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ERP · head to head

DEAR Systems vs Rootstock

DEAR Systems logo

DEAR Systems

ERP

Cloud inventory management for growing businesses

From
$349/month
Rated
-
Full reviewWebsite
Rootstock logo

Rootstock

ERP

Manufacturing ERP built natively on the Salesforce platform

From
On request
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: DEAR Systems dEAR Systems is sold as Cin7 Core and priced on the Cin7 pricing page; Rootstock every Rootstock user also needs a paid Salesforce platform licence, so the true cost is two subscriptions stacked; third-party estimates put a fully loaded seat around 200 to 500 US dollars per user per month, which is far above the Rootstock line item alone.
  • They diverge on capability: DEAR Systems covers Inventory control, Rootstock covers Native Salesforce architecture.
  • Prices and features above were last checked on 31 August 2026.

Where they differ

Only the attributes on which DEAR Systems and Rootstock actually diverge.

Attributes where DEAR Systems and Rootstock differ
AttributeDEAR SystemsRootstock
Starting price$349/monthOn request
Pricing modelsubscriptionquote
PlatformsCloud, Web, MobileWeb, Salesforce Platform, iOS, Android
Founded2012Unknown

Identical on both: free tier (No), user rating (Not yet rated), category (ERP).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in DEAR Systems

  • Inventory control
  • Purchase orders
  • Sales orders
  • Manufacturing
  • Accounting integration
  • Xero
  • QuickBooks
  • Shopify

Only in Rootstock

  • Native Salesforce architecture
  • Production and work orders
  • Materials and MRP
  • Inventory management
  • Order to cash
  • Project accounting
  • Financials
  • Quality and compliance

What people use each for

The jobs each tool is most often brought in to do.

DEAR Systems

  • Inventory and order management for wholesale and e-commerce sellersnot Rootstock
  • Manufacturing with bills of materials and material requirements planningnot Rootstock
  • Syncing stock and orders with Xero or QuickBooks Onlinenot Rootstock
  • Multi warehouse stock control across unlimited locationsnot Rootstock

Rootstock

  • A discrete manufacturer already running Salesforce Sales Cloud that wants configured quotes to become works orders without an integration layer between two systemsnot DEAR Systems
  • An engineer-to-order equipment maker that needs project cost tracking and CRM opportunity data in one database for margin reportingnot DEAR Systems
  • A medical device supplier that needs lot and serial traceability under the same security and audit model as its customer recordsnot DEAR Systems
  • A manufacturer replacing an on-premise ERP whose IT team wants to stop maintaining servers and standardise administration on a platform it already supportsnot DEAR Systems

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

DEAR Systems

  • DEAR Systems is sold as Cin7 Core and priced on the Cin7 pricing page
  • The $349 per month Standard plan caps sales orders at 6,000 per year, includes 5 users and 2 e-commerce integrations
  • Material requirements planning requires the Pro plan at $599 per month
  • Advanced warehouse management requires the Advanced plan at $1,199 per month
  • Additional users, extra integrations, API access, forecasting and advanced automations all cost extra and are priced by the sales team
  • The Omni enterprise plan is custom priced with no published rate

Rootstock

  • Every Rootstock user also needs a paid Salesforce platform licence, so the true cost is two subscriptions stacked; third-party estimates put a fully loaded seat around 200 to 500 US dollars per user per month, which is far above the Rootstock line item alone.
  • Rootstock publishes no pricing whatsoever, so budget-setting depends on reseller and analyst figures rather than vendor rates, and there is no public benchmark to test a quote against.
  • Building on Salesforce means inheriting Salesforce governor limits and API constraints, which surface as batch size and data volume ceilings in high-transaction manufacturing that a purpose-built ERP would not hit.
  • Your ERP is now hostage to another vendors commercial decisions: Salesforce list price rises, edition changes or licence policy shifts flow straight into your ERP running cost with no alternative supplier.
  • Implementation is a serious project, commonly quoted in the tens to hundreds of thousands of dollars and measured in months, and the partner pool that genuinely knows both manufacturing and Salesforce-native ERP is small, which lengthens timelines and raises day rates.

Pricing, plan by plan

DEAR Systems

$349/month
  • Standard$349/month
    • 5 users
    • 6000 annual sale orders
    • 2 e-commerce integrations
  • Pro$599/month
    • 10 users
    • 24000 annual sale orders
    • 4 e-commerce integrations
  • Advanced$1199/month
    • 15 users
    • 120000 annual sale orders
    • 6 e-commerce integrations
  • Omni$null/month
    • 8 users
    • Flexible annual sale orders
    • 5 e-commerce integrations

Rootstock

On request
  • Rootstock Cloud ERP$undefined/year
    • Manufacturing, inventory and supply chain modules
    • Runs as a managed package on the Salesforce Platform
    • Salesforce platform licences purchased separately for every user

Which should you pick?

Choose DEAR Systems if

  • You need inventory control.
  • You work on Cloud, Web, Mobile.
  • You also want purchase orders.
DEAR Systems review

Choose Rootstock if

  • You need native salesforce architecture.
  • You work on Web, Salesforce Platform, iOS, Android.
  • You also want production and work orders.
Rootstock review

Questions people ask

Is DEAR Systems or Rootstock better?
Neither clearly leads. DEAR Systems starts at $349/month and Rootstock at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, DEAR Systems or Rootstock?
DEAR Systems starts at $349/month and Rootstock at On request.
Does DEAR Systems or Rootstock run on more platforms?
DEAR Systems runs on Cloud, Web, Mobile. Rootstock runs on Web, Salesforce Platform, iOS, Android.
What is DEAR Systems best used for?
DEAR Systems is most often used for inventory and order management for wholesale and e-commerce sellers, manufacturing with bills of materials and material requirements planning, syncing stock and orders with xero or quickbooks online, multi warehouse stock control across unlimited locations. Of those, inventory and order management for wholesale and e-commerce sellers and manufacturing with bills of materials and material requirements planning are not what Rootstock is typically brought in for.
What can DEAR Systems do that Rootstock cannot?
DEAR Systems covers Inventory control, Purchase orders, Sales orders, Manufacturing. Rootstock covers Native Salesforce architecture, Production and work orders, Materials and MRP, Inventory management.

Answered from the vendors’ own pages

DEAR Systems: How much does Dear Systems (Cin7) cost?

Dear Systems pricing starts at $349/month for the Standard tier, $599/month for the Pro tier (most popular), $1199/month for Advanced, and custom pricing for the Omni enterprise solution.

Source
Rootstock: Do I need Salesforce to run Rootstock?

Yes, and it is not optional. Rootstock is a managed package on the Salesforce Platform and every user requires a Salesforce licence in addition to the Rootstock subscription.

DEAR Systems: What features does each Dear Systems plan include?

Standard includes 5 users and 6000 annual orders. Pro (most popular) adds 10 users, 24000 orders, and MRP. Advanced provides 15 users, 120000 orders, and advanced warehouse management. Omni offers enterprise customization with flexible user and order limits.

Source
Rootstock: What does Rootstock actually cost?

Rootstock does not publish rates. Third-party estimates put the ERP subscription at roughly 150 to 300 US dollars per user per month before Salesforce licences, with implementation quoted separately.

DEAR Systems: How many users and integrations are included in Dear Systems plans?

Standard tier includes 5 users and 2 e-commerce integrations. Pro tier includes 10 users and 4 integrations. Advanced tier includes 15 users and 6 integrations. Additional users and integrations are available as paid add-ons.

Source
Rootstock: Is it suitable for process manufacturing?

It is built for discrete manufacturing. Recipe and batch-driven process manufacturers are a poor fit and should look elsewhere.

Rootstock: Has Rootstock been acquired?

No. Rootstock remains independent and was itself the acquirer, buying Salesforce-native applications firm Ascent Solutions in March 2026.

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