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Deputy vs Heartland Restaurant

Deputy logo

Deputy

Software

Workforce management for restaurants

From
$3.5/user/month
Rated
-
Full reviewWebsite
Heartland Restaurant logo

Heartland Restaurant

Software

Complete restaurant management ecosystem

From
$89/month
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Deputy a $30 monthly minimum applies to every plan, so a team of four on the $5 Lite plan pays for six; Heartland Restaurant high processing fees and early termination penalties increase total cost of ownership
  • They diverge on capability: Deputy covers AI scheduling, Heartland Restaurant covers POS system.

Where they differ

Only the attributes on which Deputy and Heartland Restaurant actually diverge.

Attributes where Deputy and Heartland Restaurant differ
AttributeDeputyHeartland Restaurant
Starting price$3.5/user/month$89/month
PlatformsWeb, Ios, AndroidWeb, iPad, Android
Founded20082001

Identical on both: pricing model (subscription), free tier (No), user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Deputy

  • AI scheduling
  • Time tracking
  • Demand forecasting
  • Compliance
  • Team communication
  • Performance tracking
  • Toast
  • Square

Only in Heartland Restaurant

  • POS system
  • Payment processing
  • Payroll
  • Customer engagement
  • Gift cards
  • Reporting
  • Heartland Payroll
  • Delivery platforms

Both cover

  • QuickBooks
  • Web support
  • Ios support
  • Android support

What people use each for

The jobs each tool is most often brought in to do.

Deputy

  • Staff scheduling and shift management for hourly teamsnot Heartland Restaurant
  • Time clocking, timesheets and labour cost trackingnot Heartland Restaurant

Heartland Restaurant

  • Point of Salenot Deputy
  • Order Managementnot Deputy
  • Inventory Controlnot Deputy
  • Staff Schedulingnot Deputy

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Deputy

  • A $30 monthly minimum applies to every plan, so a team of four on the $5 Lite plan pays for six
  • Auto scheduling, demand forecasting and labour optimisation all require a plan above Lite
  • SSO and custom access levels are Pro only at $9 per user per month
  • Payroll is an add on at $8 per user per month plus a $49 monthly base fee
  • Messaging and analytics are separately priced add ons at $1.95 and $1.50 per user per month

Heartland Restaurant

  • High processing fees and early termination penalties increase total cost of ownership
  • Lack of customization compared to open-source POS systems
  • Data migration to Heartland has been reported as problematic by users
  • Pricing details are not transparent, making budgeting difficult for prospective customers

Pricing, plan by plan

Deputy

$3.5/user/month
  • Scheduling$3.5/user/month
    • Scheduling
    • Communication
  • Time & Attendance$3.5/user/month
    • Time clock
    • Timesheets
  • Premium$4.9/user/month
    • Full features
    • Reporting

Heartland Restaurant

$89/month
  • Basic$89/month
    • POS
    • Payment processing
  • Professional$149/month
    • Advanced features
    • Payroll integration

Which should you pick?

Choose Deputy if

  • You need ai scheduling.
  • You work on Web, Ios, Android.
  • You also want time tracking.
Deputy review

Choose Heartland Restaurant if

  • You need pos system.
  • You work on Web, iPad, Android.
  • You also want payment processing.
Heartland Restaurant review

Questions people ask

Is Deputy or Heartland Restaurant better?
Neither clearly leads. Deputy starts at $3.5/user/month and Heartland Restaurant at $89/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Deputy or Heartland Restaurant?
Deputy starts at $3.5/user/month and Heartland Restaurant at $89/month.
Does Deputy or Heartland Restaurant run on more platforms?
Deputy runs on Web, Ios, Android. Heartland Restaurant runs on Web, iPad, Android.
What is Deputy best used for?
Deputy is most often used for staff scheduling and shift management for hourly teams, time clocking, timesheets and labour cost tracking. Of those, staff scheduling and shift management for hourly teams and time clocking, timesheets and labour cost tracking are not what Heartland Restaurant is typically brought in for.
What can Deputy do that Heartland Restaurant cannot?
Deputy covers AI scheduling, Time tracking, Demand forecasting, Compliance. Heartland Restaurant covers POS system, Payment processing, Payroll, Customer engagement. Both handle QuickBooks, Web support, Ios support, Android support.

Answered from the vendors’ own pages

Heartland Restaurant: Does Heartland Restaurant work with multiple locations?

Yes, Heartland Restaurant is designed for multi-location operations with the Complete plan targeting restaurants with more complex requirements across multiple sites.

Source
Heartland Restaurant: What payment methods does Heartland accept?

Heartland includes integrated payment processing and accepts all popular payment methods, but specific details are available on their pricing and features pages.

Source
Heartland Restaurant: What hardware options does Heartland Restaurant offer?

Heartland provides touchscreen terminals ranging from $1,295 to $1,895, handheld devices at $695, and supporting equipment like printers ($275-$375) and cash drawers.

Source
Heartland Restaurant: Can Heartland Restaurant integrate with other business systems?

Yes, Heartland offers a developer-friendly API that enables custom integrations with various third-party systems.

Source
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