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Healthcare · head to head

Doctolib vs Software of Excellence

Doctolib logo

Doctolib

Healthcare

Patient booking and practice management for European healthcare professionals

From
On request
Rated
-
Full reviewWebsite
Software of Excellence logo

Software of Excellence

Dental

Comprehensive Dental Practice Solution

From
$299/month
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Doctolib availability is limited to France, Germany and Italy, so a clinic group operating outside those markets cannot use it at all and a multinational provider cannot standardise on one booking system.; Software of Excellence no price is published for EXACT or any Software of Excellence product; the site carries no rate card and routes enquiries to the vendor
  • They diverge on capability: Doctolib covers Patient booking marketplace, Software of Excellence covers Patient scheduling.
  • Prices and features above were last checked on 31 August 2026.

Where they differ

Only the attributes on which Doctolib and Software of Excellence actually diverge.

Attributes where Doctolib and Software of Excellence differ
AttributeDoctolibSoftware of Excellence
Starting priceOn request$299/month
Pricing modelquotesubscription
PlatformsWeb, iOS, AndroidWindows, Web
CategoryHealthcareDental
FoundedUnknown1995

Identical on both: free tier (No), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Doctolib

  • Patient booking marketplace
  • Practice agenda
  • Teleconsultation
  • Automated reminders
  • Electronic patient record
  • Carte Vitale and reimbursement
  • e-Prescription
  • Doctolib Team

Only in Software of Excellence

  • Patient scheduling
  • Digital charting
  • Treatment planning
  • Imaging integration
  • Insurance processing
  • Billing system
  • Patient portal
  • Custom reports

What people use each for

The jobs each tool is most often brought in to do.

Doctolib

  • A French general practice that wants new patients to find and book it without a phone call, and needs Carte Vitale billing in the same toolnot Software of Excellence
  • A German physiotherapy clinic replacing a paper diary and cutting no-shows through automated SMS remindersnot Software of Excellence
  • A dental group with several sites that needs one shared agenda and per-site patient routingnot Software of Excellence
  • A specialist starting a new practice in Paris or Berlin who has no existing patient list and needs the directory as a source of referralsnot Software of Excellence

Software of Excellence

  • Dental practice management for UK practices including NHS and private workflowsnot Doctolib
  • Appointment booking, patient recall and treatment planningnot Doctolib
  • Patient communications and marketing campaigns from practice datanot Doctolib

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Doctolib

  • Availability is limited to France, Germany and Italy, so a clinic group operating outside those markets cannot use it at all and a multinational provider cannot standardise on one booking system.
  • No pricing is published anywhere on the site; every plan routes to a sales form, so a practice cannot budget or compare against alternatives without giving up contact details and sitting through a call.
  • Contracts run on a twelve month commitment per practitioner, so a practice that hires a locum or loses a partner mid-term keeps paying for the seat.
  • The commercial value is the marketplace listing rather than the software, which means leaving Doctolib costs a practice its inbound patient discovery, not just a data export; that asymmetry weakens the practice in every renewal negotiation.
  • Clinical depth is thinner than a dedicated electronic health record, so practices with complex documentation, coding or research requirements often run Doctolib for scheduling alongside a second clinical system and reconcile the two by hand.

Software of Excellence

  • No price is published for EXACT or any Software of Excellence product; the site carries no rate card and routes enquiries to the vendor
  • The company now operates under Henry Schein One, with the site copyright and contact email pointing to Henry Schein One rather than Software of Excellence
  • Cloud access, patient portal and marketing capability come from separate products such as MyPractice Cloud, Patient Portal and Campaign+ rather than being part of the core system
  • The original softwareofexcellence.co.uk domain now redirects to softwareofexcellence.com

Pricing, plan by plan

Doctolib

On request
  • Doctolib Pro$undefined/month
    • Marketplace listing and patient booking
    • Practice agenda
    • SMS and email reminders

Software of Excellence

$299/month
  • Standard$299/month
    • Scheduling
    • Charting
    • Billing
  • Professional$399/month
    • All standard features
    • Imaging integration
    • Advanced analytics

Which should you pick?

Choose Doctolib if

  • You need patient booking marketplace.
  • You work on Web, iOS, Android.
  • You also want practice agenda.
Doctolib review

Choose Software of Excellence if

  • You need patient scheduling.
  • You work on Windows, Web.
  • You also want digital charting.
Software of Excellence review

Questions people ask

Is Doctolib or Software of Excellence better?
Neither clearly leads. Doctolib starts at On request and Software of Excellence at $299/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Doctolib or Software of Excellence?
Doctolib starts at On request and Software of Excellence at $299/month.
Does Doctolib or Software of Excellence run on more platforms?
Doctolib runs on Web, iOS, Android. Software of Excellence runs on Windows, Web.
What is Doctolib best used for?
Doctolib is most often used for a french general practice that wants new patients to find and book it without a phone call, and needs carte vitale billing in the same tool, a german physiotherapy clinic replacing a paper diary and cutting no-shows through automated sms reminders, a dental group with several sites that needs one shared agenda and per-site patient routing, a specialist starting a new practice in paris or berlin who has no existing patient list and needs the directory as a source of referrals. Of those, a french general practice that wants new patients to find and book it without a phone call, and needs carte vitale billing in the same tool and a german physiotherapy clinic replacing a paper diary and cutting no-shows through automated sms reminders are not what Software of Excellence is typically brought in for.
What can Doctolib do that Software of Excellence cannot?
Doctolib covers Patient booking marketplace, Practice agenda, Teleconsultation, Automated reminders. Software of Excellence covers Patient scheduling, Digital charting, Treatment planning, Imaging integration.

Answered from the vendors’ own pages

Doctolib: Can I use Doctolib in the UK or the US?

No. Doctolib operates in France, Germany and Italy only. There is no English-market offering.

Software of Excellence: How much does Software of Excellence cost?

Software of Excellence does not publish pricing online. The company uses a consultative sales model where pricing is customized based on practice size, requirements, and specific solutions chosen. Contact their team at [email protected] or 01634 266800.

Source
Doctolib: Does Doctolib publish its prices?

No. Every tier on the site routes to a contact form, and quotes are per practitioner per month with a twelve month commitment.

Software of Excellence: How can I get pricing from Software of Excellence?

Customers can book a call with a Customer Success Consultant, call 01634 266800, email [email protected], or use the contact form to discuss specific needs and receive customized pricing.

Source
Doctolib: Is Doctolib a full electronic health record?

Not really. It covers consultation notes, documents and prescribing, but practices with heavy clinical documentation needs usually keep a separate EHR.

Doctolib: What happens to my patient bookings if I leave?

You keep your patient data on export, but you lose the public listing, which is where a large share of new bookings originate.

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