Softwr

Restaurants · head to head

Just Eat vs Upserve

Just Eat logo

Just Eat

Restaurants

European takeaway marketplace, merged with Grubhub as Just Eat Takeaway.com

From
Free
Rated
-
Full reviewWebsite
Upserve logo

Upserve

Restaurants

Restaurant management platform with insights

From
$59/month
Rated
-
Full reviewWebsite

The short version

  • Only Just Eat has a free tier, so it costs nothing to try first.
  • Each has a real cost: Just Eat delivery speed and reliability on marketplace-only listings depend on the individual restaurant's own drivers, which is far less consistent than a platform-run logistics network.; Upserve offline terminals can only store credit card payment data for 48 hours before requiring internet connection
  • They diverge on capability: Just Eat covers Restaurant and takeaway marketplace, Upserve covers Cloud POS.
  • Prices and features above were last checked on 1 September 2026.

Where they differ

Only the attributes on which Just Eat and Upserve actually diverge.

Attributes where Just Eat and Upserve differ
AttributeJust EatUpserve
Starting priceFree$59/month
Pricing modelFree to download; delivery and service fees per order, set by restaurant and marketUnknown
Free tierYesNo
PlatformsiOS, Android, WebWeb, iPad, Android, Custom POS terminals
FoundedUnknown2013

Identical on both: user rating (Not yet rated), category (Restaurants).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Just Eat

  • Restaurant and takeaway marketplace
  • Just Eat Delivery
  • Order tracking
  • Loyalty and voucher codes
  • Group and repeat ordering
  • Local brand names

Only in Upserve

  • Cloud POS
  • Guest insights
  • Menu intelligence
  • Server performance
  • Reputation management
  • Inventory tracking
  • QuickBooks
  • Xero

What people use each for

The jobs each tool is most often brought in to do.

Just Eat

  • A diner in a market like the Netherlands or Germany wanting deep coverage of independent local takeawaysnot Upserve
  • Someone ordering from a restaurant that runs its own delivery rather than a platform-run rider networknot Upserve
  • A user who already has an account under a local brand such as Lieferando or Thuisbezorgdnot Upserve
  • A diner comparing marketplace commission and fee structures across Just Eat, Deliveroo and Uber Eats before orderingnot Upserve

Upserve

  • Point of Salenot Just Eat
  • Order Managementnot Just Eat
  • Inventory Controlnot Just Eat
  • Staff Schedulingnot Just Eat

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Just Eat

  • Delivery speed and reliability on marketplace-only listings depend on the individual restaurant's own drivers, which is far less consistent than a platform-run logistics network.
  • The Grubhub acquisition was written down by billions of dollars within two years, a sign the US delivery market did not work economically for the company even at scale.
  • The parent company was taken private by Prosus in 2025, so a former public company with disclosed results is now reporting to a single owner instead.
  • Fee structures differ by country and even by restaurant within a country, making the total cost of an order harder to predict than a flat platform fee.
  • Brand fragmentation across Just Eat, Lieferando and Thuisbezorgd means account, loyalty points and order history do not necessarily carry over if you move between the markets that use different local names.

Upserve

  • Offline terminals can only store credit card payment data for 48 hours before requiring internet connection
  • Customers cannot add tips when the system operates in offline mode
  • $400 monthly penalty for using alternative payment processors instead of Lightspeed
  • No global ability to change menu items across all locations at once, requiring per-location updates
  • Mandatory 2.6% + $0.10 per transaction payment processing fee with Lightspeed

Pricing, plan by plan

Just Eat

Free
  • Pay per orderFree
    • Delivery fee where Just Eat Delivery is used
    • Service charge on order total in most markets
    • Restaurant-set delivery on marketplace-only listings, fee and speed vary by restaurant

Upserve

$59/month
  • Core$59/month
    • Cloud-based point of sale
    • Basic reporting
    • Guest insights
  • Pro$199/month
    • All Core features
    • Inventory management
    • Online ordering

Which should you pick?

Choose Just Eat if

  • You need restaurant and takeaway marketplace.
  • You want to start without paying.
  • You work on iOS, Android, Web.
  • You also want just eat delivery.
Just Eat review

Choose Upserve if

  • You need cloud pos.
  • You work on Web, iPad, Android, Custom POS terminals.
  • You also want guest insights.
Upserve review

Questions people ask

Is Just Eat or Upserve better?
Neither clearly leads. Just Eat starts at Free and Upserve at $59/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Just Eat or Upserve?
Just Eat has a free tier; the other does not. Paid plans start at Free for Just Eat and $59/month for Upserve.
Does Just Eat or Upserve run on more platforms?
Just Eat runs on iOS, Android, Web. Upserve runs on Web, iPad, Android, Custom POS terminals.
Can I use Just Eat for free?
Yes. Just Eat has a free tier, so you can try it without paying. Upserve starts at $59/month.
What is Just Eat best used for?
Just Eat is most often used for a diner in a market like the netherlands or germany wanting deep coverage of independent local takeaways, someone ordering from a restaurant that runs its own delivery rather than a platform-run rider network, a user who already has an account under a local brand such as lieferando or thuisbezorgd, a diner comparing marketplace commission and fee structures across just eat, deliveroo and uber eats before ordering. Of those, a diner in a market like the netherlands or germany wanting deep coverage of independent local takeaways and someone ordering from a restaurant that runs its own delivery rather than a platform-run rider network are not what Upserve is typically brought in for.
What can Just Eat do that Upserve cannot?
Just Eat covers Restaurant and takeaway marketplace, Just Eat Delivery, Order tracking, Loyalty and voucher codes. Upserve covers Cloud POS, Guest insights, Menu intelligence, Server performance.

Answered from the vendors’ own pages

Just Eat: Is Just Eat the same company as Grubhub?

It was; Just Eat Takeaway.com bought Grubhub in 2021 but sold it to Wonder Group in 2024 after large write-downs.

Upserve: Does Upserve support offline mode?

Yes. Upserve is a hybrid cloud-based system where reporting data is stored in the cloud but offline mode allows the software to store important data locally on your device in case the internet goes down, allowing transactions to continue.

Source
Just Eat: Why does the app have a different name in some countries?

Just Eat Takeaway.com operates local brands such as Lieferando in Germany and Austria and Thuisbezorgd in the Netherlands, all on shared underlying technology.

Upserve: What is Upserve's pricing structure?

Upserve offers three plans: Core at $59/month, Pro at $199/month with advanced features like inventory management and loyalty programs, and Pro+ with custom pricing for enterprise customers. Hardware is sold separately.

Source
Just Eat: Is Just Eat still a publicly listed company?

No. Prosus took Just Eat Takeaway.com private in a 2025 acquisition.

Upserve: Does Upserve offer a free trial?

Yes, Upserve offers a 14-day free trial for new users to test the platform before committing to a paid plan.

Source
Upserve: What delivery platforms does Upserve integrate with?

Upserve integrates with DoorDash, Uber Eats, and Grubhub through partner middleware services like Chowly and Deliverect, which provide real-time menu syncing and order management.

Source
Upserve: What are the payment processing requirements?

Upserve requires using Lightspeed payment processing at 2.6% + $0.10 per transaction. Using alternative payment processors incurs a $400 monthly fee, making Lightspeed the mandatory choice for most restaurants.

Source
Share

Related pages

More on Just Eat

More on Upserve

Keep looking

Other head to heads