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Veterinary · head to head

Digitail vs SimplePractice

Digitail logo

Digitail

Veterinary

All-in-one cloud PIMS for veterinary practices with a pet owner app

From
On request
Rated
-
Full reviewWebsite
SimplePractice logo

SimplePractice

Healthcare

Practice management and EHR for mental health and therapy

From
$49/month
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Digitail quote-only pricing with no published rates; SimplePractice no API or webhook support for integrations, preventing connections to Zapier or custom automation tools
  • They diverge on capability: Digitail covers Pet owner app, SimplePractice covers Scheduling.
  • Prices and features above were last checked on 30 August 2026.

Where they differ

Only the attributes on which Digitail and SimplePractice actually diverge.

Attributes where Digitail and SimplePractice differ
AttributeDigitailSimplePractice
Starting priceOn request$49/month
Pricing modelquoteUnknown
PlatformsWeb, iOS, Android, CloudWeb, iOS, Android
CategoryVeterinaryHealthcare
FoundedUnknown2011

Identical on both: free tier (No), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Digitail

  • Pet owner app
  • Cloud PIMS
  • Automated reminders
  • Multi-location

Only in SimplePractice

  • Scheduling
  • Client Portal
  • Notes
  • Billing
  • Telehealth
  • Documents
  • Stripe
  • PayPal

What people use each for

The jobs each tool is most often brought in to do.

Digitail

  • Clinics with poor vaccination reminder compliancenot SimplePractice
  • Practices wanting clients to self-book rather than phonenot SimplePractice
  • Multi-location groups on one systemnot SimplePractice

SimplePractice

  • Patient Carenot Digitail
  • Medical Recordsnot Digitail
  • Practice Managementnot Digitail
  • Telehealthnot Digitail

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Digitail

  • Quote-only pricing with no published rates
  • The owner app only helps where clients actually install it, and adoption varies sharply by demographic
  • Younger vendor than the established systems, with a shorter track record

SimplePractice

  • No API or webhook support for integrations, preventing connections to Zapier or custom automation tools
  • Lacks AI clinical documentation in base plan, requiring manual note typing which takes 15-30 minutes per session
  • Reporting and customization features are limited compared to competitors, with weak insurance workflow support
  • Hidden costs beyond base pricing, with real cost often 3x higher after add-ons and annual increases
  • Telehealth component reported as unstable and frequently unreliable by some users

Pricing, plan by plan

Digitail

On request

No published plan breakdown. See the Digitail review.

SimplePractice

$49/month
  • Starter$49/month
    • Scheduling
    • Documentation
    • Client portal
  • Essential$79/month
    • Billing and payments
    • Insurance claim filing
    • Telehealth
  • Plus$99/month
    • Website builder
    • Advanced reporting
    • ePrescribe integration

Which should you pick?

Choose Digitail if

  • You need pet owner app.
  • You work on Web, iOS, Android, Cloud.
  • You also want cloud pims.
Digitail review

Choose SimplePractice if

  • You need scheduling.
  • You work on Web, iOS, Android.
  • You also want client portal.
SimplePractice review

Questions people ask

Is Digitail or SimplePractice better?
Neither clearly leads. Digitail starts at On request and SimplePractice at $49/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Digitail or SimplePractice?
Digitail starts at On request and SimplePractice at $49/month.
Does Digitail or SimplePractice run on more platforms?
Digitail runs on Web, iOS, Android, Cloud. SimplePractice runs on Web, iOS, Android.
What is Digitail best used for?
Digitail is most often used for clinics with poor vaccination reminder compliance, practices wanting clients to self-book rather than phone, multi-location groups on one system. Of those, clinics with poor vaccination reminder compliance and practices wanting clients to self-book rather than phone are not what SimplePractice is typically brought in for.
What can Digitail do that SimplePractice cannot?
Digitail covers Pet owner app, Cloud PIMS, Automated reminders, Multi-location. SimplePractice covers Scheduling, Client Portal, Notes, Billing.

Answered from the vendors’ own pages

Digitail: What does Digitail cost?

Pricing is quoted per practice and not published.

SimplePractice: What does SimplePractice pricing include?

SimplePractice tiers start at $49 (Starter), $79 (Essential), and $99 (Plus) per clinician per month. Add-ons cost extra, including AI Note Taker at $35/month and ePrescribe at $49/month plus $89 setup.

Source
Digitail: What does the pet owner app do?

It gives clients their pet’s records, vaccination reminders and booking, which lifts reminder compliance compared with email.

SimplePractice: Does SimplePractice include telehealth?

Yes, all SimplePractice tiers include HIPAA-compliant integrated telehealth, allowing therapists to conduct secure video sessions directly from the platform.

Source
Digitail: Does it support multiple clinics?

Yes, multi-location groups run under one account.

SimplePractice: Is AI documentation included in SimplePractice?

No, AI clinical notes are not included in base pricing. SimplePractice offers an optional AI Note Taker add-on for $35/month that provides basic transcription, though it lacks advanced note generation features of competitors.

Source
SimplePractice: Does SimplePractice support international or non-US workflows?

No, SimplePractice is designed for US practices only and does not support non-US workflows, insurance structures, or currencies, limiting its use for international practitioners.

Source
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