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Backup · head to head

Datto Backup vs Redstor

Datto Backup logo

Datto Backup

Backup

Business continuity without compromise

From
On request
Rated
-
Full reviewWebsite
Redstor logo

Redstor

Backup

Cloud backup for managed service providers with instant streamed recovery

From
On request
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Datto Backup no pricing information published on product page or dedicated pricing page; Redstor it is sold through the channel, so you cannot buy it direct and your price and support quality depend entirely on the partner you engage.
  • Prices and features above were last checked on 1 September 2026.

Where they differ

Only the attributes on which Datto Backup and Redstor actually diverge.

Attributes where Datto Backup and Redstor differ
AttributeDatto BackupRedstor
Pricing modelsubscriptionquote
PlatformsWebWindows, macOS, Linux, Web

Identical on both: starting price (On request), free tier (No), user rating (Not yet rated), category (Backup).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Datto Backup

Nothing recorded that Redstor does not also cover.

Only in Redstor

  • InstantData
  • Multi-tenant console
  • SaaS application backup
  • Regional data centres
  • Malware detection
  • White labelling

What people use each for

The jobs each tool is most often brought in to do.

Datto Backup

  • Backup and disaster recoverynot Redstor
  • MSP solutionsnot Redstor
  • Data protectionnot Redstor
  • Business continuitynot Redstor

Redstor

  • A UK managed service provider needing client data to stay in UK data centres for public sector contractsnot Datto Backup
  • An MSP that wants to promise a recovery time measured in minutes rather than hours for file serversnot Datto Backup
  • A business needing Microsoft 365 and accounting SaaS backup managed by its IT provider in one consolenot Datto Backup
  • An MSP consolidating several backup products across its client base onto one multi-tenant platformnot Datto Backup

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Datto Backup

  • No pricing information published on product page or dedicated pricing page
  • Vendor directs users to contact sales for pricing information
  • No published tiers or pricing models disclosed

Redstor

  • It is sold through the channel, so you cannot buy it direct and your price and support quality depend entirely on the partner you engage.
  • Pricing is not published at all, and because partners resell it with their own margin, comparing quotes across MSPs is comparing partner markups rather than product cost.
  • The InstantData streaming advantage depends on network bandwidth to the data centre, so sites with poor connectivity see much less benefit than the demonstrations suggest.
  • Its footprint is concentrated in the UK, Europe and South Africa, so multinational organisations needing consistent coverage in North America or Asia will find the regional story uneven.
  • Feature depth for large enterprise virtual machine estates trails Veeam and Rubrik, so it fits small and medium client workloads rather than complex data centre recovery.

Pricing, plan by plan

Datto Backup

On request

No published plan breakdown. See the Datto Backup review.

Redstor

On request
  • Redstor Platform$undefined/year
    • Sold through managed service providers, priced per protected device or per user
    • Storage included in the per-unit price rather than billed separately
    • No egress or restore charges

Which should you pick?

Choose Datto Backup if

Nothing in the data separates Datto Backup from Redstor on the points above - pick on price and on how each one feels to use.

Datto Backup review

Choose Redstor if

  • You need instantdata.
  • You work on Windows, macOS, Linux, Web.
  • You also want multi-tenant console.
Redstor review

Questions people ask

Is Datto Backup or Redstor better?
Neither clearly leads. Datto Backup starts at On request and Redstor at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Datto Backup or Redstor?
Datto Backup starts at On request and Redstor at On request.
Does Datto Backup or Redstor run on more platforms?
Datto Backup runs on Web. Redstor runs on Windows, macOS, Linux, Web.
What is Datto Backup best used for?
Datto Backup is most often used for backup and disaster recovery, msp solutions, data protection, business continuity. Of those, backup and disaster recovery and msp solutions are not what Redstor is typically brought in for.
What can Datto Backup do that Redstor cannot?
Redstor covers InstantData, Multi-tenant console, SaaS application backup, Regional data centres.

Answered from the vendors’ own pages

Datto Backup: How is Datto Backup priced?

Datto does not publish specific pricing for Backup on their website. Pricing details require contacting Datto's sales team directly through their website.

Source
Redstor: Can we buy Redstor directly?

Generally no. It is a channel product sold through managed service providers, so partner selection is part of the buying decision.

Datto Backup: Does Datto offer different backup pricing tiers or plans?

The public product pages do not detail pricing tiers or plan structures. Organizations must request quotes from Datto to learn about available options and tier pricing.

Source
Redstor: Are there restore or egress charges?

Redstor includes storage and recovery in the per-unit price rather than charging separately for egress, which is the opposite of the cloud-native backup vendors.

Datto Backup: What backup and business continuity features does Datto provide?

Datto Backup provides comprehensive business continuity frameworks, threat monitoring, malware insights, and disaster recovery capabilities, but specific features by pricing tier are not publicly disclosed.

Source
Redstor: Where is data stored?

UK and regional data centres, selectable by tenant, which is the reason UK public sector and legal clients tend to shortlist it.

Datto Backup: How would I request Datto Backup pricing information?

Datto customers can request pricing through the website's pricing links in footer navigation or by contacting their sales team. Partners may access customized pricing through Datto's partner portal.

Source
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