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Healthcare · head to head

Doctolib vs Softdent

Doctolib logo

Doctolib

Healthcare

Patient booking and practice management for European healthcare professionals

From
On request
Rated
-
Full reviewWebsite
Softdent logo

Softdent

Dental

Intelligent Dental Practice Management System

From
$249/month
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Doctolib availability is limited to France, Germany and Italy, so a clinic group operating outside those markets cannot use it at all and a multinational provider cannot standardise on one booking system.; Softdent now supported as a Carestream Dental product (softdent.com redirects to carestreamdental.com); no pricing is published, only support and installation scheduling links
  • They diverge on capability: Doctolib covers Patient booking marketplace, Softdent covers Patient scheduling.
  • Prices and features above were last checked on 31 August 2026.

Where they differ

Only the attributes on which Doctolib and Softdent actually diverge.

Attributes where Doctolib and Softdent differ
AttributeDoctolibSoftdent
Starting priceOn request$249/month
Pricing modelquotesubscription
PlatformsWeb, iOS, AndroidWeb, Ios, Android, Windows
CategoryHealthcareDental
FoundedUnknown2010

Identical on both: free tier (No), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Doctolib

  • Patient booking marketplace
  • Practice agenda
  • Teleconsultation
  • Automated reminders
  • Electronic patient record
  • Carte Vitale and reimbursement
  • e-Prescription
  • Doctolib Team

Only in Softdent

  • Patient scheduling
  • Electronic health records
  • Clinical charting
  • Imaging integration
  • Billing and invoicing
  • Treatment planning
  • Insurance claims
  • Inventory management

What people use each for

The jobs each tool is most often brought in to do.

Doctolib

  • A French general practice that wants new patients to find and book it without a phone call, and needs Carte Vitale billing in the same toolnot Softdent
  • A German physiotherapy clinic replacing a paper diary and cutting no-shows through automated SMS remindersnot Softdent
  • A dental group with several sites that needs one shared agenda and per-site patient routingnot Softdent
  • A specialist starting a new practice in Paris or Berlin who has no existing patient list and needs the directory as a source of referralsnot Softdent

Softdent

  • Practice managementnot Doctolib
  • Patient schedulingnot Doctolib
  • Clinical documentationnot Doctolib
  • Financial managementnot Doctolib
  • Multi-location coordinationnot Doctolib

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Doctolib

  • Availability is limited to France, Germany and Italy, so a clinic group operating outside those markets cannot use it at all and a multinational provider cannot standardise on one booking system.
  • No pricing is published anywhere on the site; every plan routes to a sales form, so a practice cannot budget or compare against alternatives without giving up contact details and sitting through a call.
  • Contracts run on a twelve month commitment per practitioner, so a practice that hires a locum or loses a partner mid-term keeps paying for the seat.
  • The commercial value is the marketplace listing rather than the software, which means leaving Doctolib costs a practice its inbound patient discovery, not just a data export; that asymmetry weakens the practice in every renewal negotiation.
  • Clinical depth is thinner than a dedicated electronic health record, so practices with complex documentation, coding or research requirements often run Doctolib for scheduling alongside a second clinical system and reconcile the two by hand.

Softdent

  • Now supported as a Carestream Dental product (softdent.com redirects to carestreamdental.com); no pricing is published, only support and installation scheduling links

Pricing, plan by plan

Doctolib

On request
  • Doctolib Pro$undefined/month
    • Marketplace listing and patient booking
    • Practice agenda
    • SMS and email reminders

Softdent

$249/month
  • Starter$249/month
    • Patient scheduling
    • Clinical records
    • Billing basics
  • Professional$399/month
    • Everything in Starter
    • Advanced imaging integration
    • Treatment planning tools
  • Enterprise$599/month
    • Everything in Professional
    • Multi-location management
    • Advanced analytics

Which should you pick?

Choose Doctolib if

  • You need patient booking marketplace.
  • You work on Web, iOS, Android.
  • You also want practice agenda.
Doctolib review

Choose Softdent if

  • You need patient scheduling.
  • You work on Web, Ios, Android, Windows.
  • You also want electronic health records.
Softdent review

Questions people ask

Is Doctolib or Softdent better?
Neither clearly leads. Doctolib starts at On request and Softdent at $249/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Doctolib or Softdent?
Doctolib starts at On request and Softdent at $249/month.
Does Doctolib or Softdent run on more platforms?
Doctolib runs on Web, iOS, Android. Softdent runs on Web, Ios, Android, Windows.
What is Doctolib best used for?
Doctolib is most often used for a french general practice that wants new patients to find and book it without a phone call, and needs carte vitale billing in the same tool, a german physiotherapy clinic replacing a paper diary and cutting no-shows through automated sms reminders, a dental group with several sites that needs one shared agenda and per-site patient routing, a specialist starting a new practice in paris or berlin who has no existing patient list and needs the directory as a source of referrals. Of those, a french general practice that wants new patients to find and book it without a phone call, and needs carte vitale billing in the same tool and a german physiotherapy clinic replacing a paper diary and cutting no-shows through automated sms reminders are not what Softdent is typically brought in for.
What can Doctolib do that Softdent cannot?
Doctolib covers Patient booking marketplace, Practice agenda, Teleconsultation, Automated reminders. Softdent covers Patient scheduling, Electronic health records, Clinical charting, Imaging integration.

Answered from the vendors’ own pages

Doctolib: Can I use Doctolib in the UK or the US?

No. Doctolib operates in France, Germany and Italy only. There is no English-market offering.

Doctolib: Does Doctolib publish its prices?

No. Every tier on the site routes to a contact form, and quotes are per practitioner per month with a twelve month commitment.

Doctolib: Is Doctolib a full electronic health record?

Not really. It covers consultation notes, documents and prescribing, but practices with heavy clinical documentation needs usually keep a separate EHR.

Doctolib: What happens to my patient bookings if I leave?

You keep your patient data on export, but you lose the public listing, which is where a large share of new bookings originate.

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