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Nonprofits · head to head

Galaxy Digital vs Sumac

Galaxy Digital logo

Galaxy Digital

Nonprofits

Digital marketing platform for nonprofits

From
On request
Rated
-
Full reviewWebsite
Sumac logo

Sumac

Nonprofits

Modular nonprofit CRM that pairs donor management with client case management

From
On request
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Galaxy Digital volunteer-focused tool, not a general-purpose social media management platform; Sumac pricing is not published at all, so a small organisation cannot compare Sumac against per contact priced competitors without committing to a sales process.
  • They diverge on capability: Galaxy Digital covers Email marketing, Sumac covers Donor and gift management.
  • Prices and features above were last checked on 31 August 2026.

Where they differ

Only the attributes on which Galaxy Digital and Sumac actually diverge.

Attributes where Galaxy Digital and Sumac differ
AttributeGalaxy DigitalSumac
Pricing modelsubscriptionquote
PlatformsWeb, Mobile-responsiveWeb, Windows
Founded2009Unknown

Identical on both: starting price (On request), free tier (No), user rating (Not yet rated), category (Nonprofits).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Galaxy Digital

  • Email marketing
  • Social media management
  • Online advertising
  • Analytics
  • Automation
  • Facebook
  • Instagram
  • Mailchimp

Only in Sumac

  • Donor and gift management
  • Case management module
  • Memberships and volunteers
  • Grant management
  • Role based permissions
  • Custom fields and forms

What people use each for

The jobs each tool is most often brought in to do.

Galaxy Digital

  • Business operationsnot Sumac
  • Productivitynot Sumac
  • Automationnot Sumac

Sumac

  • A social service agency that must record client cases and donor gifts without buying two systemsnot Galaxy Digital
  • A charity that wants only donor and grant modules and refuses to pay for an events suite it will not usenot Galaxy Digital
  • A Canadian organisation wanting local support hours and receipting conventionsnot Galaxy Digital
  • An agency replacing a legacy Access or FileMaker database with something supportednot Galaxy Digital

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Galaxy Digital

  • Volunteer-focused tool, not a general-purpose social media management platform
  • Enterprise-only pricing model with custom quotes
  • Acquired by Better Impact, creating transition uncertainty for existing customers

Sumac

  • Pricing is not published at all, so a small organisation cannot compare Sumac against per contact priced competitors without committing to a sales process.
  • The interface reflects the product's age, and staff arriving from consumer grade software find navigation and data entry slower than in newer CRMs.
  • Holding client case notes and donor records in one database makes permission design a compliance obligation, and a misconfigured role can expose confidential client material to fundraising staff.
  • The integration catalogue is small, so payment, email and accounting connections outside the listed few mean manual export or paid custom work.
  • Modular licensing means the price rises in visible steps as programmes expand, and organisations frequently discover the module they need most was not in the original quote.

Pricing, plan by plan

Galaxy Digital

On request
  • Starter$99/month
    • Email marketing
    • Basic social media
  • Professional$299/month
    • Advanced analytics
    • Social media management
    • Automation

Sumac

On request
  • Sumac$undefined/year
    • Quoted by module selection and organisation size
    • Case management is a separately licensed module
    • Implementation and data migration quoted separately

Which should you pick?

Choose Galaxy Digital if

  • You need email marketing.
  • You work on Web, Mobile-responsive.
  • You also want social media management.
Galaxy Digital review

Choose Sumac if

  • You need donor and gift management.
  • You work on Web, Windows.
  • You also want case management module.
Sumac review

Questions people ask

Is Galaxy Digital or Sumac better?
Neither clearly leads. Galaxy Digital starts at On request and Sumac at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Galaxy Digital or Sumac?
Galaxy Digital starts at On request and Sumac at On request.
Does Galaxy Digital or Sumac run on more platforms?
Galaxy Digital runs on Web, Mobile-responsive. Sumac runs on Web, Windows.
What is Galaxy Digital best used for?
Galaxy Digital is most often used for business operations, productivity, automation. Of those, business operations and productivity are not what Sumac is typically brought in for.
What can Galaxy Digital do that Sumac cannot?
Galaxy Digital covers Email marketing, Social media management, Online advertising, Analytics. Sumac covers Donor and gift management, Case management module, Memberships and volunteers, Grant management.

Answered from the vendors’ own pages

Galaxy Digital: What does Galaxy Digital's Get Connected do?

Get Connected is a volunteer management platform that helps nonprofits recruit, schedule, track, and report on volunteer engagement at scale through centralized scheduling and impact reporting.

Source
Sumac: Is Sumac the same product as Societ?

The vendor has been moving its products under the Societ brand, so you may see both names for the same platform during a sales cycle.

Galaxy Digital: Does Get Connected integrate with social media platforms?

Yes. Get Connected includes social media integration with quick-share icons and direct posting to volunteers' social networks, plus live infographic-style impact reporting shareable on social media.

Source
Sumac: Can it handle client case management?

Yes, that is its clearest differentiator among donor CRMs. It is a licensed module, not part of the base product.

Galaxy Digital: What is the current status of Galaxy Digital?

Get Connected by Galaxy Digital was acquired by and is now part of Better Impact, which continues to provide the volunteer management and social media integration services.

Source
Sumac: Is pricing published?

No. It is quoted by module and organisation size, which makes like for like comparison harder than with published per contact products.

Sumac: Does it work for US charities?

Yes, though the vendor is Canadian and its receipting and support conventions are strongest for Canadian organisations.

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