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Cybersecurity · head to head

Diligent vs Jumio

Diligent logo

Diligent

Cybersecurity

Board management and enterprise GRC platform assembled from Galvanize, Steele and Diligent Boards

From
On request
Rated
-
Full reviewWebsite
Jumio logo

Jumio

Cybersecurity

Document-based identity verification for regulated onboarding

From
On request
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Diligent the platform is an assembly of acquisitions, with the analytics engine from ACL, risk from Rsam, ethics and third-party diligence from Steele and the board portal from Diligent itself, so cross-module reporting and consistent user experience should be tested in a proof of concept rather than assumed.; Jumio no pricing is published at any tier, so a buyer cannot size the cost without entering a sales process, and benchmarking requires a competitive bid from a vendor that does publish.
  • They diverge on capability: Diligent covers Diligent Boards, Jumio covers Document verification.
  • Prices and features above were last checked on 1 September 2026.

Where they differ

Only the attributes on which Diligent and Jumio actually diverge.

Attributes where Diligent and Jumio differ
AttributeDiligentJumio
PlatformsWeb, iOS, Android, WindowsWeb, iOS, Android

Identical on both: starting price (On request), pricing model (quote), free tier (No), user rating (Not yet rated), category (Cybersecurity).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Diligent

  • Diligent Boards
  • Entity management
  • Audit and analytics
  • Risk management
  • Third-party risk
  • Ethics and compliance
  • ESG and sustainability
  • Market intelligence

Only in Jumio

  • Document verification
  • Liveness detection
  • AML screening
  • Identity orchestration
  • Risk signals
  • Data residency options
  • Case review console

What people use each for

The jobs each tool is most often brought in to do.

Diligent

  • A listed company that wants board papers, entity records and the audit committee reporting pack produced from one governance systemnot Jumio
  • An internal audit function moving from sampling to full-population transaction testing using the ACL heritage analytics enginenot Jumio
  • A regulated firm consolidating a whistleblower hotline, third-party due diligence and policy attestation after an enforcement findingnot Jumio
  • A group needing sustainability disclosure data collected with the same audit trail and controls as financial reportingnot Jumio

Jumio

  • A bank that needs iBeta certified liveness evidence to satisfy an internal control requirementnot Diligent
  • A gambling operator required to verify age and identity across multiple regulated European marketsnot Diligent
  • An organisation with an EU data residency mandate that cannot send biometric data to US processingnot Diligent
  • A marketplace needing one vendor contract covering document checks, screening and ongoing monitoring rather than threenot Diligent

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Diligent

  • The platform is an assembly of acquisitions, with the analytics engine from ACL, risk from Rsam, ethics and third-party diligence from Steele and the board portal from Diligent itself, so cross-module reporting and consistent user experience should be tested in a proof of concept rather than assumed.
  • Pricing is unpublished and consistently at the top of the market, and organisations that need only one capability, a board portal or an audit analytics tool, generally pay less and get more from a specialist.
  • Renewal leverage is weak once the board portal is embedded, because directors are the least willing user group to be migrated and that dependency is well understood by the vendor at renewal time.
  • The analytics engine expects real data skills, and audit teams without an analytics-capable member typically use a fraction of what they licensed while paying for all of it.
  • Module-by-module implementation means the promised single view of governance and risk usually arrives years after the first purchase, if the later modules are ever funded.

Jumio

  • No pricing is published at any tier, so a buyer cannot size the cost without entering a sales process, and benchmarking requires a competitive bid from a vendor that does publish.
  • Contracts are structured on annual committed volume, meaning a business whose growth stalls pays for verifications it never consumed and there is usually no rollover.
  • AML screening is licensed separately from identity verification, so the quote that wins on document price can be materially more expensive once screening and monitoring are added.
  • Pass rates degrade for lower quality documents and older smartphones, and the resulting manual review queue is a staffing cost that does not appear in the vendor quote.
  • As an established vendor with a large enterprise base, product changes move at enterprise pace, and buyers wanting rapid iteration on new fraud vectors often find newer entrants ship faster.

Pricing, plan by plan

Diligent

On request
  • Diligent One Platform$undefined/year
    • Quoted by module and user count
    • Board portal seats priced separately from GRC modules
    • Annual subscription, commonly multi-year

Jumio

On request
  • Jumio Platform$undefined/year
    • Priced per verification with annual volume commitment
    • Overage rates apply above committed volume
    • AML screening priced separately from document checks

Which should you pick?

Choose Diligent if

  • You need diligent boards.
  • You work on Web, iOS, Android, Windows.
  • You also want entity management.
Diligent review

Choose Jumio if

  • You need document verification.
  • You work on Web, iOS, Android.
  • You also want liveness detection.
Jumio review

Questions people ask

Is Diligent or Jumio better?
Neither clearly leads. Diligent starts at On request and Jumio at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Diligent or Jumio?
Diligent starts at On request and Jumio at On request.
Does Diligent or Jumio run on more platforms?
Diligent runs on Web, iOS, Android, Windows. Jumio runs on Web, iOS, Android.
What is Diligent best used for?
Diligent is most often used for a listed company that wants board papers, entity records and the audit committee reporting pack produced from one governance system, an internal audit function moving from sampling to full-population transaction testing using the acl heritage analytics engine, a regulated firm consolidating a whistleblower hotline, third-party due diligence and policy attestation after an enforcement finding, a group needing sustainability disclosure data collected with the same audit trail and controls as financial reporting. Of those, a listed company that wants board papers, entity records and the audit committee reporting pack produced from one governance system and an internal audit function moving from sampling to full-population transaction testing using the acl heritage analytics engine are not what Jumio is typically brought in for.
What can Diligent do that Jumio cannot?
Diligent covers Diligent Boards, Entity management, Audit and analytics, Risk management. Jumio covers Document verification, Liveness detection, AML screening, Identity orchestration.

Answered from the vendors’ own pages

Diligent: Is Diligent One the same product as Galvanize?

It contains it. Diligent bought Galvanize, the ACL and Rsam merger, for around one billion dollars in April 2021, and its audit analytics and risk modules are that heritage rebranded into Diligent One.

Jumio: Does Jumio publish prices?

No. Everything is quoted, normally as a per-verification rate against an annual committed volume with overage pricing above it.

Diligent: What does Diligent cost?

Not published. It is quoted by module and user, and board portal seats are priced differently from GRC seats. Expect an annual or multi-year enterprise agreement.

Jumio: Is biometric data processed in the EU?

Regional processing including EU data residency is offered. Confirm the specific region and retention period in the contract rather than assuming it.

Diligent: Can you buy just the board portal?

Yes, Diligent Boards is sold on its own and is the most common entry point. The GRC modules are separate purchases.

Jumio: Is AML screening included?

Not by default. Screening and ongoing monitoring are priced separately from document verification.

Diligent: Does it replace a SOC 2 automation tool?

No. Diligent is aimed at enterprise audit, risk and governance, not at automated evidence collection for security certifications.

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