappyFox better?
Neither clearly leads. greytHR starts at On request and HappyFox at $29/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, greytHR or HappyFox?
greytHR starts at On request and HappyFox at $29/month.
Does greytHR or HappyFox run on more platforms?
greytHR runs on Web. HappyFox runs on Web, Ios, Android.
What can greytHR do that HappyFox cannot?
HappyFox covers Ticketing, Knowledge base, Automation, SLA management.
ShareXLinkedInRedditWhatsAppEmail

Related pages

More on greytHR

More on HappyFox

Keep looking

Other head to heads