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Software · head to head

Cerner vs Dovetail Dental

C

Cerner

Software

Health information technology solutions for healthcare organizations

From
On request
Rated
-
Full reviewWebsite
D

Dovetail Dental

Software

AI-powered dental analytics and insights

From
$299/month
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Cerner pricing is not publicly available; custom quotes required from sales; Dovetail Dental slow customer service with issues unresolved for weeks
  • They diverge on capability: Cerner covers Electronic Health Records, Dovetail Dental covers AI treatment recommendations.

Where they differ

Only the attributes on which Cerner and Dovetail Dental actually diverge.

Attributes where Cerner and Dovetail Dental differ
AttributeCernerDovetail Dental
Starting priceOn request$299/month
Pricing modelquotesubscription
PlatformsWeb, iOS, AndroidWeb, Windows, macOS, iOS, Android
Founded19792018

Identical on both: free tier (No), user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Cerner

  • Electronic Health Records
  • Revenue Cycle
  • Population Health
  • Patient Engagement
  • HL7
  • FHIR
  • Lab Systems
  • HIPAA

Only in Dovetail Dental

  • AI treatment recommendations
  • Patient behavior prediction
  • Revenue analytics
  • Practice benchmarking
  • Performance dashboards
  • Dentrix
  • Eaglesoft
  • Open Dental

Both cover

  • SOC2
  • Cloud deployment
  • Web support

What people use each for

The jobs each tool is most often brought in to do.

Cerner

  • Hospital and acute care EHR for chart review and clinical documentationnot Dovetail Dental
  • Mobile clinical access for physicians and care teams on point-of-care devicesnot Dovetail Dental

Dovetail Dental

  • Practice optimizationnot Cerner
  • Revenue growthnot Cerner
  • Patient retentionnot Cerner

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Cerner

  • Pricing is not publicly available; custom quotes required from sales

Dovetail Dental

  • Slow customer service with issues unresolved for weeks
  • Performance issues during peak usage times
  • Limited integrations with other dental software
  • Pricing information not publicly disclosed, requires custom quotes

Pricing, plan by plan

Cerner

On request

No published plan breakdown. See the Cerner review.

Dovetail Dental

$299/month
  • Growth$299/month
    • Treatment analytics
    • Patient insights
    • Revenue tracking
  • Enterprise$599/month
    • Advanced AI
    • Predictive analytics
    • Multi-location

Which should you pick?

Choose Cerner if

  • You need electronic health records.
  • You work on Web, iOS, Android.
  • You also want revenue cycle.
Cerner review

Choose Dovetail Dental if

  • You need ai treatment recommendations.
  • You work on Web, Windows, macOS, iOS, Android.
  • You also want patient behavior prediction.
Dovetail Dental review

Questions people ask

Is Cerner or Dovetail Dental better?
Neither clearly leads. Cerner starts at On request and Dovetail Dental at $299/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Cerner or Dovetail Dental?
Cerner starts at On request and Dovetail Dental at $299/month.
Does Cerner or Dovetail Dental run on more platforms?
Cerner runs on Web, iOS, Android. Dovetail Dental runs on Web, Windows, macOS, iOS, Android.
What is Cerner best used for?
Cerner is most often used for hospital and acute care ehr for chart review and clinical documentation, mobile clinical access for physicians and care teams on point-of-care devices. Of those, hospital and acute care ehr for chart review and clinical documentation and mobile clinical access for physicians and care teams on point-of-care devices are not what Dovetail Dental is typically brought in for.
What can Cerner do that Dovetail Dental cannot?
Cerner covers Electronic Health Records, Revenue Cycle, Population Health, Patient Engagement. Dovetail Dental covers AI treatment recommendations, Patient behavior prediction, Revenue analytics, Practice benchmarking. Both handle SOC2, Cloud deployment, Web support.

Answered from the vendors’ own pages

Dovetail Dental: Is Dovetail Dental cloud-based?

Yes, Dovetail is a cloud-based electronic dental record and practice management solution. Users can access it from any computer, tablet, or phone with an internet connection. No servers or cables need to be installed.

Source
Dovetail Dental: What platforms and devices does Dovetail support?

Dovetail is accessible via web browsers on Windows and macOS computers, as well as on mobile tablets and phones. It is designed as a browser-based application with no installation required.

Source
Dovetail Dental: Is Dovetail HIPAA compliant and certified?

Yes, Dovetail is ONC-certified and HIPAA-compliant. Version 1.4 received 2014 Meaningful Use certification from the ONC Authorized Certification Body.

Source
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