Diligent

Board management and enterprise GRC platform assembled from Galvanize, Steele and Diligent Boards

As of 31 August 2026, Diligent's pricing is not published; the vendor quotes on request. Diligent sells board portal software and an enterprise GRC platform that is the result of buying Galvanize for around a billion dollars and Steele Compliance Solutions. Softwr lists it under Cybersecurity. Diligent is made by Diligent Corporation, available on Web, iOS, Android, Windows.

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Overview

What Diligent does

Diligent operates in two connected markets. The original business is Diligent Boards, a board portal for distributing meeting materials, running board and committee workflow, managing entity records and handling director communications securely. The second is Diligent One, an enterprise governance, risk and compliance platform covering internal audit and analytics, risk management, controls, third-party risk, ethics and compliance reporting, and sustainability disclosure. The distinguishing commercial fact is that this portfolio was bought rather than built. Diligent acquired Galvanize, itself the merger of ACL and Rsam, for roughly one billion dollars in April 2021, and acquired Steele Compliance Solutions for ethics and compliance. The audit analytics engine that many buyers actually want is ACL heritage, the risk module is Rsam heritage, the hotline and third-party diligence is Steele heritage, and the board portal is a separate lineage again. Diligent One is the effort to present these as one platform. Buyers should test cross-module reporting and single sign-on behaviour in a proof of concept rather than trusting the platform diagram, because the seams are where implementations slip. Buyers are listed companies, regulated financial institutions and large private organisations where a board portal and a GRC programme are both funded. Pricing is not published and is quoted by module and user; board portal seats and GRC seats are priced very differently. The trade-off is breadth against price: nobody buys Diligent because it is cheap, and organisations that only need one module frequently find a specialist alternative costs less and does that job better.

What people use it for

A listed company that wants board papers, entity records and the audit committee reporting pack produced from one governance system
An internal audit function moving from sampling to full-population transaction testing using the ACL heritage analytics engine
A regulated firm consolidating a whistleblower hotline, third-party due diligence and policy attestation after an enforcement finding
A group needing sustainability disclosure data collected with the same audit trail and controls as financial reporting

Where it falls short

Concrete and checkable, so you can decide whether any of them matter to you. This is the half of a review a vendor will not write about Diligent.

The platform is an assembly of acquisitions, with the analytics engine from ACL, risk from Rsam, ethics and third-party diligence from Steele and the board portal from Diligent itself, so cross-module reporting and consistent user experience should be tested in a proof of concept rather than assumed.
Pricing is unpublished and consistently at the top of the market, and organisations that need only one capability, a board portal or an audit analytics tool, generally pay less and get more from a specialist.
Renewal leverage is weak once the board portal is embedded, because directors are the least willing user group to be migrated and that dependency is well understood by the vendor at renewal time.
The analytics engine expects real data skills, and audit teams without an analytics-capable member typically use a fraction of what they licensed while paying for all of it.
Module-by-module implementation means the promised single view of governance and risk usually arrives years after the first purchase, if the later modules are ever funded.

Cross-shopped

What people choose instead of Diligent

Each pairing was judged by two reviewers asking whether a buyer would genuinely weigh the two against each other. The ones that failed were deleted rather than published.

Diligentvs
Workiva
Workiva: Stronger where the requirement is connected reporting and disclosure with a controlled audit trail
Diligentvs
ServiceNow
ServiceNow: If risk and compliance should sit on the same workflow platform as IT and business operations
Diligentvs
LogicManager
LogicManager: Materially cheaper for mid-market enterprise risk without the board portal
Diligentvs
Resolver
Resolver: Better if the driver is incident management and corporate security rather than audit analytics

Pricing

What Diligent costs

Taken from the vendor's own pricing page. Prices move, so check before you buy.

Diligent One Platform

On request

Quoted by module and user count
Board portal seats priced separately from GRC modules
Annual subscription, commonly multi-year
Implementation and data migration quoted separately

Capabilities

Features

Diligent Boards
Board portal for meeting materials, minutes, voting, annotations and director communications
Entity management
Legal entity records, officers, filings and organisational charts for corporate secretarial teams
Audit and analytics
ACL heritage data analytics for continuous auditing and transaction testing at full population rather than sample
Risk management
Risk registers, assessments, controls and issue tracking across the enterprise
Third-party risk
Vendor due diligence, screening and ongoing monitoring from the Steele acquisition
Ethics and compliance
Whistleblower hotline, case management and policy attestation
ESG and sustainability
Emissions and disclosure data collection with reporting against sustainability frameworks
Market intelligence
Governance, compensation and shareholder data for board and committee reporting

Answered, with sources

Questions people ask

Each answer names the page it came from, so you can check it rather than take our word for it.

Is Diligent One the same product as Galvanize?

It contains it. Diligent bought Galvanize, the ACL and Rsam merger, for around one billion dollars in April 2021, and its audit analytics and risk modules are that heritage rebranded into Diligent One.

What does Diligent cost?

Not published. It is quoted by module and user, and board portal seats are priced differently from GRC seats. Expect an annual or multi-year enterprise agreement.

Can you buy just the board portal?

Yes, Diligent Boards is sold on its own and is the most common entry point. The GRC modules are separate purchases.

Does it replace a SOC 2 automation tool?

No. Diligent is aimed at enterprise audit, risk and governance, not at automated evidence collection for security certifications.

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Softwr does not host reviews and shows no star rating for Diligent, because a rating we did not collect is not ours to publish. What is here is the pricing and platform detail from the vendor’s own pages, limitations we could state concretely, and alternatives a reviewer confirmed people weigh against it. Tell us if any of it is wrong.

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