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Dental · head to head

CareStack vs Doctolib

CareStack logo

CareStack

Dental

All-in-One Cloud Dental Software

From
$829/month
Rated
-
Full reviewWebsite
Doctolib logo

Doctolib

Healthcare

Patient booking and practice management for European healthcare professionals

From
On request
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: CareStack essentials plan starting price $829/month is per location, not per user; Doctolib availability is limited to France, Germany and Italy, so a clinic group operating outside those markets cannot use it at all and a multinational provider cannot standardise on one booking system.
  • They diverge on capability: CareStack covers Cloud-based platform, Doctolib covers Patient booking marketplace.
  • Prices and features above were last checked on 31 August 2026.

Where they differ

Only the attributes on which CareStack and Doctolib actually diverge.

Attributes where CareStack and Doctolib differ
AttributeCareStackDoctolib
Starting price$829/monthOn request
Pricing modelsubscriptionquote
CategoryDentalHealthcare
Founded2015Unknown

Identical on both: free tier (No), platforms (Web, Ios, Android), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in CareStack

  • Cloud-based platform
  • Patient scheduling
  • Clinical charting
  • Revenue cycle management
  • Patient communication
  • Online booking
  • Insurance verification
  • Business intelligence

Only in Doctolib

  • Patient booking marketplace
  • Practice agenda
  • Teleconsultation
  • Automated reminders
  • Electronic patient record
  • Carte Vitale and reimbursement
  • e-Prescription
  • Doctolib Team

What people use each for

The jobs each tool is most often brought in to do.

CareStack

  • Dental practice management and patient schedulingnot Doctolib
  • Multi-specialty charting and digital imagingnot Doctolib
  • Insurance eligibility verification and claims managementnot Doctolib
  • AI-powered clinical notes and diagnosis assistancenot Doctolib

Doctolib

  • A French general practice that wants new patients to find and book it without a phone call, and needs Carte Vitale billing in the same toolnot CareStack
  • A German physiotherapy clinic replacing a paper diary and cutting no-shows through automated SMS remindersnot CareStack
  • A dental group with several sites that needs one shared agenda and per-site patient routingnot CareStack
  • A specialist starting a new practice in Paris or Berlin who has no existing patient list and needs the directory as a source of referralsnot CareStack

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

CareStack

  • Essentials plan starting price $829/month is per location, not per user
  • Intelligence plan adds $470/month minimum to base Essentials cost
  • Pricing based on number of locations, chairs, and providers (not per-user)
  • Core charting and imaging capabilities limited to base Essentials plan
  • AI-powered clinical features require Intelligence plan upgrade

Doctolib

  • Availability is limited to France, Germany and Italy, so a clinic group operating outside those markets cannot use it at all and a multinational provider cannot standardise on one booking system.
  • No pricing is published anywhere on the site; every plan routes to a sales form, so a practice cannot budget or compare against alternatives without giving up contact details and sitting through a call.
  • Contracts run on a twelve month commitment per practitioner, so a practice that hires a locum or loses a partner mid-term keeps paying for the seat.
  • The commercial value is the marketplace listing rather than the software, which means leaving Doctolib costs a practice its inbound patient discovery, not just a data export; that asymmetry weakens the practice in every renewal negotiation.
  • Clinical depth is thinner than a dedicated electronic health record, so practices with complex documentation, coding or research requirements often run Doctolib for scheduling alongside a second clinical system and reconcile the two by hand.

Pricing, plan by plan

CareStack

$829/month
  • Essentials$829/month
    • Scheduling, charting, imaging
    • Patient portal
    • Insurance management
  • Intelligence$1299/month
    • Everything in Essentials
    • AI-powered clinical notes
    • Voice perio charting

Doctolib

On request
  • Doctolib Pro$undefined/month
    • Marketplace listing and patient booking
    • Practice agenda
    • SMS and email reminders

Which should you pick?

Choose CareStack if

  • You need cloud-based platform.
  • You work on Web, Ios, Android.
  • You also want patient scheduling.
CareStack review

Choose Doctolib if

  • You need patient booking marketplace.
  • You work on Web, iOS, Android.
  • You also want practice agenda.
Doctolib review

Questions people ask

Is CareStack or Doctolib better?
Neither clearly leads. CareStack starts at $829/month and Doctolib at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, CareStack or Doctolib?
CareStack starts at $829/month and Doctolib at On request.
Does CareStack or Doctolib run on more platforms?
CareStack runs on Web, Ios, Android. Doctolib runs on Web, iOS, Android.
What is CareStack best used for?
CareStack is most often used for dental practice management and patient scheduling, multi-specialty charting and digital imaging, insurance eligibility verification and claims management, ai-powered clinical notes and diagnosis assistance. Of those, dental practice management and patient scheduling and multi-specialty charting and digital imaging are not what Doctolib is typically brought in for.
What can CareStack do that Doctolib cannot?
CareStack covers Cloud-based platform, Patient scheduling, Clinical charting, Revenue cycle management. Doctolib covers Patient booking marketplace, Practice agenda, Teleconsultation, Automated reminders.

Answered from the vendors’ own pages

CareStack: How much does CareStack cost?

CareStack starts at $829 per month for the Essentials plan and $1,299 per month for the Intelligence plan. Pricing is customized based on the number of locations, chairs, and providers. Custom plans are available and implementation fees may apply.

Source
Doctolib: Can I use Doctolib in the UK or the US?

No. Doctolib operates in France, Germany and Italy only. There is no English-market offering.

CareStack: What is included in each CareStack plan?

The Essentials plan ($829/month) includes scheduling, charting, imaging, patient portal, and insurance management. The Intelligence plan ($1,299/month) adds AI-powered clinical notes, voice perio charting, X-ray analysis, and clinical diagnosis features.

Source
Doctolib: Does Doctolib publish its prices?

No. Every tier on the site routes to a contact form, and quotes are per practitioner per month with a twelve month commitment.

CareStack: Are there additional fees for CareStack add-ons?

Yes, CareStack offers optional add-ons including VoiceStack (AI phone system), CareRevenue (RCM services), and ACE DSN (dental procurement) that can be added to either plan at additional cost. No other additional charges apply beyond the monthly subscription.

Source
Doctolib: Is Doctolib a full electronic health record?

Not really. It covers consultation notes, documents and prescribing, but practices with heavy clinical documentation needs usually keep a separate EHR.

Doctolib: What happens to my patient bookings if I leave?

You keep your patient data on export, but you lose the public listing, which is where a large share of new bookings originate.

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